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Deporvillage Reviews 

468,387
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 3 out of 5 stars

Placed order. 5 days later half of the order was delivered and I received an email from Deporvillage stating the order was delivered and complete. Submitted two email forms for assistance with no repl... See more

Company replied

Rated 5 out of 5 stars

Best price on the internet and super-fast delivery (Spain to Germany = 49 hrs!). Do not appear to have received an invoice though... probably downloadable in my account ? That's the only downside for... See more

Rated 5 out of 5 stars

A very good flashlight. A direct successor to the Bindi—I like it when it doesn't put pressure on my head or rub, and the vibrations from running don't affect the quality of the diffused light. There'... See more

Rated 5 out of 5 stars

I was apprehensive about using a new company but they had a good range of products at very competitive prices, so I ordered a Fjällräven - Kånken Mini backpack. The item arrived in perfect condition... See more

Company details

  1. Sporting Goods Shop
  2. Activewear shop
  3. Bicycle Shop
  4. Bike accessories store
  5. Outdoor sports shop
  6. Running Shop

Written by the company

Deporvillage es la tienda online de deportes líder especializada en ciclismo, running y outdoor. Contamos con un amplio catálogo de productos de las marcas más punteras del mercado, seleccionados por expertos para deportistas exigentes. Nuestro compromiso es ofrecerte el mejor material técnico con una experiencia de compra rápida, eficiente y diseñada para ayudarte a alcanzar tus próximas metas


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

468k reviews

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4.4

All reviews

(468,387)

81,045 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bough Merrell shoes

Bough Merrell shoes. Package well sealed. Fast delivery (8 days, when expected is 10-12 days after order).
Package was not sent to where it was supposed but it was near, so no big deal.

6 August 2026
Rated 1 out of 5 stars

Slow after sales communication process

Slow after sales communication process. Missed delivery time on express payment.

6 August 2026
Deporvillage logo

Reply from Deporvillage

Hi,

We have checked that one of our agents is already attending your issue. We remain at your disposal by email.

Thank you.

The Deporvillage team

Rated 1 out of 5 stars

The Deporvillige link doesn't work

The Deporvillige link doesn't work; it just redirects you to their poor website. My daughter is unable to initiate a return because the item was purchased as a guest, without logging in. Do not buy anything from this site, as there is no help available.

6 August 2026
Unprompted review
Deporvillage logo

Reply from Deporvillage

Hi,

One of our agents has contacted you by email to provide a response. Your case will be handled via email.

Thank you for your patience.

Best regards,

Your Deporvillage team

Rated 5 out of 5 stars

Happy about my purchase

Everything went smoothly, shoes looked looked like they were unopened before and definetly original. Fast shipping. Happy with my purchase

5 August 2026
Rated 1 out of 5 stars

No information about my order..

I ordered three MAAP products on July 18. I received two emails informing me that they would not be able to deliver the package by the guaranteed delivery date and that the delivery time had been extended.

The package was supposed to arrive today, but in my account the order status is still marked as submitted and has not even moved into the preparation stage. It has been impossible to get in touch with customer service, and at this point I have neither my money nor the package, nor do I have any guaranteed delivery date.

I am very disappointed with this experience and would appreciate an update on my order status, as well as information on when I can expect delivery or whether I should request a refund.

18 July 2026
Unprompted review
Deporvillage logo

Reply from Deporvillage

Hi,

We have sent you an email regarding your case. We are working to resolve it as soon as possible.

We apologise for any inconvenience this may have caused.

Best regards,

Your Deporvillage team

Rated 5 out of 5 stars

Great bag, fast delivery!

Really happy with this purchase. The bag is exactly what I wanted, and the delivery was incredibly quick and secure.
Thank you for the smooth experience all around, would definitely recommend!

4 August 2026
Rated 1 out of 5 stars

I did not receive my order, nor a refund

I did not receive my order. Contacting the support took ages and they barely reacted. I have requested to be refunded but they are not replying since days.
One more week has passed and still nothing has happened....

3 August 2026
Deporvillage logo

Reply from Deporvillage

Hi,,

We are sorry for the inconvenience caused. Our customer service department is currently dealing with your incident. You will receive more information shortly.

We apologise for any inconvenience caused.

Regards,

The Deporvillage team

Rated 1 out of 5 stars

Do NOT recommend!!!

Do NOT!!!!! Use this company. My order was delayed, not one but two emails sent about delay, despite paying premium delivery in hope to get the order on time. When tried to cancel it answer came straightaway that it cannot be cancelled as it has been shipped. Now after confirming that order delivered to the collection point…I cannot even collect it!!! As collection code needed, but I have never received it! For the past two days I’m trying to contact Deporvillage via email and live chat…so far no one has replied or contacted back. Very very disappointed. Will not use this company ever again or recommend to use it. I really hope I can collect my order or the best scenario it can be returned and full refund is issued.

29 July 2026
Unprompted review
Deporvillage logo

Reply from Deporvillage

Hi,

We have checked that one of our agents is already attending your issue. We remain at your disposal by email.

Thank you.

The Deporvillage team

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