Customized Girl Reviews 

218
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordered online through some search ads. The product looked nice, although the webpage could be a bit more sophisticated. Figuring out the design elements was not trivial. Ordering flow was simple... See more

Rated 5 out of 5 stars

Easy to use site. Lots of variety. Easy to communicate with customer service. Quick preparation time. Recieved item before delivery arrival date. I absolutely LOVE the customized hoodie I ordered from... See more

Rated 1 out of 5 stars

Placed and order for a single shirt, paid expedited shipping to receive it on the may 4, their site says shipped, the customer service rep says it shipped. Fedex says they havent received the package.... See more

Rated 5 out of 5 stars

I ordered shirts right before Christmas & paid extra to ensure they arrived by a certain date. When I chatted with the customer service representative after becoming concerned I wouldn’t receive them... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

www.customizedgirl.com Customizable clothing and accessories! www.customizedgirl.com/blog/ Join the statement maker community!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

218 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(218)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and service

This was initially a random choice I picked from Google to order a custom shirt. It is now the only place I use when I need a custom product. The results always look good and the quality is higher than most similar places. Both the material used and the custom work are great. No minimum. You can order just one shirt if you like or dozens if you need them. Fast and efficient. So glad I found them.

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Bernie was fantastic!

Bernie was fantastic. Identified a problem with my design and contacted me quickly, and it was resolved asap. Perfect experience.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Patience and Efficiency Guaranteed!!!

I ordered a personalized gym bag for my daughter which required a revision. Bernie in customer service followed up quickly and was very patient with the changes. Bernie made the necessary adjustments to the images and sent updates for my review to guarantee satisfaction. It was a surprise for my daughter and the customer service was excellent to selecting it!

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Your customer service team is amazing!!

Your customer service team is amazing. They had questions about my order and contacted me a few times to make sure it was correct. Bernie is the one who contacted me. Once the design was complete, the order was made and shipped out quickly. I have already received the shirt. It looks amazing. I normally wear a L or XL shirt, but ordered a 2XL just to be on the safe side. The shirt is tight. I’ve never owned a 2XL that small before. I was wondering if it is a youth 2XL. That is the only thing I don’t like about this whole process.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

What a fast response!

What a fast response!! I ordered hats for a girls trip that is coming up quickly, and the next day I got an email from Bernie just verifying what I wanted for design. Such a great feeling knowing that someone was working on my order and wanted it to be right!♥️. Thank you

7 August 2024
Unprompted review
Rated 5 out of 5 stars

I had to make some changes on each…

I had to make some changes on each order and needed help to make sure I got exactly what I was looking for.
Bernie was very helpful & quick to get back to me throughout ordering process.
Very happy with my finish product & got lots of compliments.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Simply the best!

I cannot say enough about this company! The products are amazing and the customer service is off the charts! I placed a large order and the design team reviewed every customization to ensure quality. One of their designers, Bernie, even reached out to confirm that two of the designs had a slight different customization. Talk about attention to detail! I also wanted a product that was no longer available. They checked with their vendors and said they would follow up if it became available. I didn’t believe that they would ever follow up. But as promised, Meetchy sent me an email just a few days later letting me know I could get it. This experience has been amazing and the product is too! I am looking for reasons to order again.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

The GOAT

Bernie at Customized Girl reached out to me regarding my recent order to let me know they received the special request that I had on my design and that they would reach out if they had any questions. I’ve shopped on this website since 2006, they are the GOAT

8 July 2024
Unprompted review
Rated 5 out of 5 stars

My Customized Girl order

The website was user friendly when I was creating a birthday onesie for my child compared to other websites. Customer service made this an awesome experience for me because they went over and beyond to contact me about my purchase that was not complete. I truly appreciate everything that Customized Girl is doing for their customers.

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Bernie is awesome

Bernie is awesome! Emailed me right back and helped me make necessary changes to my order. Also, gave me great information. This company seems to be the type we all wish all companies were like! Great customer service!!

24 June 2024
Unprompted review
Rated 5 out of 5 stars

I recently received my order and one of…

I recently received my order and one of the shirts had a stain on it. I reached out via email and Bernie has been sensational to work with. I tried washing as directed to no avail, and they are sending me a new shirt! They’ve been professional and amazing!! I can’t thank them enough.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Mistake correct.

Bernie crushed it for me when I ordered two by accident. Mistake fixed and order on its way. Way to go Bernie!

26 June 2024
Unprompted review

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