www.dekoria.co.uk Reviews 

1,406
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent craftsmanship of the products, often noting their perfect fit and superior finish compared to original items. Many people appreciate the wide choice of materials and colors available, which helps them achieve their desired aesthetic and transform their furniture, making old pieces look new. Reviewers are very satisfied with how well the items look and feel, often describing them as beautiful, well-made, and a significant upgrade. However, some customers also noted issues with delivery services, experiencing delays and confusion with courier messaging, particularly regarding tracking and final delivery.

What people talk about most

Product

People report positive experiences with product quality, often praising the materials used and the overall... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising its efficiency and speed,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our Ikea Karlanda 3seater replacement covers! Well put together, ability with their samples service to get an idea of real colour and feel of the fabric. Affordable and we will be... See more

Rated 5 out of 5 stars

I have been searching for years for new chair covers for 10 IKEA Harry chairs. Dekoria customer service is good at responding to emails and they sent me swatches via post to see the materials that I c... See more

Rated 5 out of 5 stars

The customer service from Dekoria was the best I have experienced. I had a huge probem with UPS in delivering my order, but the customer service lady, Anna, sorted it for me very promply. The communi... See more

Company replied

Rated 5 out of 5 stars

The covers took a little longer than expected to arrive but were worth the wait as they have completely transformed my shabby settee and it now looks new. The main cover was a real squeeze to get on a... See more


Company details

  1. #65 of 119 best companies in Interior designer

Written by the company

Dekoria offers one of the widest ranges of textiles available from an independent e-retailer, from tea towels to furniture covers to made to measure curtains and blinds. We offer high end quality products and great service at competitive prices making your home makeovers a pleasure and not a chore.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,406)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delighted with my purchase

Ordered seat pad cushions for IKEA chairs and they are a perfect fit. Well made, lovely fabric and just what I was looking for. So happy with this purchase, it was exactly what I was looking for and very reasonably priced since IKEA don’t make these covers anymore.

17 December 2025
Rated 3 out of 5 stars

Poorly fitting Henriksdal covers

The covers are well-fitting on the back of the chair and look nice. However the fabric for the seat pad is too long, meaning that it's quite loose fitting and creases. I wouldn't buy from here again.

11 December 2025
Rated 5 out of 5 stars

A very happy customer

Was very pleased to be able to source the covers I wanted for my Ikea chairs. Dekoria answered my queries, gave honest answers about delivery times and provided the covers I required.

8 December 2025
Rated 5 out of 5 stars

Transformed my shabby settee

The covers took a little longer than expected to arrive but were worth the wait as they have completely transformed my shabby settee and it now looks new. The main cover was a real squeeze to get on as there are no zips, I think it's a two person job to pull both sides at the same time. The cushion covers are slightly large but it made putting them on easy and they look great. I'm very pleased with the beige colour as it's more like light milk chocolate.

20 November 2025
Rated 5 out of 5 stars

Best Customer Service and Quality Product.

The customer service from Dekoria was the best I have experienced. I had a huge probem with UPS in delivering my order, but the customer service lady, Anna, sorted it for me very promply. The communication with her was ongoing, attentive and sincerely caring. Five stars to her, and if this is how all the Dekoria personnel deal with their customers, then five stars to you all!
Plus, my sofa covers were beautiful and the quality superb. Warm regards, Miri Zlatnar

25 November 2025
www.dekoria.co.uk logo

Reply from www.dekoria.co.uk

Dear Customer,

Thank you so much for taking the time to leave us a 5-star review.
We are glad to hear that you are happy with our products and service.
Thanks for choosing to shop with us!
We’d love to have you back very soon.
Dekoria Team

Rated 1 out of 5 stars

I was very disappointed with the…

I was very disappointed with the material and the quality of the product which was grossly overpriced.
I would not recommend this company to anyone.

27 October 2025
www.dekoria.co.uk logo

Reply from www.dekoria.co.uk

Dear customer,
We are truly sorry to hear that the fabric quality and price did not meet your expectations.
We offer around 600 different fabrics in a wide range of qualities and price levels, so our customers can choose what suits them best.
We also provide free fabric samples, which allow you to check the color and texture in advance to ensure the material is exactly what you are looking for.
Dekoria Team

Rated 5 out of 5 stars

IKEA Karlanda replacement 3 seater sofa covers

Very happy with our Ikea Karlanda 3seater replacement covers!
Well put together, ability with their samples service to get an idea of real colour and feel of the fabric.
Affordable and we will be returning customers for a different fabric and colour in the future.
Good fit.
Some delay /confusion with UPS messaging, but arrived safely and in perfect condition

3 September 2025

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