Currys - Colchester Reviews 

69
•
TrustScore 4 out of 5

4.2

Unit 2 Tollgate Retail Park, CO3 8RH Colchester, Essex, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Dan served us on what looked like a very busy Sunday afternoon, I was in two minds about what laptop I wanted and very calmly answered all my questions until I made a choice. I have a lovely new hp om... See more

Rated 1 out of 5 stars

We collected our item to find we were given the incorrect item. Which was significantly more expensive than the one we ordered. The staff then spent 20 mins discussing and working out where our item w... See more

Company replied

Rated 5 out of 5 stars

Purchased several items and spoke with Alex (computers) in the Colchester store who was extremely helpful and advised us on our purchase and helped us with getting the correct items good for our pers... See more

Rated 5 out of 5 stars

Brilliant delivery service from Ian and Mike. Such helpful delivery drivers. I am getting old and have mobility problems. They kindly didnt just carry it up the stairs but unboxed it and screwed the s... See more


Company details

  1. Appliance shop
  2. also in
  3. Computer & Accessories store
  4. Electronics store
  5. Kitchen supply shop
  6. Mobile Phone Shop
  7. TV shop

About Currys - Colchester

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 2 Tollgate Retail Park, CO3 8RH, Colchester, Essex, United Kingdom

  • 03445610000

4.2

Great

TrustScore 4 out of 5

69 reviews

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4.2

All reviews

(69)

138,545 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't trust them

The worst company ever treated us like rubbish, and still treating, never had such experience even after buying care and repair plan for feeling safer, that you can throw to you anything just to get rid, they promised to help,to sort this out, ignoring, not replying, thinking to get finally rid of us. Never buy a care and repair plan from them, they don't care what you signed or what the rules say. I didn't agree with the voucher price, they broke the law and still sent it without acceptance. Even our TV was 9 years old, but was much better, slim,sleek silver frame design,sturdy. They tried to push the cheapest possible made design on the marked now, that doesn't reflect the design we had, some very cheap made plastic that nearly standing, we send it out asked to give our TV back and they made like it is our fault that they cant fix it, so just pushed us voucher without our acceptance, they didn't increase the amount, even we paid more for the insurance than they gave and even in agreement that we signed it says "if customer cant buy equivalent design the price can be increased up to purchased price" but they just ignoring this, even it was signed on paper works and agreed. They replied to feedback before,said to send email,that they will help, but ignoring now response, still treating us rubbish. I sent an email to contactsocial@ claiming reference number cur80733, no response, I sent email to other places and to the director as well.
will keep you updating how they carry on treating us.

Update: still treated us badly, still dont care and not going to sort this issue, still not giving our old tv back and not increasing voucher price that we good buy decent TV the one we had. Feedback is just a laughing apology because they need something to reply. Lies that they will help in front or others, but when you send email even don't care.

5 June 2026
Unprompted review
Currys  - Colchester logo

Reply from Currys - Colchester

Hi,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

From walking into the shop

From walking into the shop, being greated by Claire, and not pushed into sales talk, if we needed her help she was around, which was nice.
Gave us time to browse, I did buy a cooker, Claire was fantastic, went through everything with us, in simple terms, I was very impressed with the Colchester branch, I would recommend going there, even to browse, you won't be pounced on, and can look around at your leisure

21 August 2026

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