I spoke to a very pleasant lady on the Wednesday, to arrange to have an outdoor aerial fitted, we agreed for the following Tuesday as I had various commitments. On Thursday I had call to say if I was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Used Digital Direct previously and didn't hesitate to contact them again for further work I required to be done. They apply 100+% customer service, they are very polite, helpful and friendly when you... See more
Company replied
Rob sorted out our connection issue in seconds, and then fitted a wall-mount to one of our TV’s. No fuss, no mess - a job really well done and two very happy customers. Really impressed by him, h... See more
Company replied
Fast reliable and cost was very reasonable. Same day response when i got in touch with them .Thank you to the team at Direct Digital , Thank you to Elaine who was really helpful with the booking... See more
Company replied
Company details
- #1 of 7 best companies in Cable provider
- #1 of 4 best companies in Closed Circuit Television Store
- #1 of 37 best companies in Electrician
- #1 of 3 best companies in Satellite Communication Services Provider
- #1 of 16 best companies in Security System Installer
- #1 of 49 best companies in TV shop
Written by the company
Why Choose Digital Direct and our sister company Switched On Digital ? Digital Direct and Switched On are a family business based on getting it right first time and not letting you down. We work together providing seamless helpful solutions for all your TV, Security , WiFi and Electrical needs. We have built up a highly regarded reputation based on a friendly and professional installation and repair service. We are approved Registered digital and electrical installers CAI company of the year . We welcome the opportunity to give you expert advice and are friendly reliable and approachable. We are confident that with are wealth of knowledge and skilled installers we will not let you down so please feel free to contact us today Providing all aspects of TV , Sound WiFi, CCTV and Electrical Installations. Call Today for a free quote .
Local Approved Family Business TV WiFi CCTV ELECTRICAL DATA
Written by the company
- No Hidden Extras , Same Day Service , No Call Out Charge , Local Engineers
- Digital Direct are a local family business providing aerial and satellite solutions to Domestic and Commercial customers , We pride ourselves on doing a great job at a fair price. We are here to help with all your TV needs - From Aerial Repairs to full new TV Systems, Digital Direct can support you with all your Satellite, Freeview , Freesat and You view needs . We can wall mount TVs to set up complete home cinema.
- We Will Not Be beat on Price
- We pride ourselves on providing a quality installation at a fair price - We will price match a like for like genuine written quote from a reputable company .
Contact info
07894642406, United Kingdom
- 08003118478
- info@ddaerials.com
- www.ddaerials.com
Richard arrived on time
Richard arrived on time, was very efficient at removing an existing aerial from the chimney, and fitting a now aerial in the loft. Highly recommend.
21 January 2026
Reply from Digital Direct Aerials
We really appreciate it when our customers say they would recommend our services to others, thank you Steve.
Reply from Digital Direct Aerials
Thank you for taking the time to complete our review.
Phoned Monday morning
Phoned Monday morning, fitted by tea time. Engineer was so friendly and understanding to my needs. Didn't mind the dog either. Payment was easy to complete, thankyou
19 January 2026
Reply from Digital Direct Aerials
Thank you for your comments Amanda, we really appreciate your feedback. We are used to having family dogs running around our office so they are never an issue.
Brilliant new aerial
Excellent service from the phone booking the appointment and the work of installing the new aerial .lovely people to deal with 100 per cent recommended
23 January 2026
Reply from Digital Direct Aerials
Thank you Joan, we will always be here to help.
Entirely positive experience from beginning to end.
Really informative & friendly interaction with the lady on the phone; easily organised appointment & kept informed of arrival time both on the day before & on the day; honest & thorough advice on the visit (which would have potentially lost the work for them) & new aerial installed immediately. So impressed throughout.
22 January 2026
Reply from Digital Direct Aerials
What a brilliant review, thank you. Your comments have been shared with the team.
Prompt and flexible called when they…
Prompt and flexible called when they had a cancellation's appointments and friendly service, offered over and above what I needed and was efficient and cleaned up
16 January 2026
Reply from Digital Direct Aerials
What fantastic comments, thank you Joanna. We always keep our customers updated on any cancellations and always bring forward if possible.
Job well done
Arrived on time were very polite and informative cleaned up after their doing the job .
14 January 2026
Reply from Digital Direct Aerials
Thank you Christine. We appreciate your comments.
Quick & quality service
Quick service, came up day of enquiry and all sorted to high level of quality workmanship.
15 January 2026
Reply from Digital Direct Aerials
Lovey comments, thank you Anne. We are always delighted to help.
Brilliant service
Brilliant service. Dave was extremely knowledgable, very friendly and sorted out a major problem I had as my Bose system had collapsed and new equipment had to be installed. Unfortunately I will have to have him back to sort out a couple of problems that have arisen (not of his making). I certainly recommend Dave & Digital Direct.
10 January 2026
Reply from Digital Direct Aerials
Thank you Mr Ibrad. We really appreciate you feedback and will always be here to help. Your comments have been forwarded to the engineer and shared with the rest of the team. Thanks again
Received a call to say he was on his…
Received a call to say he was on his way, called back to say he was stuck in traffic and would be a little late, very polite young man, did all the check and kept me informed what he was doing, sorted the problem out, would definitely recommend this company
13 January 2026
Reply from Digital Direct Aerials
Thank you Christine. We really appreciate the fact that you would recommend our services to others.
Amazing
Great service came out very quickly even in this awful weather chap who came was very polite and professional staff on phone were also brilliant would highly recommend this amazing company and all for a great price
3 January 2026
Reply from Digital Direct Aerials
Fantastic comments, thank you Gary. We are really happy that you were pleased with the overall service you received.
The man you came out to fit my sound…
The man you came out to fit my sound bar was very good he took time to talk me through the sound bar I definitely recommend Digital Direct 10/10 for service .thank you for everything. Shayne Wright
9 January 2026
Reply from Digital Direct Aerials
Wow, Mr Wright, thank you for your lovely comments.
The engineer came as arranged
The engineer came as arranged, was polite, helpful and informative. Offered a solution that so far seems to have dealt with our problem. Time will tell.
2 January 2026
Reply from Digital Direct Aerials
Thank you Mr Booker, we really appreciate your review.
Brilliant
Used digital direct now on 4 different occasions for tv mounting. They’re reliable friendly and do a fantastic job every time. We will continue to return to them time and time again
3 January 2026
Reply from Digital Direct Aerials
Lets make it a 5th ! we are here for your needs always - Thank you
Great company
Rob, came out today and fixed my broken dish quickly and efficiently. Great company to deal with. Would definitely recommend.
2 January 2026
Reply from Digital Direct Aerials
Thank you for supporting a small family business
Reply from Digital Direct Aerials
Thank you Margaret. We are delighted when our customers say the would recommend our services to others.
Reply from Digital Direct Aerials
We really appreciate your comments, thank you.
Richard arrived on time was pleasant…
Richard arrived on time was pleasant and explained the procedure to get us the best results .Thank you
12 December 2025
Reply from Digital Direct Aerials
We are really pleased you were happy with the service Ian. Thank you for completing our review.
Five star service
A first class service at a reasonable price. The engineer was very thorough and diagnosed the problem then applied all necessary changes needed. Made no mess and had a very pleasant attitude.
12 December 2025
Reply from Digital Direct Aerials
Lovely comments, thank you Trevor. We will always be here to help and have forwarded your comments onto the engineer.
Great Service.
After moving house, we discovered we had no T.V reception.Andy came and found what the issue was.He explained our options and quickly solved the problem.
He also fitted a new extension socket in the bedroom,all at a good price.
Highly recommended.
9 December 2025
Reply from Digital Direct Aerials
Wow, lovely comments, thank you. We will always be happy to help and have shared your comments with the engineer mentioned and the rest of the team. Hope you are happy in your new home.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.