Desenio Reviews 

4 stars because no instructions were given on how to use the picture hooks I purchased--or instructions in how to use the frames. Material of posters is okay--not exactly sturdy, but decent.

THE WEBSITE IS NOT WORKING I CANNOT PURCHASE ANY PRINTS AND IT IS EVEN TELLING ME WHAT PRINTS IM ALLOWED TO HAVE IN MY CART. I HAVE ATTEMPTED TO CONTACT DESENIO SO MANY TIMES AND I AM GETTING NO WHERE. I NEED TO ORDER 30 PRINTS URGENTLY FOR A PROJECT. NOT GOOD ENOUGH.

Lang levering.

Veldig bra 👌🏻
Very good with the qaulity on ordered Photos from the phone 👌🏻👌🏻
I will def be back to order more 🙌🏻

My poster arrived damaged. It was not in adequate packaging. I have never bought a poster that did not arrive rolled up in a cardboard tube and sealed. With Desenio, it arrived in a big empty cardboard box (which btw Evri the courier had ripped open on all sides and so the paper inside was dirty). For the price I paid, the quality itself of the poster material was poor. It was basically normal paper, not usual poster material. As a result of it being in poor packaging and being essentially thick paper, it arrived folded up (not rolled) and full of creases. I have given two stars and not one because the customer service were quick and helpful to refund me in full but it should have not have happened in the first place as these are basic things that a poster shop needs to do. Looking at other reviews it seems this is the experience of most. Desenio need to start using real quality poster paper, package it correctly and preferrably stop using Evri.

I have ordered from desenio so many times to it pains me to write a negative review but the treatment I have had this time round has been shocking!

I order several prints to which k wanted to return two. I immediately used the returns form which states they will send a return label, they didn’t. So I got in contact using the online form for someone to get in touch with me within 2 to 4 working days, they didn’t. I used the online chat for someone to get in touch with me, they didn’t. And I am still trying to get into contact with someone nearly 3 weeks on… looks like I’m stuck with the prints and desenio have lost a customer!

Received my order a few days late but that was due to the courier not being able to follow instructions.
I didn’t receive 2 of the posters that I ordered but did receive a poster that I didn’t order. Major hassle, still going to get things rectified. They are slow to respond and most emails are ‘undeliverable- due to the recipients inbox being full’. They need some form of QA process to check that orders being despatched are correct. Disappointed with colour in big poster… looks faded and like printer was running out of ink.

Ordered 2 prints and they never arrived. Tracking information says they’re still in the Czech Republic?

Upon receiving our eagerly awaited order of six posters from Desenio, my initial excitement quickly turned to disappointment. As I unrolled each poster with anticipation, I couldn't help but notice that the colors were far from the vibrant hues depicted on the website.

The printing quality left much to be desired; the colors appeared pale and faded, as if the ink had run out during the printing process. While I hesitate to label them as terrible, they certainly fell short of the high expectations set by the images showcased on Desenio's website.

I had anticipated posters that would exude quality, with colors that popped and captivated the eye. Instead, what I received resembled something akin to hastily printed images downloaded from the internet.

Despite the swift delivery to Perth, WA, Australia, I am left disillusioned and hesitant to order from Desenio again. While their website boasts beautiful wall inspiration and stunning images, the discrepancy between expectation and reality regarding printing quality has left me reluctant to risk further disappointment.

We ordered over £700.00 of prints and frames, the carrier has so far delivered 1 x damaged frame and 1 x piece of art, after constantly chasing Evri the carrier informed us they wouldn't be delivering anything else as it had been damaged in transit, we contacted Desenio, you can never get through on the phone number they provide, and to date we have only received an email telling us that query's are taking longer to deal with, we placed the order on the 26th January, and think your customer service is disgraceful, we will not be placing any further orders with you.

As a first-time user my experience was quite satisfying. I liked how I can create mock designs and see how my compilation will look. Print and frame quality is nice. Recommend.

Rask levering og god kvalitet.

I recently ordered 2 prints as a present with frames. I have received the prints but there are no frames, despite being charged for them. The invoice included doesn't show the frames but they are on my email confirmation and the money had been taken for them. No way of getting hold of anyone as the phone line not working!

I took a risk and I instantly regret it. AVOID AVOID AVOID!

Bra kvalitet all over, bra bilder, plakater, papirkvalitet, rask levering og lave priser

UPDATE：I've experienced delayed delivery, partially fulfilled order, and broken frames with this website. On the positive note is that their customer service is fairly responsive and issued replacement and refund quickly.