Cruise our sales man made the experience seamless. He was very knowledgeable and went out of his way to make sure we had everything we needed. Cruise deserves a gold star 🌟 for his customer service... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wasn’t informed of arrival of microwave on promised day to pick up. Had to attend store following day to pickup. Wad told by staff it hadn’t been “booked in” when it arrived in store on planned day, h... See more
Company replied
Simple transaction. We already knew what model of TV we wanted. The assistant helped us to discover what add ons would be comparable with the TV. He was honest to say the ones in stock would not be fu... See more
Staff young lady was excellent, she went above and beyond to help me? Thank you for all your help, I ordered Ninja oven & Air fryer 02 October delivered Monday 5th October. And I'm very happy with pro... See more
Company details
- Appliance shop
- also in
- Computer & Accessories store
- Electronics store
- Kitchen supply shop
- Mobile Phone Shop
- TV shop
About Currys - Pontypridd
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 3 Brown Lennox RP, CF37 4DA, Pontypridd, Mid Glamorgan, United Kingdom
- 03445610000
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cruise our sales man made the…
Cruise our sales man made the experience seamless. He was very knowledgeable and went out of his way to make sure we had everything we needed. Cruise deserves a gold star 🌟 for his customer service skills.
May use AI-assist with repliesRead more
Not informed of appliance arrival
Wasn’t informed of arrival of microwave on promised day to pick up. Had to attend store following day to pickup. Wad told by staff it hadn’t been “booked in” when it arrived in store on planned day, hence, no email to tell me to pick up as planned. Poor check in process.

Reply from Currys - Pontypridd
Excellent service
Zak was very helpful and kind
Zak was very helpful and kind. I took his advice and bought the laptop he told me was available at a good price.
When I collected my laptop the staff were again very nice to me.
Great customer service
The purchase of my laptop was made very simple by the assistant Cruise, he showed great knowledge and seemed ti have lots of experience
Great experience not pushy very helpful…
Great experience not pushy very helpful and helped with other product information while there ! Very knowledgeable thank you
Assistant very helpful and explained…
Assistant very helpful and explained details of tv I wished to purchase
Customer service is excellent, tech experts are fantastic
Customer service is excellent, employee knowledge is superb, wouldn’t shop anywhere else for tech and electrical goods ,, extremely happy customer for life,,
Cheers Cruise-(tv expert and Zach-( white goods)
Simple transaction
Simple transaction. We already knew what model of TV we wanted. The assistant helped us to discover what add ons would be comparable with the TV. He was honest to say the ones in stock would not be fully comparable to the TV we were purchasing. He took his time to explain details. Also, carried TV to car.
Staff young lady was excellent
Staff young lady was excellent, she went above and beyond to help me? Thank you for all your help, I ordered Ninja oven & Air fryer 02 October delivered Monday 5th October. And I'm very happy with product. With Amazon I order 2 oven Air fryer. The first one did not work the second one a American product with a American plug arrived. I had a lot problems trying to return back to Amazon. Amazon would not collect it. Because it was a international product. Curry's staff made my shopping day excellent. And the product worked!!! Thank you curry's keep up the excellent service. I will in future be buying from your store.
Returning an item in store which was bought online line
Had to return an item in store that was originally bought online. No trouble at all very easy to do!
Brought washing machine on a Sunday and…
Brought washing machine on a Sunday and delivered first thing the next day. Very efficient and good customer service.
Tumble drier purchase
The sales people were very helpful. The delivery was on time the driver installed the item efficiently. My old installation was removed without any problems. I was very impressed with the service. I would use Currys again.
Excellent service and helpfulness from…
Excellent service and helpfulness from the staff
Very helpful in giving advice and help…
Very helpful in giving advice and help for my purchase.
Large store with plenty of choice and…
Large store with plenty of choice and help always at hand. Good value deal eith delivery and set up of Freezer quickly available. Installed on time by helpful team
Excellent
Very helpful and pleasant assistant . Advised on different products clearly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







