Currys - Newcastle Kingston Park Reviews 

87
•
TrustScore 4.5 out of 5

4.4

Unit 1 Kingston Retail Park, NE3 2ES Newcastle upon Tyne, Tyne & Wear, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

I went in, and was only looking / browsing for a new lap-top, as my old one was VERY old, and I definately needed a new one, especially as Windows 10 was no longer being supported, plus furt... See more

Rated 3 out of 5 stars

The salesperson didn't have any product knowledge & it took 2 hours to process the sale. My score is 1 However, I was blown away by the delivery experience. The installer was efficient, professiona... See more

Company replied

Rated 5 out of 5 stars

Customer service was helpful with my inquiry.They were polite and friendly.Delivery was easy and swift. Took everything away that wasn't needed.

Rated 5 out of 5 stars

The last freezer we purchased from Curry’s stopped working after 4 years of use. It cost us £80 for an engineer to tell us it was unrepairable, and he told us it was damaged by the installers who swi... See more


Company details

  1. Appliance shop
  2. also in
  3. Computer & Accessories store
  4. Electronics store
  5. Kitchen supply shop
  6. Mobile Phone Shop
  7. TV shop

About Currys - Newcastle Kingston Park

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 1 Kingston Retail Park, NE3 2ES, Newcastle upon Tyne, Tyne & Wear, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

87 reviews

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4.4

All reviews

(87)

138,545 reviews in the last 12 months

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Rated 4 out of 5 stars

Staff member was very helpful

Staff member was very helpful, not pushy. We told him what we were looking for and he showed us where to look and left us until we were ready to call him over and make a purchase. Explained Insurance documents.

13 October 2026
Rated 5 out of 5 stars

I went in knew what I wanted

I went in knew what I wanted, found it. Had a brief interaction with a guy who was managing the floor to clarify a point about the product which he answered confidently. Took my purchase to the till where Becky was very pleasant, friendly and the item was bought in no time.

13 October 2026
Rated 5 out of 5 stars

Excellent assistance

I was on my way to catch a ferry and was pushed for time. A young French sales assistant (sorry, l can’t remember her name) helped me find a laptop that suited my needs. She was efficient, friendly and very helpful with recommendations. A credit to your company.

4 October 2026
Rated 1 out of 5 stars

Poor service

Visited the store (Kingston Park) after checking the price match criteria. On arrival, the store would not honour the price and declined sale. On contacting customer services, they confirmed it was valid and issued a discount code to use on line. very dismissive in store with 'couldn't care less' attitude

13.10.26,Currys customer service contacted me following my review and requested further information and contact details as below, then didn't contact me but did I really expect them to.

5 October 2026
Unprompted review
Currys  - Newcastle Kingston Park logo

Reply from Currys - Newcastle Kingston Park

Hi, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR75686. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. - Shauna

Rated 3 out of 5 stars

Convenient location nothing more

We were never acknowledged and fortunately we knew exactly what we we wanted and 1 was in stock Proceeded to cash desk and other than asking for personal details no further conversation

30 September 2026
Currys  - Newcastle Kingston Park logo

Reply from Currys - Newcastle Kingston Park

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 3 out of 5 stars

Staff

It was really easy to order a tv to click and collect from store. However the staff member that served me was awful! He treated me like I was causing him a problem, he didn’t not explain all of the safety checks, ie checking my id and phone number, and then spoke to me like I was stupid, and said, you can take it now. It really put me off using that store.

1 October 2026
Currys  - Newcastle Kingston Park logo

Reply from Currys - Newcastle Kingston Park

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 3 out of 5 stars

Item arrived in store for pick up a day…

Item arrived in store for pick up a day later than I was told at checkout.
Was very inconvenient,given the item was bought for a specific and urgent need on the day it was intended to be collected.
Disappointed !

1 October 2026
Currys  - Newcastle Kingston Park logo

Reply from Currys - Newcastle Kingston Park

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 4 out of 5 stars

Staff in store very helpful - delivery driver not so much

Staff in store very helpful - unfortunately the assistant put the wrong postcode on my order and the delivery man refused to deliver it (despite being only 200 metres away) because 'it was not the postcode on his satnav'. I had to return to the store in Kenton where I bought the fridge/freezer and the assistant there, Ali, did all he could to arrange delivery the next day. As well as redoing my paperwork. 21 days without a fridge - no joke in warm weather.

2 October 2026
Rated 5 out of 5 stars

Easy replacement

Purchased a steam iron 4 months ago that suddenly stopped producing steam. I took it back to Currys and they replaced it straightaway without any problem. Great customer service.

1 October 2026

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