Dandgautocare Reviews 

360
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff who manage car repairs and maintenance efficiently. Consumers also appreciate the affordable pricing and quick turnaround times for urgent issues like brakes and tires. People note that the team is always welcoming, honest, and reliable when handling various motoring needs. Some reviewers were not happy with unexpected charges and unhelpful customer service regarding specific repairs. A few people also mentioned issues with high labor costs and poor communication when dealing with complex problems. Others felt let down by incorrect information and expensive quotes for fixing mechanical issues.

What people talk about most

Service

Clients share positive opinions on service, highlighting fast and efficient experiences with automotive... See more

Staff

Customers had positive experiences with staff, highlighting their helpful and friendly approach during every... See more

Price

Reviewers highlight positive aspects of price, noting that services and repairs are very competitively priced... See more

Customer service

Consumers find customer service to be exceptionally positive, praising staff professionalism and friendly... See more

Value for money

Reviewers express strong satisfaction and appreciation regarding the value for money provided by the team.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

D&G auto care in wardpark Cumbernauld is an excellent service and made with great guys always Looking out for there customers . I had an emergency this morning and I called and without in hesitation t... See more

Company replied

Rated 5 out of 5 stars

Always use Falkirk branch and always get the best service. Staff are professional, knowledgable (been with several issues and been on the money every-time), always excellent value for money and their... See more

Company replied

Rated 5 out of 5 stars

I've used D&G autocare im Falkirk for years now and I've always had a good experience. Allan and the guys has always been incredibly helpful and have never felt like I've been ripped off like other p... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend this garage enough! They managed to fit me in at really short notice when my brakes started acting up, and honestly, they were absolute lifesavers. The service was quick, profession... See more

Company replied


Company details

  1. MOT Centre
  2. Vehicle repair shop
  3. Shock absorbers & suspension shop
  4. Vehicle Repair
  5. Car service
  6. Tyre shop

Information provided by various external sources

Fast, Friendly and Fair - That's D&G Autocare


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

360 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(360)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Broke a spring on my car and D&G repaired it and got it back to me really quickly. They even gave me a courtesy call to let me know the car would be delayed a day because their supplier hadn't sent the part as they had promised. Other companies I've dealt with would have just left me hanging on wondering when the car would be ready

29 June 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments. Have a great day and thank you for the business.

Rated 5 out of 5 stars

Visited the Rutherglen branch and was…

Visited the Rutherglen branch and was seen to by Sean. Very professional and helpful. Definitely recommend.

30 April 2023
Unprompted review
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Reply from Dandgautocare

Thank you very much for your 5 stars and kind comments. Have a great day and thank you for the business.

Rated 5 out of 5 stars

Derek & team @ D&G Pitreavie

Great service from Derek and the team at D&G Pitreavie. My car went in with a puncture and I was kept informed throughout the whole process. New tyre was needed rather than a puncture repair but was all done within a day at a very fair price. Derek was also very accommodating for options of picking my car up as i was working office hours similar to the garage. Overall great service received, would definitely recommend!

23 June 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

Livingston branch

Livingston branch fixed a puncture for me tonight at 10 to 5 even though the guys were finishing up at 5 can’t thank them enough

30 June 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

Excellent Service at D&G Autos at Pitreavie

Called up D&G Autos at Pitreavie, Dunfermline to get my car brakes fixed. Derek took the book in and was very friendly. He called me advise what was required to fix the car and the cost. The whole service was seamless and I was very satisfied!

30 June 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

D&G PITREAVIE

D&G PITREAVIE
Derek at Pitreavie has always been top notch and really helpful with any enquires I have and always happy to help.
100% would recommend!!
great garage with a great team of guys!

30 June 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

Derek@D&G Pitreavie

As always excellent service from Derek and the team at D&G Pitreavie. Derek as always was polite, helpful and kept me informed of my vehicle’s progress. Have used D&G Pitreavie for over 10 years and can’t recommend them enough as I’ve never had anything but excellent service!!

30 June 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

Puncture fixed

Called the garage at short notice to have a puncture checked out. Great service as they took the car straight away. Car returned in a few hours but the tyre was flat within 24hrs.
Called D & G back and had the tyre checked. Yet another nail. Without any hassle or questions, the Pitreavie team sorted out my 2nd puncture. Thanks to Derek for this excellent service.

30 June 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

Had my car in recently for a brake…

Had my car in recently for a brake check as my handbrake wasn't working. Derek and team at D and G pitreavie diagnosed that it was the brake caliper was seized and it was rectified at a fair price. Excellent job would recommend them.

23 May 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

Great experience at the inverkeithing…

Great experience at the inverkeithing branch. Excellent staff who make you feel a part of the whole journey from problem to solution.

Can’t recommend enough.

1 May 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

Great service from D&G Pitreavie

I have always had a good experience and service with D&G Pitreavie. Derek at the front desk is very understanding and the technical team is quick and sound.

27 June 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

Pitreavie branch

Great service, very professional and helpful staff. Definitely recommend to friends and family.

2 May 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

Amazing service from Shaun and the team

Amazing service from Shaun and the team in the Rutherglen branch, so helpful and quick. Had me up and running again in no time. Thanks guys 🤝

22 June 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

Derek @ D&G Pitreavie

Derek is always a great person to deal with. I booked my car in for its MOT. he rang to confirm it was done and I had a couple of advisories. He then advised the cost for these to be done and arranged for the work to be completed that day. Always great service. Good honest garage. Highly recommended.

28 June 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

Just vistited dand pitreavie last…

Just vistited dand pitreavie last minute for a puncture derek the manager was more than helpful and got me straight in and had me back on the road highly recommend

29 June 2023
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars and kind comments.

Rated 5 out of 5 stars

Excellent service from Derek at D&G

Excellent service from Derek at D&G, Pitreavie
Anne Naismyth

29 June 2023
Unprompted review
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Reply from Dandgautocare

Thank you very much for your 5 stars and kind comments. Have a great day and thank you for the business,

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