Destination2 Reviews 

Nadine was excellent throughout the call and arrange our holiday with ease. I would definitely recommend her and Destination2.

Nadine was just amazing and patient when helping us to book our holiday. She took time to understand our family's exact needs for the right holiday. Have booked with many travel companies in the past but will definitely return to Destination2 next time after this experience. Thank you Nadine!!

Excellent customer service from Joseph, replied immediately to all requests and was very helpful in providing the best possible deal for our holiday.

Excellent experience when booking my flight first class professional friendly service would not hesitate to use when booking any future travel plans

Excellent. Amazing price for an identical holiday, phones answered quickly, questions resolved smoothly and easily, and booking made effortlessly. Most importantly we got the hotel confirmation number immediately which is always welcomed.

At first the booking was going great, good choice of destinations and hotels, all cheaper than most other operators. The problem starts when there is a problem, you manage to get through to an operator who are the most unhelpful people and fob you off at the first instance.
As a family, we have a holiday booked for the end of July. Our problem is the hotel we chose in Abu Dhabi is operating on limited service after the conflict, most of the staff have left, and so we have asked for another hotel. According to Trading Standards we are entitled to a free upgrade to another hotel or a full refund. After several calls and emails, the matter still needs resolving. Destination2 have showed total lack of respect both when trying to call or leaving emails.
We as a family, would prefer to be moved to a hotel with full open amenities, but our now looking at other options.
Really bad experience.
After 1 week we get a reply which doesn't solve the problem, get offered to move hotel for another £1200, which trading standards say should be free.
Try and call and get through to the most unhelpful people who couldn't care less.

Excellent service
Very competitive compared to booking direct
Sohit Lakhanpal was extremely helpful

Nadine was excellent in helping sort out our holiday. No issues whatsoever with a lovely friendly approach and manner

We had not booked destination 2 in awhile but found a good price online. Called up and spoke to Stephanie who was very helpful. We knew what we wanted but was nice to speak to someone to helped get booked. Can now stay in touch with Stephanie if any issues. Great service.

Yet again another seamless and stress free booking with Nadine to the Maldives. Nadine knows our preferences and personalised our trip perfectly. Her knowledge of resorts makes choosing a hotel so much easier . Thank you Nadine again for your professional and personal service.

The whole booking process was excellent. Chris was very knowledgeable and helpful and offered many useful tips. It looks like being an amazing trip and we are very much looking forward to it.

I suffered a visa denial for a holiday changing in America and contacted Destination2 immediately early in the week. Despite multiple urgent emails, their customer service completely ghosted me until right before closing on Friday, simply stating they "could not refund a thing." The fact that you cannot get to speak to a live agent in an emergency is despicable. Unwilling to accept this, I contacted my hotel directly. The hotel confirmed that Destination2 had not even handed over or processed the funds for my room yet. When I called out Destination2 with this direct proof, their story instantly changed. Suddenly, they admitted I could have a credit back for the hotel portion.It is deeply concerning that a travel company would attempt to retain my money for an unpaid hotel booking until forced to admit otherwise by the customer's own investigation. On ringing the airline they also said a trip credit could be issued to use within a year however destination2 would have to request this yet they failed to respond to this also upon questioning them. Check everything they tell you—they will pocket your money if you don't do the legwork yourself. As part of package travel regulations 2018 they should have allowed me to switch the persons name on the ticket who was unable to travel yet they wouldn’t. As well as this, ignoring anything I asked them about alternative flights not going through America. Never use this company.
Update on 20/07/26 in response to destination2 reply.
The company's reply is misleading. They are claiming I received credit back from the hotel, which is entirely false. I did not accept or receive a credit voucher because I explicitly requested a cash refund.As of today, I still do not have my money back. Attempting to make it look like the hotel issue is resolved when I am still out of pocket is completely unacceptable. For the flights I explained I had checked with the airlines and their rules with my particular ticket and it wasn’t too late to change upto a day before. Trying to contact yourselves over the phone was the main issue. Not being able to speak to a live human in an emergency is just appalling.

Nadine was amazing and so helpful. Has made my experience very straightforward and stress free. Thank you so much, will definitely be recommending and using Nadine again

Nadine made our booking process seamless she had to to and fro a number of times to match what we were looking for but she persevered with our deliberating …we have booked a number of times with destination2 but can honestly say Nadine has been by far the most efficient and friendly member of staff so far so thank you

Would like. To Thank Tracy Jagger from destination 2 for sorting out an amazing holiday to the Maldives she has gone up and beyond for us,
It will be our honeymoon holiday of a life time, and Tracy couldn't do enough for us.

I will be leaving another review when we get back, can't wait to go.
Thank you so so much Tracy jagger.

Quick, efficient and helpful with my enquiry. Patient and thorough

Very friendly & extremely knowledgeable . Also very competitive compared to other agents & lines/ Definitely will be choosing them again

I had previously booked a holiday through
Destinations 2 and it was amazing. Everything
went very well . They arranged our trip so it
all worked seamlessly. Nothing was too much
trouble. So it just seemed the sensible thing
to do.
I rang the person I had previously worked with
and he and other colleagues emailed me
various resorts and helped me make my
decision. Nothing was too much trouble.
I should add very tech savvy and they were
patient and helpful. Thank you all

Excellent as always

Simone did a great job with my booking amendment