Currys - Norwich Reviews 

87
•
TrustScore 4.5 out of 5

4.4

Unit 5 Sweet Briar Retail Park, NR6 5DH Norwich, Norfolk, GB

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Rated 2 out of 5 stars

Staff not very helpful or knowledgeable, waited quite some time for assistance despite several members of staff stood around chatting We were about to leave when we finally got someone to help

Company replied

Rated 5 out of 5 stars

We got talking to Keanu in the Norwich branch on the Friday re buying a new laptop. He is a very pleasant young man who knew a lot about the products we looked at and gave us the impression we were ta... See more

Rated 5 out of 5 stars

We were left to look at the washing machines and to make a choice without having pushy sales assistants bothering us, which I like when shopping. There did seem to be a shortage of staff on duty. Thi... See more

Rated 5 out of 5 stars

I purchased a new Laptop and was having trouble setting it up. I returned to Currys store and your technical person sorted out my problem and carried out my logging in process.


Company details

  1. Appliance shop
  2. also in
  3. Computer & Accessories store
  4. Electronics store
  5. Kitchen supply shop
  6. Mobile Phone Shop
  7. TV shop

About Currys - Norwich

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 5 Sweet Briar Retail Park, NR6 5DH, Norwich, Norfolk, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

87 reviews

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4.4

All reviews

(87)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very knowledgeable staff

A very intuitive, well spoken and patient staff member (Kevin) who helped me with understanding three entirely different appliances (knew the necessary information about all three and was able to explain concisely). Understood exactly what i was looking for. I purchased all three having discussed the pros and cons of the available specs within my price brackets.

22 October 2026
Rated 2 out of 5 stars

Staff not very helpful or…

Staff not very helpful or knowledgeable, waited quite some time for assistance despite several members of staff stood around chatting
We were about to leave when we finally got someone to help

18 October 2026
Currys  - Norwich logo

Reply from Currys - Norwich

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Rated 1 out of 5 stars

Whats the point of a manager at the…

Whats the point of a manager at the Norwich Store of Currys as he has no ability to aid a customer.

Their systems are rigid and useless.

Currys should sack their Store Managers as they are pointless.

21 October 2026
Unprompted review
Currys  - Norwich logo

Reply from Currys - Norwich

Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR77200. Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Thanks - Shauna

Rated 5 out of 5 stars

We had an excellent sales person…

We had an excellent sales person (eventually) who was knowledgeable and informative and very helpful he talked us through several options .You need to look after Keanu he promoted your products exceptionally future management material thank you
Keanu👍👍

21 October 2026
Rated 5 out of 5 stars

I bought a free standing cooker

I bought a free standing cooker, it was delivered on time, polite and courteous delivery men, all connected and the man gave me a few hints and tips.
The lovely lady in the shop, was so helpful.

15 October 2026
Rated 5 out of 5 stars

spot on

spot on , I wasn't bombarded by staff when I arrived in the norwich branch, I prefer to go to staff 😀 service was excellent, delivery service was spot on cheerful staff in with the new appliance and out with the old thankyou

15 October 2026

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