www.dekoria.co.uk Reviews 

1,407
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and craftsmanship of the products, noting how well-made and durable items like sofa and chair covers are. Many people are delighted with the perfect fit and beautiful appearance of their purchases, often finding them superior to original manufacturer offerings and capable of transforming their furniture. Reviewers consistently highlight the lovely fabrics and impressive finish, making their items look new and stylish. However, some customers also noted issues with delivery services, experiencing delays or confusion with carriers like UPS, sometimes leading to parcels being misdelivered or nearly returned. A few other people also felt that some covers had fit issues, such as being a tight squeeze, slightly large, or having fabric that was too long and loose.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with the... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent craftsmanship... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting quick and efficient deliveries that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our Ikea Karlanda 3seater replacement covers! Well put together, ability with their samples service to get an idea of real colour and feel of the fabric. Affordable and we will be... See more

Rated 5 out of 5 stars

I have been searching for years for new chair covers for 10 IKEA Harry chairs. Dekoria customer service is good at responding to emails and they sent me swatches via post to see the materials that I c... See more

Rated 5 out of 5 stars

The customer service from Dekoria was the best I have experienced. I had a huge probem with UPS in delivering my order, but the customer service lady, Anna, sorted it for me very promply. The communi... See more

Company replied

Rated 5 out of 5 stars

The covers took a little longer than expected to arrive but were worth the wait as they have completely transformed my shabby settee and it now looks new. The main cover was a real squeeze to get on a... See more


Company details

  1. #66 of 118 best companies in Interior designer

Written by the company

Dekoria offers one of the widest ranges of textiles available from an independent e-retailer, from tea towels to furniture covers to made to measure curtains and blinds. We offer high end quality products and great service at competitive prices making your home makeovers a pleasure and not a chore.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,407)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service and product..

Brilliant service and product..
We needed new covers for an old Ikea sofa and this was the only place we could find that did them. Really pleased we found this site as new covers look great, fit perfectly and were a pretty good price all things considered.

9 August 2025
Unprompted review
www.dekoria.co.uk logo

Reply from www.dekoria.co.uk

Dear Customer,

Thank you for your kind feedback. We’re delighted that you found the perfect covers for your Ikea sofa and that they fit so well. It’s great to hear you’re happy with the quality and price. We truly appreciate your recommendation!

Best regards,
The Dekoria Team

Rated 5 out of 5 stars

Perfect fit

So pleased with my cushions for our ikea chairs, love the fabric which there was so much choice, really good quality and fast delivery, would highly recommend

11 July 2025
Rated 5 out of 5 stars

Great company

Great company, ordered duo roman blinds from them and the quality and service have been excellent. Anna's service is also outstanding, would definitely recommend them!

21 July 2025
Unprompted review
www.dekoria.co.uk logo

Reply from www.dekoria.co.uk

Dear Sherif,

Thank you for your kind words! We're thrilled to hear you're happy with the quality of your Roman blinds and our service.
We truly appreciate your recommendation and hope to welcome you back again soon!

best regards,
Team of Dekoria

Rated 5 out of 5 stars

Very happy someone out there is making IKEA furniture more interesting!

Our chair covers were in desperate need of an upgrade, and I'm glad I found Dekoria, as this series has now been discontinued in IKEA. The delivery took a little longer than my usual deliveries, but it still came within the time frame we were given. The covers were a bit tight and it took some love to put them on the seats without breaking the stitching, but I guess that's expected. We are also happy with the fabric colour and thickness, it's of a great quality (better than what we had before)! The only thing I'd say is that perhaps Dekoria should have a few more pictures of the different fabrics on their website, from different angles and with a better zooming feature. Anyway, just some food for thought, generally we had a very good experience! Thanks team!

13 May 2025
Rated 5 out of 5 stars

Lovely Blinds - website needs to be clearer

Lovely Blinds - I had a few issues with the communication of my needs but all was sorted in a timely manner. Website doesn't really explain properly how to order correctly and the pics of the voile blind are awful so hard to choose. But the build quality and customer relations are good.

16 April 2025
www.dekoria.co.uk logo

Reply from www.dekoria.co.uk

Dear Customer,

thank you so much for taking the time to leave us a 5-star review.

We are glad to hear that you are happy with our products and we are also glad that we could help you in your choice.
Thanks for choosing to shop with us!

Best regards
Dekoria Team

Rated 5 out of 5 stars

Placed my initial order incorrectly and…

Placed my initial order incorrectly and customer service were extremely helpful and quick to respond. A refund was given and s a consequence I could go ahead and re-order.

14 April 2025
www.dekoria.co.uk logo

Reply from www.dekoria.co.uk

Dear Customer,

thank you so much for taking the time to leave us a 5-star review.

We are glad to hear that you are happy with our service.

Thanks for choosing to shop with us!


Best regards
Dekoria Team

Rated 5 out of 5 stars

Quality

Quality, fit and service.
Email queries were answered promptly, with helpful advice.
Delivery was prompt. Received exactly what was requested. Well packaged, no damage. Fitted perfectly. Good quality blinds. Very easy to install. Working well.

9 April 2025
Rated 5 out of 5 stars

Karlstad Covers

I purchased replacement covers for my 15 year old Karlstad 2 Seater Sofa and Armchair. Before ordering, I requested samples of different fabrics to check colour and feel. I chose the Etna fabric in Turquoise.
After receiving and fitting the covers, I'm really pleased with the quality and fit, the Sofa and Armchair look as good as new again. I wholeheartedly recommend Dekoria.

9 January 2025

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