This tracksuite is hooottt, dont think twice, just buy it!!! The material is insane, so soft, the color is alsolutely stunninnn:o and even the zipper in my zip hoodie is cold because it adds to the st... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No joke one of the BEST sweatsuits on the market atm!!! I purchased my gorg and literally favorite bronze green sweatsuit on cusbclo during black friday and I am so in love!!! and i am lowkey wearing... See more
Company replied
The quality of the items are perfect! The size recommendation is accurate, the help service responded very very fast and helped me perfectly. The shipping was also great! And last but not least, The p... See more
Company replied
UPDATE 2 they replied to my first update and said they couldn’t do anything to help because they don’t have my name or order number. So this isn’t an actual review but since they don’t reply to emails... See more
Company replied
Company details
Written by the company
Cusbclo is a German streetwear brand specializing in high-quality tracksuits. Available in 24 colors, the collection includes hoodies, open-leg joggers, zip-ups, and many other essential basics.
Contact info
Philipsstraße 15, 52068 , Aachen, Germany
- 02173 2644590
- info@cusbclo.com
- www.cusbclo.com
HIGH QUALITY TRACKSUITS
4.3
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
where is my package ???
On your website it says 2-4 day shipping. I still haven’t received my order it’s been 10 days. I received an email saying “you recently received your order”
but I haven’t.
31 October 2024
Reply from Cusbclo GmbH
Hallo, laut DHL wurde deine Bestellung zugestellt. Sollte dies nicht der Fall sein, wende dich bitte an unseren Kundensupport info@cusbclo.com
From the hoodie is falling so much moss…
From the hoodie is falling so much moss and it’s shedding. My whole house is in blue moss and it’s awful. For that much money it’s not professional and definitely not recommended.
25 October 2024
Reply from Cusbclo GmbH
Es tut uns sehr leid für die Umstände.:( Gerne suchen wir mit dir nach einer Lösung. Sende uns gerne Fotos an info@cusbclo.com
Reply from Cusbclo GmbH
Freut uns sehr, vielen Dank!:)
Reply from Cusbclo GmbH
Hallo,
Bitte entschuldige die Unannehmlichkeiten. Gerne kümmern wir uns um dein Anliegen.
Du kannst jederzeit unseren Support kontaktieren, um dein Problem schnellstmöglich zu beheben:
E-Mail: info@cusbclo.com
Telefon: 0217 32644590 (Mo.-Fr. 12 - 16 Uhr)
Viele Grüße
Dein Cusb Team
Reply from Cusbclo GmbH
Freut uns, vielen Dank! :)
The returns process from the UK is not…
Update....
Package reached the returns destination and no one was in so now it's on its way back to the UK...so beware ordering from the UK.
The returns process from the UK is not great. It says for exchange we will definitely issue a returns label however this is not the case and you have to return by your own Courrier. Firstly translate the return procedure and then the return form. Fill in pop in with items and then take to the post office (£20 in total). Then fill in a customs form so have all your information to hand i.e cost, weight, description. And then hope for the best. I hope Cusbclo either sort the returns in future or make the buyer aware of this. But on a positive the items are of excellent quality, no issues on that side. Just make sure you order correct size and I would say they run slightly on the big side.
30 July 2024
Unprompted review
Reply from Cusbclo GmbH
Für die Umstände tut es uns sehr leid. Wir danken dir trotzdem für dein Feedback. Dies hilft uns dabei, unsere Prozesse stetig verbessern zu können.
Best tracksuit brand ever!
The quality of the items are perfect! The size recommendation is accurate, the help service responded very very fast and helped me perfectly. The shipping was also great! And last but not least, The packaging looked great and clean! I would definitely recommend buying from cusbclo if your looking for a great quality baggy tracksuit!
25 April 2024
Unprompted review
Reply from Cusbclo GmbH
Freut uns sehr, vielen Dank!:)
Very high quality
Very high quality. I get compliments all the time. The price is very good for how high of quality the tracksuits are.
21 January 2024
Unprompted review
Reply from Cusbclo GmbH
Freut uns sehr, vielen Dank!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.