The process is painless enough, but my login details failed so I had to do the guest thing. I set up Design my night account stuff last year and it clearly wasn't sticky with your organisation.
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Review summary
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We all had a super day , but there were some in the party that could not attend at the last minute , so there were extra meals left over , but before we could ask for doggy bags , the food was take... See more
Company replied
We didn't really think the organization was great. But you could see how much effort the team put in. The location is simply beautiful for an evening like this. We made the best of it. Thanks anyway f... See more
Company replied
Company details
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About DesignMyNight
Written by the company
DesignMyNight is the UK's best hospitality discovery website helping millions of people a year find great things to do. Find and book the UK's best bars, restaurants, pubs and experiences in London, Manchester and beyond, from brunches, immersive nights out and bottomless events, to romantic dining, luxury restaurants and quirky cocktail bars.
DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.
For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE
DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.
For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE
Contact info
London, United Kingdom
- support@designmynight.com
- www.designmynight.com
4.1
Great
10K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Password got printed out on my tickets!
Dumbest thing they printed out passwords on the tickets! Aren’t they supposed to be hidden and protected!
6 December 2025
Reply from DesignMyNight
Hi there, Thank you for your review. We will be sure to pass it on to the relevant team to investigate.
Troublefree
1 April 2026
Reply from DesignMyNight
Hi Peter, thank you for your review. We’re pleased your experience was hassle-free. We can’t wait to help you discover your next event on DesignMyNight.
Such a lovely experience.
I purchased a voucher for my daughter for Christmas, and booked for Easter Sunday. We had the best time. The atmosphere is relaxed,but fun. The ladies there really knew their stuff too, were super helpful and made sure everything ran smoothly. Me and my daughter giggled our way through it and had a blast. (I personally am a rubbish baker,but the step by step guide meant it was so easy and our cake came out perfect) the decorating is definitely where we laughed the most, it was so much fun.(messy but fun) It was a lovely experience for me and my teen daughter. We both said how much a nice afternoon we’d spent together.Would absolutely recommend to anyone thinking of giving it a go.
5 April 2026
Reply from DesignMyNight
Hi there, thank you for your review. We’re delighted your experience was enjoyable. We hope your next booking brings even more excitement and fun on DesignMyNight.
Reply from DesignMyNight
Hi there, thank you for your review! We are super delighted to hear you received a satisfised experience on our site and we hope to see you soon!
Staff were very attentive
2 April 2026
Reply from DesignMyNight
Hi there, thank you for sharing your experience. It’s great to hear the event went well, we look forward to what you get up to next.
Reply from DesignMyNight
Hi there, we appreciate your review and time you took to share your positive feedback on our site.
Stunning views🤩
3 April 2026
Reply from DesignMyNight
Hi there, thanks so much for your review. We’re really happy to hear your experience went well. We can’t wait to help you find more memorable moments on DesignMyNight.
We had a great time
We had a great time, thoroughly enjoyed it and would certainly recommend
4 April 2026
Reply from DesignMyNight
Hi Jane, thanks so much for your review. We’re pleased to hear your event was a success. We look forward to your future experience with DesignMyNight.
Easy and amazing events
4 July 2025
Reply from DesignMyNight
Hi there, thank you for your review! We are super delighted to hear you received a satisfised experience on our site and we hope to see you soon!
Reply from DesignMyNight
Hi Malia, thanks so much for your review. We’re pleased to hear your event was a success. We look forward to your future experience with DesignMyNight.
Great dance night; 70s/80s.
Great dance night! Nostalgia for the old hits in full force. Good segues from the DJ. Maybe a little heavy on the 80s hits rather than 70s disco but we didn't get there at the start & have to leave at midnight for the last train, so we probably missed some gems. Good sound - slightly too loud but I don't mind wearing earplugs. Excellent venue, good public transport right by. Not overly crowded inside with about enough seats around the hall. Great to have the performers among us. Bars with lovely staff, & a good range of non-alcoholic drinks. Good loo provision.
28 March 2026
Reply from DesignMyNight
Hi Rosamund, what an incredible review! We are thrilled to hear you enjoyed your event. I hope you find an even better event to do on our site soon.
Reply from DesignMyNight
Hi Helen, thanks so much for your review. We’re pleased to hear your event was a success. We look forward to your future experience with DesignMyNight.
Reply from DesignMyNight
Hi Lucette, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.
Easy to navigate through the website
Easy to navigate through the website, simple to use and payment process.
1 April 2026
Reply from DesignMyNight
Hi Scott, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.
Absolute rip off
Absolute rip off. Do not engage with this company. Under 4s only really but even then you basically pay £16 for an ice cream which was the 'prize' for an Easter egg hunt. Daylight robbery
3 April 2026
Reply from DesignMyNight
Hi there, thank you for your review. We’re so sorry to hear about your experience.
As we hope you know, DesignMyNight is a self-service ticket and booking platform that event organisers and venues use to manage their ticket sales and bookings. We are not involved in the running of events or venues.
Please feel free to send us an email at support@designmynight.com so that we can pass your feedback on to the correct company.
Reply from DesignMyNight
Hi there, thank you for your review and we’re so sorry to hear this.
Could you kindly pop us an email if you are still experiencing any issues?
Reply from DesignMyNight
Hi Joe, thanks so much for your review. We’re really happy to hear your experience went well. We can’t wait to help you find more memorable moments on DesignMyNight.
Barrington classics
To access the Barrington classics on the green I needed to phone to get a link.
2 April 2026
Reply from DesignMyNight
Hi Stephen, Thank you for your review. We will be sure to pass it on to the relevant team.
Very simple to use and a great service
2 April 2026
Reply from DesignMyNight
Hi Julie, we appreciate your review and time you took to share your positive feedback on our site.
Reply from DesignMyNight
Hi Tony, we appreciate your review and time you took to share your positive feedback on our site.
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