David Shuttle Reviews 1,363

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I was doing a search for a specific product and David Shuttle came up with the best price. I placed my order on Friday 30 January and received it today Saturday 31 January. It was packaged well as it... See more

Rated 3 out of 5 stars

after browsing the net -Amazon and amazon ads - contacted David Shuttle, who are running a 10% on riedel tumblers we were seeking. The website was OK not brilliant - but life is too short to have two... See more

Company replied

Rated 3 out of 5 stars

Tried 4 or 5 times to contact through several email addresses about a mistake with an order. Also used their online contact tool. Never got a response. Could have phoned them I guess but feel I should... See more

Rated 5 out of 5 stars

January 19th 2021 Just had 6 Freidel water glasses delivered from David Shuttle via DPD, well packed and protected in top quality boxes. Delighted to find these, as our original similar set of 6 w... See more

Company details

  1. Gift shop
  2. Jewellery shop

Information provided by various external sources

Thank you for entering our world of Fine Dining & Gifts. We pride ourselves on an eclectic selection of quality products and have established ourselves as one of the UK's largest e-tailers of Swarovski Crystal, Riedel Crystal and Emma Bridgewater, to name but a few. We have been serving the people of Buckinghamshire and beyond for over 30 years, through this we know that honesty and expertise matter. Great service is vital and sets us apart. We want your custom and are prepared to earn it. We stock the majority of the products we sell to ensure next day delivery in the UK. We have put together a team of customer service experts who are able to help you decide on which items are right for you. We also offer a luxury gift wrapping service for those buying presents.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast Delivery hassle free ordering. Well packaged

Hassle free ordering on website - really quick delivery - following day from ordering. Emma Bridgewater items ordered and well packaged (could have done with this company stocking all Emma Bridgewater items after wrong item delivered from EB company direct!)

12 August 2013
Unprompted review
Rated 5 out of 5 stars

Perfect service and free chocolates with the delivery!

I’m very happy with the service:
The item I ordered was several pounds cheaper on David Shuttle than anywhere else I found, I was emailed to confirm my order had been dispatched, it arrived on time, and was very well packaged to ensure there was no risk of breakage. Oh, and there was a couple of tasty chocolates included in the box that I wasn’t expecting!

12 August 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant

Competitive prices. Got next day free delivery with DHL as order was over £100. Will use again

11 August 2013
Unprompted review
Rated 5 out of 5 stars

outstanding service!

I ordered a Swarovski crystal ornament as a gift for my mother who is a collector.
arrived well within the expected time period, packed extremely securely and with a nice little gift of 2 chocolates as an unexpected surprise.
Having ordered from them previously I shouldn't have been surprised but was totally reassured that standards have remained as high.
Will definitely be ordering from them again

8 August 2013
Unprompted review
Rated 5 out of 5 stars

Great Wine Glasses

We received our order when we had expected it and due to a very good packer they arrived safely even though the outer packaging was damaged

8 August 2013
Unprompted review
Rated 5 out of 5 stars

What a refreshing company, first class service as well as fantastic value!

David Shuttle has great customer focus, the products are great and are very good value with slight discounts that buying direct, they get delivered in recycled boxes which is just brilliant and the lovely letters that accompany them with the chocolate is a stroke of genius. I had regular contact with a very personal service and wouldn't hesitate to recommend them to anyone! Would definitely shop there again!

7 August 2013
Unprompted review
Rated 5 out of 5 stars

Online shopping at its best

Ordered on the Saturday, items were delivered on the Tuesday. Initially I thought the £10.95 delivery charge was expensive but it was well worth it, the package was trackable, the items were well packed and thoughtful extras were included (choccies and a gift voucher for my next purchase). Website was well laid out and easy to use. Would definitely recommend if you want quality products from a quality supplier. Will definitely use again.

6 August 2013
Unprompted review
Rated 5 out of 5 stars

Gorgeous cup

No hesitation in recommending this company it's my second purchase with them, the added chocolates were also appreciated

5 August 2013
Unprompted review
Rated 5 out of 5 stars

a top class product from an equally impressive provider.

I have nothing but praise for the team at David Shuttle. The ordering process was simple, delivery was convenient and they kept me informed. The products arrived in recycled packaging which I was much happier with then the companies that waste resources. The thing that impressed me most was the little touches, a hand signed letter and complimentary chocolates, need I say more?!!

1 August 2013
Unprompted review
Rated 5 out of 5 stars

A++++++

Excellent price, customer service and delivery time. Would use again with our a doubt. Little personal touches you don't get with big company's.

31 July 2013
Unprompted review
Rated 5 out of 5 stars

Happy customer

This is the second purchase from David shuttle.great price super fast delivery. Really happy with purchase would highly recommend this company. Will order again in the future thanks.

30 July 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service - Excellent price

Good website that was easy to use. Delivery was very quick and efficient with next day delivery! Packged well. And most importantly great price. I will use them again when i have need!

25 July 2013
Unprompted review
Rated 5 out of 5 stars

buy carats get calories

ordered a necklace and pendant,arrived within a couple of days.this is my second time of dealing with david shuttle and have been delighted with my purchase both times.also when phoning found the person on the other end very helpful and friendly. also received two lovely chocolates as a thankyou.i will return

23 July 2013
Unprompted review
Rated 5 out of 5 stars

First class service

Watch arrived next day as promised. Recycled packaging was good to see, was also well protected. Requested gift wrapping which was very neatly provided along with a handwritten note.

23 July 2013
Unprompted review

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