Currys  Reviews 443,399

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 156,045 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional attitude, making interactions pleasant and productive. The service provided is often described as excellent, quick, and easy, with many people appreciating the efficiency and smooth process from purchase to delivery. Reviewers are particularly impressed with the timely delivery service, with many items arriving earlier than expected and drivers being polite and efficient. However, some people were dissatisfied with issues related to product refunds and order fulfillment, including instances where the wrong item was delivered or next-day delivery promises were not met. A few other people also felt that the after-sales service was lacking, with some experiencing difficulties when trying to resolve issues with damaged or faulty goods.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise the helpfulness and product knowledge... See more

Product

People report ambiguous experiences with products. Many customers praise the wide variety of products,... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the professional and friendly... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy and praised... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It ended up being a team effort to help me purchase my new phone. Phone staff serving others but an assistant Beccs from another area came to help me until someone else was available. Then Pete who... See more

Rated 5 out of 5 stars

Would highly recommend Curry's to anyone looking to buy electrical products for their home. The service is excellent, quick and easy, you simply click and the item is delivered to your door hassle fre... See more

Rated 5 out of 5 stars

Washing machine arrived on time with call from driver to say he was on his way. All packaging from new machine was removed. Old washing machine dismantled in no time and removed. New machine was plum... See more

Rated 5 out of 5 stars

I ran into Tim at Curry's Staples Corner, and he helped us find exactly what we needed. We wanted a plumbed-in fridge with an easily accessible water filter for changes. Tim really knew his stuff, and... See more


Company details

  1. #93 of 131 best companies in Appliance shop
  2. #31 of 72 best companies in Mobile Phone Shop
  3. #71 of 92 best companies in Computer & Accessories store
  4. #146 of 195 best companies in Electronics store
  5. #107 of 135 best companies in Kitchen supply shop
  6. #41 of 48 best companies in TV shop

About Currys

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

443K reviews

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Rated 5 out of 5 stars

Purchasing process

Purchasing process
Brilliant communication texts emails brfore delivery
Delivery installation fautless

All staff in shop and delivery very polite

27 April 2026
Rated 1 out of 5 stars

Salesperson didn’t ask the right…

Salesperson didn’t ask the right questions. Employee knowledge of pricing structures non existent. Customer satisfaction and overall experience obviously not important to any body at curry’s. Still getting texts about unnecessary visits from engineer even though, as they have been informed, I have sorted things out myself. Won’t use them again

2 May 2026
Rated 5 out of 5 stars

Excellent service and staff

We had to go to currys twice one about an ID phone fraud the other about my broken 2 year old washing machine. Darren couldn't have been more, professional, knowledgeable and understanding. He helped us to with who to contact and how to sort it. After 3 visits from the mechanic coming to try to mend our washing machine he reported that it should be replaced. When we got our voucher we went to see Darren at Currys. He advised and talked us through which would be best for our needs. Excellent service from all the staff. Wouldn't go anywhere else

2 May 2026
Rated 2 out of 5 stars

Really over the top delivery prices

Never had a problem with currys
Until I wanted to buy a freezer but the delivery price is rather over the top £45
Cheaper to somewhere else !
Sorry curry’s good shop as long as you don’t what something delivered

28 October 2025
Rated 4 out of 5 stars

Helpful staff

Helpful staff and did their best to answer my questions. Did not initially check to see if I would accept another option in colour.

2 May 2026
Rated 5 out of 5 stars

Staff always exceptionally helpful with…

Staff always exceptionally helpful with regard to purchase, problems,returns and delivery. No quibbles and immediate service, especially in store. Particular thanks to Mark, Mark and Jim at the Penzance store. Also Kieron and Chris, delivery Truro, and Jordan, Truro store.

PS general phone enquiries the usual frustrating round of options, none of which are about your problem. It would be so much easier and quicker all round to be put through to a person.

2 May 2026

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