CV-Library Reviews 

4,869
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 646 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional staff and customer service, noting the team's reliability and genuine care. People appreciate the team members for being friendly, approachable, knowledgeable, and always willing to go the extra mile to assist. Many highlight the dedicated contacts who understand their business needs and provide prompt, detailed information. The service is described as excellent, with reviewers noting the efficiency and ease of their overall experience, often facilitated by quick response times and proactive support. Many customers also highlight the valuable training sessions provided, which help them maximize the services offered. They find the platform easy to use, with effective search capabilities, and appreciate the consistent support that ensures they get the best return.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the helpfulness,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness, efficiency, and proactive... See more

User experience

Customers had positive experiences with user experience, often praising the helpfulness and clarity of... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've always had a really positive experience working with CVL. Communication is great, the team come back with detailed information quickly and everyone is lovely to speak to. Sarah Atkinson deserv... See more

Company replied

Rated 5 out of 5 stars

Team Recruit have used CVLibrary for a number of years. This site has proved invaluable with regard to candidate placement & our contact Callie has been a huge help with all aspects of candidate se... See more

Company replied

Rated 5 out of 5 stars

Callie has been extremely helpful and responsive throughout our dealings with CV-Library. She is always approachable, quick to come back to me and genuinely keen to make sure we are getting the best... See more

Company replied

Rated 5 out of 5 stars

We have been a CV Library customer for a couple of years now, accessing their CV database. The database is straightforward to use and fairly standard, however what makes CV Library stand out is their... See more

Company replied


Company details

  1. Recruitment
  2. Employment search service

About CV-Library

Written by the company

CV-Library is the UK’s top independent job board, delivering 3M+ monthly applications and ranked #1 for candidate quality. With 360,000 new CVs added monthly and powerful AI tools, we help businesses hire smarter and faster using flexible, cost-effective solutions.

We take pride in hosting 180,000 jobs across all sectors for the nation's job seekers, and supporting recruiters and employers with our quality services.

For recruiters: Whether hiring at scale or targeting niche roles, our flexible, cost-effective solutions deliver results. Through 800+ partner sites, including Google and LinkedIn, our network reaches millions across the entire country. Therefore, we can provide agencies and employers with powerful job exposure and tailored solutions for all recruitment needs.

Visit www.cv-library.co.uk/cvdatabase to learn more.

For candidates: If you're looking for a job, you can search over 180,000 jobs on our site from all sectors and apply for free by registering your CV.

Search jobs: https://www.cv-library.co.uk/search-jobs

Register CV: https://www.cv-library.co.uk/cgi-bin/create.cgi

Career Advice: https://www.cv-library.co.uk/career-advice/

Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(4,869)

644 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Marina Papachristou

Thank you Marina Papachristou

Great service and excellent communication

25 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Domus,

Thank you for your kind review! We're so pleased to hear you received great service and excellent communication from Marina. We'll be sure to pass on your lovely feedback to her!

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

Always believed in CV Library.

Always believed in CV Library.

26 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Joseph,

Thank you for your continued support! We're delighted to have earned your trust and truly appreciate your confidence in CV-Library.

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

Great Service

I was assisted by a Lady called Eleanor who went above and beyond to help with what I needed !

25 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Luis,

Thank you for your lovely review! We're delighted to hear Eleanor went above and beyond to help you. We'll be sure to pass on your kind words.

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

Customer service is second to none

Customer service is second to none, best job board available in my opinion.

25 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Liz,

Thank you for your fantastic review! We're thrilled to hear you rate our customer service so highly and consider us the best job board. We really appreciate your support!

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

I found the CV-Library job post…

I found the CV-Library job post training really helpful and easy to follow. The session gave clear guidance on how to improve job adverts, attract the right candidates, and make better use of the platform. Thank you for your time and support.

25 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Paige,

Thank you for your kind review! We're so pleased you found the training helpful and easy to follow. It's great to hear the session gave you practical tips for getting the most out of CV-Library. We appreciate your feedback and look forward to supporting you again.

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience working with Daniel Price at CV-Library. Daniel has been incredibly helpful, responsive and professional throughout, always taking the time to answer any questions and provide support when needed.

He has made the process very straightforward and has been a pleasure to work with. His communication has been excellent, and it’s clear that he genuinely cares about providing a high level of service and support.

Thank you, Daniel, for all your help so far — it’s very much appreciated, and I wouldn’t hesitate to recommend both Daniel and CV-Library based on my experience to date.

24 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Karen,

Thank you for your fantastic feedback. We're delighted to hear that Daniel has provided such helpful, professional support and made your experience with CV-Library a positive one. We’ll be sure to share your kind words with him.

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

Really clear explanations

Really clear explanations, and helpful. Asked if I had any questions throughout and sounded really positive.

24 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Callum,

Thank you for your great feedback. We're so pleased to hear that you found the explanations clear and helpful.

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

Scarlett was great in responding to a…

Scarlett was great in responding to a request for some advice on my account; scheduled a time to catch up quickly and was brilliantly helpful and friendly on the call! Thanks so much 😊

22 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Abby,

Thank you for your lovely feedback. We're delighted to hear that Scarlett was able to provide the advice and support you needed so quickly.

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

Marina is always on hand to help

Marina is always on hand to help. She gives useful advise and is able to support with enhancing your experience with CV Library. A great asset to the team.

24 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Josh,

Thank you for your fantastic feedback. We're delighted to hear that Marina has been able to provide helpful advice and support to enhance your experience with CV-Library. We'll be sure to share your kind words with her

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

always helpful and on hand to support…

always helpful and on hand to support our business. Polite, professional and friendly with a great response time.

24 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Nas,

Thank you for your wonderful feedback. We're really pleased to hear that you’ve found our support helpful, professional, and responsive.

Kind Regards,
The CV-Library Team

Rated 1 out of 5 stars

Not allowed to report

Could not report a job that was trying to extort money.

24 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Thank you for your review and we appreciate the inconvenience when trying to report a job. All of our clients are vetted upon signing up and they also have a dedicated Customer Success Representative that looks over their account monthly.

Please send over an email to our customer service team (customerservice@cv-library.co.uk) with the job in question and we can take a look for you.

Kind Regards,
CV-Library

Rated 5 out of 5 stars

Helpful training session

Jacob was super helpful teaching me around the site and the best ways to make the most out of CV-Library as a recruiter!

24 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Annie,

Thank you for your fantastic review! We're delighted to hear that Jacob was able to help you navigate the site and share useful tips on getting the most out of CV-Library as a recruiter. We'll be sure to pass your kind comments on to him.

Kind Regards,

Rated 5 out of 5 stars

Great service.

23 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Kayode,

Thank you for your positive feedback. We're delighted to hear that you had a great experience with our service. We appreciate your support and look forward to assisting you again in the future.

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

very helpful an gave great tips for my…

very helpful an gave great tips for my use of cv library

23 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Paolo,

Thank you for your kind review. We're delighted to hear that you found our support helpful and that the tips provided helped you get the most out of CV-Library.

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

Toni Was very clear and helpful to…

Toni Was very clear and helpful to explaining all the functionality of the platform, im very greatfull to her for the job she done

22 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Davide,

Thank you for your kind feedback. We're delighted to hear Toni was clear, helpful, and able to support you with the platform. We'll be sure to share your lovely comments with her.

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

Exceptional Support in Sourcing Strategy

Matthew is someone who truly knows how to work with people. He is always available, responds quickly, and puts a great deal of effort into understanding what I need help with. He consistently goes the extra mile to help me solve problems and achieve my goals.

It is always a pleasure working with Matthew. His professionalism, dedication, and willingness to help make him an outstanding partner to work with.

19 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Magdelena,

Thank you for your feedback. We're delighted to hear Marina was able to assist you quickly and efficiently. We'll be sure to pass on your kind words.

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

Marina is very helpful and sorted my…

Marina is very helpful and sorted my request quickly.
Red Sector

19 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Sonny,

Thank you for your feedback. We're delighted to hear Marina was able to assist you quickly and efficiently. We'll be sure to pass on your kind words.

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

really appreciated the call

really appreciated the call, very helpful and provided an genuinely useful solution

18 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Will,

Thank you for your feedback. We're pleased to hear you found the call helpful and that we were able to provide a useful solution. We appreciate your support.
Kind Regards,

The CV-Library Team

Rated 5 out of 5 stars

We have used CV-Library for many years…

We have used CV-Library for many years and it remains one of our most trusted recruitment partners.

The platform consistently provides access to high quality candidates, but what really stands out is the support from the account management team. They regularly go above and beyond, proactively working with us to ensure we are getting the best results and seeing the most relevant CVs available.

Compared to other job boards, CV-Library offers a much more hands on and customer-focused service. We highly recommend them!

18 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Thank you for your wonderful feedback and continued support. We're delighted to hear our team and platform are helping you achieve great recruitment results.

Kind Regards,
The CV-Library Team

Rated 5 out of 5 stars

Shoutout to Matthew Tyson for the…

Shoutout to Matthew Tyson for the amazing support recently! He went above and beyond to help me optimize my search strings and get watchdog alerts set up for my roles.

18 June 2026
Unprompted review
CV-Library logo

Reply from CV-Library

Hi Shailesh,

Thank you for your great feedback. We're delighted to hear that Matthew provided such valuable support and helped you optimise your search strings and set up watchdog alerts.

We’ll be sure to pass your kind words on to him.

Kind Regards,
The CV-Library Team

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