David Shuttle Reviews 1,363

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I was doing a search for a specific product and David Shuttle came up with the best price. I placed my order on Friday 30 January and received it today Saturday 31 January. It was packaged well as it... See more

Rated 3 out of 5 stars

after browsing the net -Amazon and amazon ads - contacted David Shuttle, who are running a 10% on riedel tumblers we were seeking. The website was OK not brilliant - but life is too short to have two... See more

Company replied

Rated 3 out of 5 stars

Tried 4 or 5 times to contact through several email addresses about a mistake with an order. Also used their online contact tool. Never got a response. Could have phoned them I guess but feel I should... See more

Rated 5 out of 5 stars

January 19th 2021 Just had 6 Freidel water glasses delivered from David Shuttle via DPD, well packed and protected in top quality boxes. Delighted to find these, as our original similar set of 6 w... See more

Company details

  1. Gift shop
  2. Jewellery shop

Information provided by various external sources

Thank you for entering our world of Fine Dining & Gifts. We pride ourselves on an eclectic selection of quality products and have established ourselves as one of the UK's largest e-tailers of Swarovski Crystal, Riedel Crystal and Emma Bridgewater, to name but a few. We have been serving the people of Buckinghamshire and beyond for over 30 years, through this we know that honesty and expertise matter. Great service is vital and sets us apart. We want your custom and are prepared to earn it. We stock the majority of the products we sell to ensure next day delivery in the UK. We have put together a team of customer service experts who are able to help you decide on which items are right for you. We also offer a luxury gift wrapping service for those buying presents.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very satisfied

After a lot of disappointing research to find a good stockist of Swarovski miniatures I finally found David Shuttles site. I wanted this particular one for my daughter, and have been highly satisfied with my purchase. they even sent me a few chocolates which were delicious! Delivery was excellent too.

4 May 2013
Unprompted review
Rated 5 out of 5 stars

Impressive!!

I was very impressed with every thing from start to finish.My parcel arrived the next day as stated.The item i ordered was beautiful !!!! I will be visiting this web site again!!

1 May 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very efficient website and delivery bang on time extremely well packed. Very pleased with whole process and would definitely use again.

30 April 2013
Unprompted review
Rated 4 out of 5 stars

Excellents service

Excellent choice and service!!! Will definitely order again, even if it is just for the chocs!!! Lovely touch!!!

30 April 2013
Unprompted review
David Shuttle logo

Reply from David Shuttle

Dear Mary Jeal,

Thank you for taking the time to review the service we provided you on your last order. I am pleased to hear that the order has been safely received and was on time.

We endeavor to provide a 5 star service to all of our customers and would love to hear how we could have improved your experience.

Should you have any further questions or issues please do not hesitate to contact me on 01494 670961 or enquiries@davidshuttle.com Mon Fri, 09.30-17.30.

Kindest Regards,

Lauren McNeil

Website Customer Services

Rated 5 out of 5 stars

Superb

I have bought from David Shuttle a number of times now and it is never disappointing.
It is fast well wrapped delivery every time with any postal instructions well observed.

I cannot praise or recommend this company high enough

29 April 2013
Unprompted review
Rated 5 out of 5 stars

top Notch

Items exactly as described, speedy service, and a couple of chocolates thrown in for good measure. What more could you ask for?

27 April 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service and product - very pleased!

I bought these glasses as a wedding gift for my son and his fiancee after being unable to get them from any shop near me. I was a little unsure about ordering them online as I had not used this supplier before, plus they were cheaper than most online sites, but I needn't have worried. The glasses arrived, perfectly packaged, on the day that I had specified on the delivery instructions - there were even complimentary chocolates! I am thrilled with the service I received and wouldn't hesitate to recomment David Shuttle to anyone thinking of using them - Thank You!

23 April 2013
Unprompted review
Rated 5 out of 5 stars

Amazing service :-)

Amazing service. I can't fault this company - they sent a thank you note and complimentary chocolates with the order and a little apology sticker acknowledging the recycled outer packaging . The earrings were the best price online with a discount.

22 April 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service from David Shuttle

I searched long and hard to on the internet to find a company that would assure guaranteed specific day delivery for an important gift for my friend. Everything happened as I had hoped it would, and my friend was delighted with the beautifully wrapped and packaged gift. Excellent smooth service, much appreciated.

22 April 2013
Unprompted review
Rated 5 out of 5 stars

David Shuttle : First Class

the Lalique item was excellent, well packed and proved very suitable as a gift(in memory of a dearly departed and loved character)
the delivery was prompt and easily tracked
the gift wrapping,hand written label and chocolates added a very pleasing extra dimension
overall the professional approach of David Shuttle resulted in a sensitive and pleasing memory for both my partner and myself
many thanks
howard and sheila

22 April 2013
Unprompted review
Rated 5 out of 5 stars

Very speedy delivery

I love my Emma Bridgewater pasta bowls. They were well packaged and arrived promptly. E-mails to let you know where your order was were useful. I would buy from this company again.

21 April 2013
Unprompted review

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