Currys - Northampton Nene Valley Reviews 

58
•
TrustScore 4.5 out of 5

4.4

Unit 4A Nene Valley RP, NN1 1ET Northampton, Northamptonshire, GB

•

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Rated 5 out of 5 stars

Swift response, kept up to date, very helpful and polite staff and even included taking our purchases to the car and putting in safely for us.

Rated 5 out of 5 stars

The Sales lady was great. She spent a lot of time with me, helping me make ny choice and explaining all the features. She didnt push me, she gave me space to think about it and even though I asked the... See more

Rated 3 out of 5 stars

No problem ordering the item I wanted online and the price was the same as other retailers. However, the collection from store experience was dreadful. After several minutes of waiting for a store a... See more

Company replied

Rated 5 out of 5 stars

30 Sharon was absolutely brilliant. She was really friendly, helpful and knowledgeable, and took the time to explain everything properly without making us feel rushed or pressured into buying anything... See more


Company details

  1. Appliance shop
  2. also in
  3. Computer & Accessories store
  4. Electronics store
  5. Kitchen supply shop
  6. Mobile Phone Shop
  7. TV shop

About Currys - Northampton Nene Valley

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 4A Nene Valley RP, NN1 1ET, Northampton, Northamptonshire, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

58 reviews

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4.4

All reviews

(58)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff

I bought a washing machine from the store, all the staff member there were courteous and helpful, particularly Shashi.

14 October 2026
Rated 5 out of 5 stars

The Sales lady was great

The Sales lady was great. She spent a lot of time with me, helping me make ny choice and explaining all the features. She didnt push me, she gave me space to think about it and even though I asked the same questions over and over due to my MS, she was polite and it was not a problem.

17 October 2026
Rated 1 out of 5 stars

Don’t use the repair system!!!!

I have bought a digital camera from them they sold me a care plan with it. The man that was selling it said if I need to clean it I can pop in and it will be done on site.
When I came with the camera to clean the sensors they told me it has to be booked as a repair and it will take 2 weeks.
Now it’s past 2 weeks, I try to call them all the lines are automated no human contact, you going through loops of choosing the number, at some point I got to if you need further help please hold, which ends after second signal with the call begins disconnected, every single time.
This company is awful! Last time they have lost my ps4 controller and never actually returned it from the repair!!!
Tried to get it back for months, no record at the shop, nothing. Disgraceful!!!

16 October 2026
Unprompted review
Currys  - Northampton Nene Valley logo

Reply from Currys - Northampton Nene Valley

Dear Marta, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR76710.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 5 out of 5 stars

Great customer service

Great service from Cesil and the manager, gave us great advice, sorted everything including changing broadband which I wanted, also made us aware of an offer we didn't know about, great shop, great team, thanks again

12 October 2026
Rated 5 out of 5 stars

Buying our new tv

As we are both disabled, Jay took his time with us to understand our needs and that we understood all paperwork. He was friendly, helpful and ensured we had the right tv we went in for. Hope we are served by Jay next time too 😀

13 October 2026
Rated 3 out of 5 stars

Very Poor Collect from Store Experience

No problem ordering the item I wanted online and the price was the same as other retailers. However, the collection from store experience was dreadful. After several minutes of waiting for a store assistant to arrive, and having been unable to see any member of staff, I went in search of help. The assistant I spoke with told me to just go and wait again. When someone did arrive she said she would have to get another member of staff to serve me, but then returned a few minutes later to serve me herself. The store was extremely quiet, I only saw one customer browsing, so staff were not over stretched. Very, very poor customer service.

8 October 2026
Currys  - Northampton Nene Valley logo

Reply from Currys - Northampton Nene Valley

Hi Anne,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

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