I was doing a search for a specific product and David Shuttle came up with the best price. I placed my order on Friday 30 January and received it today Saturday 31 January. It was packaged well as it... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
after browsing the net -Amazon and amazon ads - contacted David Shuttle, who are running a 10% on riedel tumblers we were seeking. The website was OK not brilliant - but life is too short to have two... See more
Company replied
Tried 4 or 5 times to contact through several email addresses about a mistake with an order. Also used their online contact tool. Never got a response. Could have phoned them I guess but feel I should... See more
January 19th 2021 Just had 6 Freidel water glasses delivered from David Shuttle via DPD, well packed and protected in top quality boxes. Delighted to find these, as our original similar set of 6 w... See more
Company details
Information provided by various external sources
Thank you for entering our world of Fine Dining & Gifts. We pride ourselves on an eclectic selection of quality products and have established ourselves as one of the UK's largest e-tailers of Swarovski Crystal, Riedel Crystal and Emma Bridgewater, to name but a few. We have been serving the people of Buckinghamshire and beyond for over 30 years, through this we know that honesty and expertise matter. Great service is vital and sets us apart. We want your custom and are prepared to earn it. We stock the majority of the products we sell to ensure next day delivery in the UK. We have put together a team of customer service experts who are able to help you decide on which items are right for you. We also offer a luxury gift wrapping service for those buying presents.
Contact info
9 The Broadway, Penn Road, HP9 2PD, Beaconsfield
- 01494 670 961
- enquiries@davidshuttle.com
- www.davidshuttle.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellent
just the kind of company we've been looking for o.k. for price and brillant delivery
Fabulous product & service
My beautiful mug (which was a very good price) arrived very quickly, beautifully protected and with some complimentary chocolate! Couldn't ask for more. I will definitely be shopping on this site again.
Excellent quality both from merchandise and service
From the moment you contact David Shuttle to the prompt response and service options, you know this is obviously a quality customer service business. Thank you, I would highly recommend to all.
Simple transaction, great service at a good price.
Faultless service right down to the recycled box.
Great fast service!
ordered glasses from David Shuttle and had them the next day! Well packaged and protected was very happy with the entire service. A+++
Delighted with service, excellent prices & quick delivery
Hassle free order, great prices, quick delivery and very informative. The free chocolates were a lovely touch
Can't fault them!
The order process was extremely quick and easy...the delivery arrived very quickly and in brilliant condition...and the complimentary chocolates were delicious! Would definitely recommend!
Exceptional customer service & attention to detail, thank you
My shopping experience with David Shuttle org was exceptional. I urgently needed to buy 2 Lalique figurines & one was showing out of stock on the website. When I called the shop to enquire, the service I received from Lauren was exceptional. Lauren ensured I received my first parcel last week & then expedited 2nd one so I received it from France by today for my 25th Wedding Anniversary gift to my husband. It arrived, as Lauren had arranged & the look on my husband's face when he opened them earlier was priceless. Thank you so much to Lauren & the rest of the David Shuttle establishment, you have made our anniversary one to remember. Kind regards Sally
Prompt, gracious service.
Highly recommend, i searched for discontinued crystal so when I found what I needed I had no idea who the company were just that they were one of the few that had what I wanted. Crystal arrived promptly and even with a token gift of chocolate which my children loved. Thank you.
excellent service
website worked well - finding product was easy - ordering process straight forward and price very competitive. Delivery worked well - courier service sen text to confirm delivery day and product arrived as planned
Chocolates in parcel appreciated!
Lovely items delivered quickly and liked the letter inside so service seems more personal. There is a slight mark on the cake plate but to be honest you find things like that with Emma Bridgewater all the time so haven't mentioned changing it though sure there wouldn't have been a problem.
Would use the company again and felt that I got a couple of bargains!
perfect service!
I was looking for a good deal in Reidel glass, as I love to drink wine out of the best possible glass for each individual wine and David Shuttle had the choice I had not seen any where before and very good prices. I shall no doubt buy some more glasses soon to add to my collection.
I was not only pleased with my purchase but was delighted at the speed in which my parcel arrived and also was able to track the parcel almost as soon as I had placed the order.
The other thing that impressed me was the very professional packing which is so important with glass.
Thank you, David Shuttle for good value and excellent service. Gail Johnson.
Great Service - Great Product - Great Price
Found exactly what I wanted - at a great price - and it was delivered well-packaged very speedily.
Not really much more you could ask for...
Quick, helpful and friendly company :)
The product arrived extremely quickly. Correspondence was friendly and the earrings even came with 2 yummy chocs in the package too :)
Great value ... Great Service!
Very impressed.The vase arrived promptly after ordering, very securely wrapped and in perfect condition... great value for money. And I appreciated the two complimentary chocolates that came with it...yum!
Disappointed on size
Thought I had brilliant idea not heard off Emma bridgewater glass before so looked on line and thought brilliant present for friend forty birthday came quickly but size really upset at size

Reply from David Shuttle
Good product and arrived as described on time
This cheese board was slightly smaller than I expected but lovely quality as were the knives
Quick and pleasant in every way, requests dealt with on the day
I was impressed with the service I received recently whilst buying some jewellery. One piece was not available and I requested the order be cancelled as I wanted both pieces for a birthday present. This was done very quickly with no fuss or bother. I obtained the piece which was unavailable at a local shop and asked about reordering the other piece. My request was dealt with swiftly and I was able to obtain the second piece. The delivery was also quick to my delight. The customer service operator, Lauren was very helpful and pleasant and there was no annoyance with the order alterations. Many thanks for all your help.
onlinne purchase frustrated- sale saved by email follow up and telephone order
after browsing the net -Amazon and amazon ads - contacted David Shuttle, who are running a 10% on riedel tumblers we were seeking. The website was OK not brilliant - but life is too short to have two cards rejected one Mastercard and one debit card visa. I would have not filled up - but responded to an email with a satisfactory phone call - no problems with the card - delivery and packing good.

Reply from David Shuttle
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







