Currys - Swansea Morfa Reviews 

80
•
TrustScore 4.5 out of 5

4.5

Units 13-15 Morfa SP, SA1 7BP Swansea, West Glamorgan, GB

•

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Rated 5 out of 5 stars

I did have a problem with my laptop but having been contacted by Jodie of Currys' Trustpilot Team who referred me to Rob, Duty Manager at Currys, Morfa Swansea. Rob gave me valid advice and told me ho... See more

Rated 5 out of 5 stars

Issues with Creation Web link solved by Lewis after 3 days of him contacting them. Creation Held up our purchase by not sorting thier web site issue. Lewis was the most contentious assistant.

Rated 5 out of 5 stars

Staff member Shaun saw us deliberating and offered to provide clarity. His knowledge of the oven range was impressive, and he helped us narrow our choice to 2 contenders. After deliberating over a co... See more

Rated 2 out of 5 stars

Steer clear of Curry's brand ink cartridges! Really want to emphasise that Conor at the Swansea store is extremely helpful and efficient, as were the staff doing the Click and Collect! But even wit... See more

Company replied


Company details

  1. Appliance shop
  2. also in
  3. Computer & Accessories store
  4. Electronics store
  5. Kitchen supply shop
  6. Mobile Phone Shop
  7. TV shop

About Currys - Swansea Morfa

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Units 13-15 Morfa SP, SA1 7BP, Swansea, West Glamorgan, United Kingdom

  • 03445610000

4.5

Excellent

TrustScore 4.5 out of 5

80 reviews

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4.5

All reviews

(80)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very knowledgeable staff member

Called in Currys at Morfa to try and make a decision on choosing a new phone. I was served by Dominic who was very knowledgeable and explained everything clearly about the different phones I had been considering pointing out different features. He helped me make my decision and I am really happy with my choice

2 September 2026
Rated 1 out of 5 stars

Not enough staff here

Never enough staff here! Very disorganised on collection. Queued for collections, then got asked to wait in the returns, refunds and repairs queue??? Then I went to get help from another department as they were so slow!!!

5 September 2026
Unprompted review
Currys  - Swansea Morfa logo

Reply from Currys - Swansea Morfa

Hi Darryl,
Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82166. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible
Thanks, Jodie

Rated 1 out of 5 stars

Curry’s are AWFUL !

My son purchased a £3999 gaming computer in March of this year, since then it has been back to “Curry’s specialists” for repair 3 times. Yesterday it actually caught fire! With three people, one being a child at the home. Curry’s initially refused to accept it back when taken to store, Morfa, Swansea. I then took it back on behalf of my son. Absolutely disgusting behaviour. However the person, Mas, who assisted me was lovely. Still no confirmation of return. I wish I could share the video I have of it catching fire which was shared with the staff on both visits to the store! Including the time they told my son he couldn’t return the positively life threatening item ! I am frankly shocked by this, buyers from Curry’s be very aware!

2 September 2026
Unprompted review
Currys  - Swansea Morfa logo

Reply from Currys - Swansea Morfa

Hi, We’re so sorry to learn of the issues you have experienced with your order, I can appreciate the frustration caused here. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82049. Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Thanks - Shauna

Rated 5 out of 5 stars

Excellent service by Norma

We were served by Norma. She was knowledgeable, attentive and very helpful. She gave us an excellent deal and arranged prompt delivery, which was also an excellent service. An asset to Currys! Many thanks!

30 August 2026
Rated 4 out of 5 stars

Some people make the experience…

Some people make the experience amazing.
I attended store twice on the same day.
My first experience was not good. I was interested in a multi Cooker, but needed to search for information on the product.
I asked a colleague on the shop floor for help.
Whilst she appeared to be friendly she gave little help … stating random information and then… go on YouTube??? Did she not have the knowledge to help maybe?
I returned that afternoon, after finding a friend who could use you-tube, and a young lady called Beth did an excellent job of helping me.
She had interest, friendly attitude, knowledge of the product thus giving a good service experience.
When I confirmed the product I wished to purchase she obtained two trolleys, (one to help me and another for a just in case customer).
Finally, completing the transaction she directed me to the sales staff on the ground floor who would de-tag the product. With a wry smile, she said ‘unless you want the excitement of the alarms sounding’. Thanks! Brilliant!

30 August 2026
Rated 5 out of 5 stars

Excellent customer service from Dimpho

I am in the process of moving into a new home and went to Curry’s to purchase a fridge and washer/Dryer. Dimpho assisted me and I was very impressed with her expertise relating to each product, vast knowledge of comparisons and helpful nature, she was patient and went above and beyond. An asset to the store!

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly

The lady that dealt with us was very friendly and helpful, her name is Dimpho and she shared all the relevent details with us in an easy way for us to understand the delivery proecdure,

21 August 2026

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