I paid for a specific time to deliver ...I was emailed confirming time etc ...great Deliverers turned up very very early kept ringing me (but my phone blocks unknown callers ) I thought as severa... See more
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During the year of 2026 I have made several major purchases of white furniture and computer orientated software. No hard sell attitude but useful statements helped me to make my decisions each time. D... See more
Sharon who is a member of staff at currys helped us out huge amounts, she was very friendly and helped us choose the right washer/dryer for us. She told us all the information we needed to know... See more
Excellent from start to finish. Removed old washing machine & installed new one. It was tricky but they persevered and were so helpful and polite. I wouldn’t hesitate to buy from Curry’s again.
Company details
- Appliance shop
- also in
- Computer & Accessories store
- Electronics store
- Kitchen supply shop
- Mobile Phone Shop
- TV shop
About Currys - Durham
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 2 Durham City Retail Park, DH1 2RP, Durham, Co Durham, United Kingdom
- 03445610000
4.5
Excellent
108 reviews
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Can’t thank you enough for your help
Sharon who is a member of staff at currys helped us out huge amounts, she was very friendly and helped us choose the right washer/dryer for us.
She told us all the information we needed to know about payments and much more.
A huge thank you to Sharon from me & my partner
22 October 2026
Currys are Hot.
Easy to order on line.Competitive prices.Good email communication.No hard sell of accessories when i went to the store.Friendly staff in store.
22 October 2026
So easy to use the website and app
So easy to use the website and app, ordering was a breeze and delivery super fast
21 October 2026
Fridge freezer delivery
Jordan and josh were perfect delivery men very friendly and professional removed old appliance and installed new one
14 October 2026
Excellent from start to finish
Excellent from start to finish. Removed old washing machine & installed new one. It was tricky but they persevered and were so helpful and polite. I wouldn’t hesitate to buy from Curry’s again.
18 July 2026
Just bought a lenovo plus laptop and…
Just bought a lenovo plus laptop and had Harvey assist with help in which laptop was more suitable for me and work. Really lovely manners and very helpful.
20 October 2026
Unprompted review
Sharon approach us as we enter to shop…
Sharon approach us as we enter to shop to look for a new cooker. Sharon listened to our requirements and she guided us to what is available in the shop. She explained much details to my questions what was specification on the products to her best ability.
14 October 2026
Polite, Competant, Honest with comments made, Helpful.
During the year of 2026 I have made several major purchases of white furniture and computer orientated software. No hard sell attitude but useful statements helped me to make my decisions each time. Different sales people each time. Good to be mase to feel wanted.
19 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
specific times to deliver…not followed
I paid for a specific time to deliver ...I was emailed confirming time etc ...great
Deliverers turned up very very early kept ringing me (but my phone blocks unknown callers ) I thought as several calls must be important so rang them back which was really inconvenient I had just bought breakfasts for my grandchildren we had to leave them as men appeared impatient ..left my Fridge Freezer bit of dispute to take old one again I'd paid for ..fridge not level wobbly but men had gone...a bit care wouldn't have gone amiss..
Thank you for reply but ....Apologies doesn't make up for my ruined day ...no issues won't be recommending your services
18 October 2026
Unprompted review
Reply from Currys - Durham
Hi Joan,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks
Ben
Our sales assistant Sharon was…
Our sales assistant Sharon was brilliant very informative!
17 October 2026
Customer service was very good and very…
Customer service was very good and very helpful with the item I chose and the delivered the next day
17 October 2026
Very helpful staff.Made process easy
Very helpful staff.Made process easy. Great to see older staff.
15 October 2026
Really helpful and informative
Harvey was really helpful and informative, made everything very straightforward
16 October 2026
Unprompted review
The service before delivery was…
The service before delivery was efficient and correct. It was reassuring to speak to a pleasant human being.
Delivery on time. Fitter pleasant and polite
15 October 2026
Durham Store – Consistently Poor Customer Service
The staff at the Durham store are consistently unfriendly and unhelpful. Their attitude makes it feel as though they are doing you a favour by serving you, rather than simply doing their job. Unfortunately, this is the closest store to where I live, so I have had to shop there more than 10 times. Disappointingly, every single visit has been a poor experience. The lack of friendliness and willingness to help makes shopping here an unpleasant experience, and I am thoroughly disappointed with the standard of customer service.
15 October 2026
Reply from Currys - Durham
Hi,
Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.
Thanks, Jodie
Good variety of products.
From stepping through the doors the staff were very helpful. The choice was good and my purchase had a discount on it. I have taken the three year insurance out on it.
14 October 2026
Quick delivery from ordering
Quick delivery from ordering, great staff who removed and installed new washing machine. They were friendly and efficient. Notified of time of arrival which helps.
15 October 2026
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