Excellent product base and strong customer care officers. I met Allen a customer care officer. Very carefully and a great supervisor of my products. I am very happy to purchase the products at minimu... See more
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Hi, Desertcart is not about us, it’s about you. Desertcart strives to provide you the best online shopping experience in the MENA Region. We bring you the largest variety of products from around the world insured and at affordable prices. We hope you enjoy using our site, and thank you for preferring Desertcart.
Contact info
Garhoud, Dubai, U.A.E.
- +9714 524 5555
- support@desertcart.ae
- www.desertcart.ae
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 1 week
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Jorgie is very helpful for me
Jorgie is very helpful for me. Thank you Jorgie
Great experience with Desertcart
Great experience with Desertcart! I’ve been able to order my favorite protein bars from the US with ease. When I received a damaged shipment, Nava from Customer Experience was very helpful and professional in resolving the issue. Thank you for the great support!
Fast and up to date service.
Fast and up to date service.
People were professional and kept me informed. Product was as described.
Excellent product base and strong…
Excellent product base and strong customer care officers. I met Allen a customer care officer. Very carefully and a great supervisor of my products. I am very happy to purchase the products at minimum price and receive delivery before promised time. Thank you Desertcart.
Best service.
Best service.
And good customer support and a special thanks to Ms Monika for helping out.
Great customer service!
Great customer service!
Denmark was excellent to deal with, thanks again
Fast and efficient service
Fast and efficient service. Thanks to Denmark’s assistance.
I got all the help I need
Desertcart
Desertcart, which is owned by Indian entrepreneur Rahul Swaminathan, has designed its website in a way that appears to exploit customers through a cheeky, hidden policy that most users are unlikely to notice.
I ordered something from them, and after the order was placed, they charged my card and updated my subscription status.
They have allegedly scammed so many people. It's absolutely ridiculous.
Great and fast efficient communication…
Great and fast efficient communication with thorough understanding of the product i needed help with. She deserves a raise.
Allen in a great guy
Supportive
I was communcated Jorgie she was Supportive.
And she respond to all my questions
A Positive Experience After an Initial Glitch
I initially faced an issue after placing my order (Order #35310493-1783857352) on 12 July 2026. I made the payment of ₹1,181 through Razorpay, but when I checked my account, the order did not appear under "My Orders," which was quite concerning.
However, I would like to appreciate the excellent customer support I received. Although the delivery was slightly delayed, the product arrived exactly as promised and was packed exceptionally well.
A special thanks to Eleena, who took the initiative to call me personally, kept me informed throughout the process, and ensured that I received my order as committed.
Received a broken item
Received a broken item, they processed a refund straight away. Quick service!
Stephanie was great in helping out with…
Stephanie was great in helping out with my Query and answered all my questions.
Worst online shopping site ever!!
No ethics. No accountability. Desertcart you can scam people once or twice and buy positive reviews but the truth will eventually come to surface one day.
Also, worst customer service team headed by Ina, Diego, Syed and Jay.
Shame on all of you for cheating people and going home and sleeping peacefully.
You can find any stuffs that is unavailable in India
I didn’t expect to find foreign stuffs in India but when I search for a specific sandal that my mom wanted ,the desert cart website showed up the sandal and I searched in google about the website and it turned out to be a trusted company and website so I ordered the sandal and it arrived at my doorstep without any trouble and it was done professionally . Everything is good about this website so far
Kudos to the Desertcart Customer Support
Shruti was incredibly helpful in tracking down my order which had been sent back as I was not available for delivery. She was on top the issue as soon as I reached out to the desertcart customer support and helped with getting my order delivered. 10/10 support work. Thanks Shruti.
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