Currys - Lowestoft Reviews 

50
•
TrustScore 4.5 out of 5

4.4

Unit 6 North Quay Retail Park, Peto Way, NR32 2ED Lowestoft, Suffolk, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Was greeted upon entering store by sales assistant who helped us find what we wanted and proceeded to deal with our sales whilst under training with another assistant. Both assistants fully explained... See more

Rated 5 out of 5 stars

Staff at the Lowestoft branch have always been brilliant. We had an issue with an item and it was immediately replaced. Great that you can drop off your old appliances. Definitely worth an all roun... See more

Rated 4 out of 5 stars

Staff really friendly and super helpful. Only reason for 4 stars is everytime we go in there never seems to be enough staff of the floor. You have to try and find someone in order to purchase somethin... See more

Rated 4 out of 5 stars

Very good service and extremely knowledgeable by the young man that initially served me. I went away for 15 minutes to think about my purchase and when I returned and the original young man was busy... See more


Company details

  1. Appliance shop
  2. also in
  3. Computer & Accessories store
  4. Electronics store
  5. Kitchen supply shop
  6. Mobile Phone Shop
  7. TV shop

About Currys - Lowestoft

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 6 North Quay Retail Park, Peto Way, NR32 2ED, Lowestoft, Suffolk, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(50)

137,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff at the Lowestoft branch have…

Staff at the Lowestoft branch have always been brilliant. We had an issue with an item and it was immediately replaced. Great that you can drop off your old appliances. Definitely worth an all round five stars.

21 October 2026
Rated 4 out of 5 stars

Staff really friendly and super…

Staff really friendly and super helpful. Only reason for 4 stars is everytime we go in there never seems to be enough staff of the floor. You have to try and find someone in order to purchase something. Great for the company that they are so busy but there is potential for customers to get fed up waiting and go somewhere else. Just an observation. Once you have a member of staff though they are amazing!

18 October 2026
Rated 1 out of 5 stars

I could not collect my item due to paying with Apple pay

Bought new Dyson hoover online paid via Apple Pay on my iPad , received clear email saying I needed to give last 3 digits of card I used to pay with , at shop when I gave my debit card I paid with last digits it didn’t match as Apple Pay changes the digits for security which I wasn’t aware of . My issue here is on the email sent from curry’s there was no warning of this a simple statement added would have saved my wasted trip , the fault lies here with curry’s as it’s just not communicated wasted journey time and day I chose to cancel item this is also an extremely non human process so not only could I not get item but I have to wait 14 days to get my refund moral here is find item and pay in store or curry’s actually warn customer of actual requirements for all paying methods they offer.

17 October 2026
Currys  - Lowestoft logo

Reply from Currys - Lowestoft

Hi Glenn,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

Was greeted upon entering store by…

Was greeted upon entering store by sales assistant who helped us find what we wanted and proceeded to deal with our sales whilst under training with another assistant.
Both assistants fully explained every step and went out of there way to make our shopping experience easy and trouble free.

16 October 2026
Rated 5 out of 5 stars

Great Service

Friendly and Helpful staff. With so many different options, they provided me with Great product advice tailoring my purchase to suit my needs. Being able to discuss what i actually want and try the products for real before buying is a huge positive.
Great service!

8 October 2026
Rated 5 out of 5 stars

Great service !!

The team phoned to confirm that they were 10 minutes away. I got home to find they had already unwrapped my new machine & were waiting to remove the old. Both guys were very pleasant & respectful of my property. The instalation took minutes and they confirmed all done, no leaks. Perfect !!

7 October 2026
Rated 1 out of 5 stars

Staff are rude

Ordered online to collect in store. Welcomed with the usual rudeness of staff in this branch. Unhelpful, rude and unprofessional.

3 October 2026
Currys  - Lowestoft logo

Reply from Currys - Lowestoft

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 4 out of 5 stars

Some staff need a lesson in customer service

Very good service and extremely knowledgeable by the young man that initially served me. I went away for 15 minutes to think about my purchase and when I returned and the original young man was busy and the man who served me was very matter of fact and spoke very quickly I had to ask him to repeat everything. I did not really like his attitude towards me which was slightly rude. He definitely need some lessons in customer relations

2 October 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look