We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... See more
Company replied
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The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... See more
Company replied
Exceptional staff, very friendly and knowledgeable. Kelly was excellent in that she spent a lot of time during my multiple visits by going through all the details of the products, the measurements and... See more
Company replied
My experience buying from DFS was great from start to finish. The staff were friendly, welcoming, and never pushy. They took the time to answer all my questions and helped me find the right sofa for m... See more
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Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #11 of 244 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Claps Gate Lane, E6 6LH, London, United Kingdom
- 0333 999 9789
4.8
Excellent
4k reviews
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Kelly was very good excellent she gave…
Kelly was very good excellent she gave us a good service thank u kelly
22 May 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
I had a very helpful assistant
I had a very helpful assistant. He helped me with the purchased of my furniture's. His customer service was excellent.
22 May 2026
Reply from DFS Furniture - Beckton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Dfs itself has always provided quality…
Dfs itself has always provided quality products and very much pleased with. However One of the worst experience of life dealing with Beckton London branch manager. Very unprofessional, wrong approach, lacking quality towards a resolution, core ingredient missing a manager must have. Very much disappointed with the manager attitude. Definitely genuine customers will agree.
20 May 2026
Reply from DFS Furniture - Beckton
Good Afternoon,
Thank you for getting back in touch to leave your most recent review, we are very sorry if you feel the customer service received has not been satisfactory.
I do want to assure you that this feedback will be passed on and addressed internally.
If you would like to discuss another order or have any further queries that have not been discussed already please let us know on 0333 9999 777.
Kind Regards,
Jordan
DFS Central Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
The lady who attended to be made me so…
The lady who attended to be made me so comfortable. I think her name was kash. She shared her relatable experience and we even dived into other topics and she was so polite and friendly
19 May 2026
Reply from DFS Furniture - Beckton
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kash.
Kind Regards,
Jordan
DFS Customer Support
I received an excellent service …
I received an excellent service tried out different sofas and finally found the one I was looking for. I had lots of help and was explained everything clearly amazing thanks very much.
18 May 2026
Reply from DFS Furniture - Beckton
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The sales man was very good - excellent
From inception we had a very warm sales reps - who is very helpful and through out our stays . We have even decided to visit again to purchase our dinning Table once the furniture is delivered
16 May 2026
Reply from DFS Furniture - Beckton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Great customer service by Mustak
17 May 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service, was really helpful and honestly couldnt fault the service we recieved from mustak who really helped a lot and spent a long time with us and answered all questions. Really happy with the service he gave and was really nice, welcoming and friendly
17 May 2026
Reply from DFS Furniture - Beckton
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Customer service and staff was very…
Customer service and staff was very friendly and efficient.
17 May 2026
Reply from DFS Furniture - Beckton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Beckton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely environment
Lovely environment, all staff was help and jolly. Mr. Kumar gave good service very friendly.
10 May 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
CHILL ZONE
Was greeted when we walked in. The young man was very polite and very professional listen when I asked him questions. Was convenient in what he was explaining to me about the settee I chose considering he hadn’t being there long I was impressed. I’m not easily impressed well done to the young man Saqib would highly recommend him
16 May 2026
Reply from DFS Furniture - Beckton
Good morning,
We're really grateful you shared this amazing 5* review. We are glad to hear that Saqib helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
The sales advisor made the whole…
The sales advisor made the whole experience great from the beginning. He thought of absolutely everything and was so helpful. Extremely nice guy who is very good at his job and the reason we purchased today
16 May 2026
Reply from DFS Furniture - Beckton
Good morning CJ,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Sales assistant was very informative…
Sales assistant was very informative and cooperative
16 May 2026
Reply from DFS Furniture - Beckton
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Salman who served us was great
Salman who served us was great. New all the information and could not of been more helpful. Made our purchase easy
16 May 2026
Reply from DFS Furniture - Beckton
Good morning Daniel,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful good communication thank…
Very helpful good communication thank you so much for helping me and my mum .
14 May 2026
Reply from DFS Furniture - Beckton
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Friendly and experienced staff
Friendly and experienced staff. Store was clean and welcoming. We were treated courteously and professionally by explaining every detail throughout the process.
14 May 2026
Reply from DFS Furniture - Beckton
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
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