DFS Furniture - Barnstaple Reviews 

We were left to browse for a while and then we were approached by the sales person Tim. Tim was very informative and had great customer service skills. He gave us advice on how to keep the furniture in the best condition and about the care package.
Excellent service.

Fast amd efficient freindly service

Jamie from DFS Barnstaple was so helpful and knowledgeable! He explained everything I needed to know and gave a professional and friendly service! Fully recommend!

Went in several times before deciding, staff very helpful and answering all our questions and querys.

Quick and easy with good customer service.

The team (Jim and Tim) were really helpful guiding me to best choice based on my requirements. Very patient and informative

Really good customer experience and assistance ready when needed very friendly smiley staff

Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking. Then we spoke to Sales Advisor we were certainly not pressured, but he was very informative and gave his several options etc. We finally decided to go ahead and purchase a new sofa. Whole process from start to finish was exceptional. Would recommend DFS to anyone.

Very friendly sales people, great products

The staff were very friendly and knowledge made the buyimg experience very easy and professional.

Jamie was so helpful and very personable we enjoyed our visit to the store, thank you. The Barnstaple store was well set out, had a lot of stock on display and was clean.
01/07/2026

Very helpful lots of information & choices have purchased a3 seater settee’s

I went into my local store, wandered around and looked at different furniture, a really genuine person chatted with me and wanted to know if I had any ideas and then helped me work through them which gave me more clarity and made my experience in there really positive not overwhelming.... I chose minimal pieces and didn't feel pressured or encouraged to buy more than I wanted .. Beautiful Furniture , just waiting for delivery which for me was 5 wks from ordering..
I did think the delivery is too much.

Great friendly team and good choice of furniture

Undivided advice and attention. Appreciated. Left to browse but immediate attention upon decision with advice and guidance

Staff were helpful fully explained everything. Double checked paperwork good experience

We found buying new sofas in DFS a very good experience. On our first visit the assistant was very helpful and gave us plenty of information. We were very impressed with range of sofas available and the very competitive prices. We narrowed our choices down to 2 styles and went into the store to order. Louise was very friendly and helpful and helped us choose the right sizes and colour. We couldn’t be happier and felt we made the right decision to go to DFS.

HAPPY PERSON !!! Not sure why I’m
An unhappy person according to the heading.

The helpfulness of the shop lady. Although it took bit longer because of lap top issues she kept me informed. Very friendly and personal. Excellent customer service

Everybody at the shop was friendly and very helpful. Louise who dealt with us was friendly, helpful, patient and knowledgeable. She was easy to talk to, put us under no pressure at all and left us to sit as long as we felt necessary to get a feel for the comfort and controls of the sofa we were interested in. All in all a first class buying experience and a shop we would highly recommend. Thanks from us to all at DFS Barnstaple.