Deporvillage Reviews 

Delivery on time, item arrived as described

Really happy with this purchase. The bag is exactly what I wanted, and the delivery was incredibly quick and secure.
Thank you for the smooth experience all around, would definitely recommend!

I did not receive my order. Contacting the support took ages and they barely reacted. I have requested to be refunded but they are not replying since days.
One more week has passed and still nothing has happened....

Just professional. Fully to recommend.

Everything was perfect!

Fast delivery

Fast delivery with zero issues. Everything looks good.
I recommend!

Good product and price and quick delivery

Do NOT!!!!! Use this company. My order was delayed, not one but two emails sent about delay, despite paying premium delivery in hope to get the order on time. When tried to cancel it answer came straightaway that it cannot be cancelled as it has been shipped. Now after confirming that order delivered to the collection point…I cannot even collect it!!! As collection code needed, but I have never received it! For the past two days I’m trying to contact Deporvillage via email and live chat…so far no one has replied or contacted back. Very very disappointed. Will not use this company ever again or recommend to use it. I really hope I can collect my order or the best scenario it can be returned and full refund is issued.

Fast delivery and product fully compliant with my expectations: 100% satisfied

I had an extremely disappointing experience with Deporvillage. I arranged a return collection for my order, but the courier never turned up. I was then told the collection failed because the address was incorrect, which is simply untrue, the address provided was accurate.

Since then, I've tried to return the parcel myself but haven't been able to, and despite sending five emails over the past three weeks, I've received virtually no support or meaningful response.

The customer service has been appalling. I've made every reasonable effort to return the item, but Deporvillage has failed to provide the assistance needed. I would strongly urge the company to improve its after-sales support and communication, as this experience has been incredibly frustrating

Very fast delivery! Ordered in the evening, had it the next day at noon. Thanks!

Delivery took one week more than advertised

quick service-product arrived safely but incorrect however a refund was swiftly arranged-will use again-be careful choosing 😊

I ordered from this company because they advertised 24-hour delivery, which was the only reason I placed the order—I was leaving the country the next day. The delivery did not arrive within the promised timeframe, so it was delivered after I had already left and I couldn't collect the parcel.

To make matters worse, I tried contacting customer support through the chat twice, but I never even managed to reach an agent. I received no response and no assistance.

Very disappointing experience. If you advertise 24-hour delivery, you should honor that promise or at least provide responsive customer support when things go wrong.
-------
I've got the message that I will be contacted in 24-48h. Hahaha.
5 days later. Nothing. To be continued.
Looks like we have a winner for worst customer service competition.

I’ve been wearing a certain style of Columbia hiking shoe for a few years and Columbia has decided to stop making them, this company actually had several pair I ordered them. They shipped them to me. I got what I was looking for, and I got it in a timely fashion. They actually sold me what they said they were going to sell me.

Really good assortment, brilliant price and quick delivery

Great price on shoes I was looking for. Promised delivery time was way too optimistic and was not fulfilled - which I expected, so no big deal. Otherwise everything perfect. So just do not promise what can't be done in time.