Great team at the Ashford store. Priya was very helpful and guided me through the options available. All details were then checked by her colleague, Freddie, which was efficient and reassuring.
Company replied
Location
Switch location1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
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See what reviewers are saying
We had a very successful visit, We were able to look around the store at our leisure without being harassed. Once we were ready Mike was straight there to place our order. He was incredibly friendly a... See more
Company replied
Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... See more
Company replied
We met Brad at your Ashford store today. He was very friendly, he offered us coffee (which we didn’t accept) and he was very attentive and helpful today. He understood that we needed time to have a lo... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 246 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, United Kingdom
- 0123 350 3089
4.9
Excellent
5k reviews
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Really enjoyed our experience today
Really enjoyed our experience today, James was very helpful explaining all details regarding the two sofas I was interested in, he asked me if I was interested in the small sofa or the larger one which I really didn’t realise there were, everything was very professional. I would recommend this company. Very friendly.
My daughter and I did have a chuckle regarding our tea and coffee which he totally forgot about but we didn’t mind as he was such a lovely person
2 June 2026
Reply from DFS Furniture - Ashford
Hello Lesley,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with James.
Kind regards,
Lia
DFS Customer Support
Had a great experience today in the…
Had a great experience today in the Ashford store , Charlie helped me , he was so knowledgeable and friendly 10/10 from me
1 June 2026
Reply from DFS Furniture - Ashford
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Lovely sales man but lots of “samey same”
It’s uncomfortable when a sales person immediately comes over to you when browsing and starts the “sales chat”
Disappointed with the lack of range available. Lots of “the same”
We have been DFs customers for many years but there needs to be more choice
24 May 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you for sharing your review with us. Our sales team will offer assistance upon your arrival however will come back later when you have had the chance to browse the store. Due to limited space we are unable to display all of our products, however the full range can be viewed online.
Kind regards
Holly M
DFS Customer Support
Sofa
Lovely polite staff, very knowledgable of products. Understood exactly what we were trying to schieve. Great customer service
31 May 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
My salesman was brilliant
My salesman was brilliant: so knowledgeable about his stock, as well as keen to help. His suggestions were very helpful.
30 May 2026
Reply from DFS Furniture - Ashford
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Customer support and service were great.
30 May 2026
Reply from DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience buying a…
We had a great experience buying a sofa, first time with DFS for us.
All staff were very friendly in a good way ( not pushy)?
We would like to personally thank Freddy from the Ashford Branch who looked after us regarding the purchase of our sofa, who was friendly and professional and explained everything clearly.
29 May 2026
Reply from DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Freddy met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Brilliant service
Brilliant service, made sure we understood every aspect of what we were buying before making the purchase.
10/10
29 May 2026
Reply from DFS Furniture - Ashford
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Ashford
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Ashford
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Ashford
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
I had a great experience with both of…
I had a great experience with both of the team from the word go. The team was also excellent when my sofa was about to be delivered on the wrong day and they were able to help me . So many thanks to Freddy ,he is very helpful and welcoming.
20 May 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Ashford
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Fred from dfs in Ashford Kent was…
Fred from dfs in Ashford Kent was absolutely brilliant with our purchase of our new sofas and sideboard units that we need.
23 May 2026
Reply from DFS Furniture - Ashford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Ashford
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Nice and unpressurised sale
22 May 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Ashford
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Ashford
Good afternoon Jason,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Good quality and look nice …
Good quality and look nice and beautiful and design is very good and very good service for costumer
11 May 2026
Reply from DFS Furniture - Ashford
Good afternoon Manab,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
no pressure from staff
no pressure from staff, was able to browse in peace until we were ready to approach a staff member
17 May 2026
Reply from DFS Furniture - Ashford
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
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