The process is painless enough, but my login details failed so I had to do the guest thing. I set up Design my night account stuff last year and it clearly wasn't sticky with your organisation.
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Review summary
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We all had a super day , but there were some in the party that could not attend at the last minute , so there were extra meals left over , but before we could ask for doggy bags , the food was take... See more
Company replied
We didn't really think the organization was great. But you could see how much effort the team put in. The location is simply beautiful for an evening like this. We made the best of it. Thanks anyway f... See more
Company replied
Company details
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About DesignMyNight
Written by the company
DesignMyNight is the UK's best hospitality discovery website helping millions of people a year find great things to do. Find and book the UK's best bars, restaurants, pubs and experiences in London, Manchester and beyond, from brunches, immersive nights out and bottomless events, to romantic dining, luxury restaurants and quirky cocktail bars.
DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.
For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE
DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.
For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE
Contact info
London, United Kingdom
- support@designmynight.com
- www.designmynight.com
4.1
Great
10K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy website to use.
5 April 2026
Reply from DesignMyNight
Hi Sarah, we appreciate your review and time you took to share your positive feedback on our site.
Reply from DesignMyNight
Hi there, we appreciate your review and time you took to share your positive feedback on our site.
What an amazing night
What an amazing night. Great show and such fantastic performers. Love the venue, the people and would definitely go again!
1 April 2026
Reply from DesignMyNight
Hi Mark, thank you for your review. It’s wonderful to hear your event went so well. We love seeing our events bring people together and we hope your next booking is just as enjoyable.
Perfect, except
Everything went well, except, the link to add to my Apple wallet does not work. I had no problems otherwise 👍
1 April 2026
Reply from DesignMyNight
Hi Robert, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.
Reply from DesignMyNight
Hi Christine, this feedback really means a lot. Our team always strive to provide a great and quick service to our customers. We will be sure to forward this to our team.
Everything was absolutely brilliant …
Everything was absolutely brilliant great price, lovely venue, lovely staff the booking process is so easy... a really enjoyable experience in every way, thankyou so much x
4 April 2026
Reply from DesignMyNight
Hi Beverley, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.
Easy to use on my laptop but would work…
Easy to use on my laptop but would work on my smartphone
4 April 2026
Reply from DesignMyNight
Hi Nick! Thank you for your review! It’s great to hear the booking process worked well for you. We know how important it is for things to be quick, clear, and stress-free, so we’re glad your experience was smooth.
Great place!!
Great staff and a great place!! Curling was brilliant and loved the deck shuffleboard as well! Great drinks and some Kenya in between!! Perfect!!
3 April 2026
Reply from DesignMyNight
Hi Colin, thanks so much for your review. We’re really happy to hear your experience went well. We can’t wait to help you find more memorable moments on DesignMyNight.
Quick and Easy Booking
Booking my ticket was quick and easy. Adding the ticket to Google Wallet was also quick and simple to do.
4 April 2026
Reply from DesignMyNight
Hi David, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.
Reply from DesignMyNight
Hi there! Thank you for your review! It’s great to hear the booking process worked well for you. We know how important it is for things to be quick, clear, and stress-free, so we’re glad your experience was smooth.
Hidden booking fee
Hidden booking fee. Your brunch actually costs £50 per person. And I have had to input everyone details so what admin are you actually doing?
3 April 2026
Reply from DesignMyNight
Hi James, thank you for your review.
For insight, booking/admin fees are in place to cover the technology infrastructure, staffing, and costs required to facilitate website sales.
This keeps the price even per guest regardless of how many purchases are made.
We always give event organisers the option to absorb the whole cost or a partial sharing of this cost. Therefore, if they are showing up for a specific event, this means that the event organiser has chosen not to cover the cost on your behalf.
Reply from DesignMyNight
Hi Lisa! Thank you for your review! It’s great to hear the booking process worked well for you. We know how important it is for things to be quick, clear, and stress-free, so we’re glad your experience was smooth.
Easy website to get round
3 April 2026
Reply from DesignMyNight
Hi there, thank you for your review! We’re pleased your experience was hassle-free. We can’t wait to help you discover your next event on DesignMyNight.
Reply from DesignMyNight
Hi Ita, thank you for your review and we’re so sorry to hear this.
Could you kindly pop us an email if you are still experiencing this issue?
Reply from DesignMyNight
Hi Cindy! Thanks for your review. We’re glad you found our website easy to use and your booking straightforward. We hope your next visit is just as simple.
Simple, Easy & Straightforward
My experience with Design My Night has been very straightforward and hassle-free. The platform is easy to use, clear, and efficient when it comes to finding and booking events. Everything works smoothly, making the whole process quick and stress-free. Highly recommend for anyone looking for a simple and reliable way to plan a night out!
10 October 2025
Reply from DesignMyNight
Hi Johane, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.
Reply from DesignMyNight
Hi Audrey, we appreciate your review and time you took to share your positive feedback on our site.
Add to Apple wallet doesn’t work which…
Add to Apple wallet doesn’t work which is annoying
2 April 2026
Reply from DesignMyNight
Hi Eilidh, Thank you for your review. We will be sure to pass it on to the relevant team.
Very bad application for apple mobile…
Very bad application for apple mobile to book/register
2 April 2026
Reply from DesignMyNight
Hi Angelika, Thank you for your review. We will be sure to pass it on to the relevant team.
Good customer service
Very friendly lady, happy to answer questions- pain free booking with her
1 April 2026
Reply from DesignMyNight
Hi Celine, thank you so much for your review. We really appreciate it and love that you enjoy using our website.
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