Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... See more
Company replied
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See what reviewers are saying
Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... See more
Company replied
Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... See more
Company replied
We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which... See more
Company replied
Company details
- #12 of 400 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 240 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
49 Boucher Road, BT12 6HR, Belfast, United Kingdom
- 0333 999 9803
4.9
Excellent
10k reviews
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Very pleasant experience
Couldn’t fault dfs or the help we received. We made our purchase with a man called Sean and he made the experience for us, as first time home owners a very pleasant one. Highly recommend!! the process was very simple and well explained.
18 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Robin was very helpful in explaining…
Robin was very helpful in explaining all options. Great customer service.
18 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Robin was very friendly and helpful…
Robin was very friendly and helpful definitely recommend.
18 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service from Sean
17 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Staff very knowledgeable and helpful
Staff very knowledgeable and helpful. Good range of products .
17 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Went in to purchase a recliner to match…
Went in to purchase a recliner to match a suite we bought instore two years ago. The salesman remembered us and what we had purchased and provided an excellent presentation of what we were looking and getting through a similar type on the shop floor and even provided a cup of coffee. Excellent
16 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very helpful and informative about the…
Very helpful and informative about the range of sofas. Excellent customer care 🤩
16 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Buying a new sofa…
Robin was so helpful and explained everything well to us, very polite and let us take our time
16 July 2026
Reply from DFS Furniture - Belfast
Hello Margaret,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Review Belfast DFS
The staff member Eva was lovely and really professional. She took us through everything thoroughly and was not a pushy sales person and pointed out a really good range of chairs, providing good advice.
8 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Smooth, friendly service
We weren't ambushed as often happens in stores, we had a chance to look around and then we were approached by a very friendly staff member, Michael. He made everything very clear and easy. I think he could have sold us a sofa even if we didn't already know which one we liked!
15 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Michael in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Easy to sort out order of sofa
Easy to sort out order of sofa, great help from staff member. Robin/Robert
14 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The staff are lovely
The staff are lovely, and very informative, the girl that saw to us was so nice and pleasant, this is r second purchase from this store. Can't wait now till it arrives.
15 July 2026
Reply from DFS Furniture - Belfast
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff are very friendly and helpful
Staff are very friendly and helpful. Plus such a great range of furniture
14 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Robin was great in store today
Robin was great in store today, very professional, helpful and informative.
14 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very Helpful Staff
Staff members were very helpful in getting us sorted and explaining the options available to us such as delivery, finance options, as well as options for sofa fabrics and feet.
14 July 2026
Reply from DFS Furniture - Belfast
Hello John,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Sean, 10/10 service!!
The staff member, Sean, was phenomenal! He was so hilariously funny, incredibly informative and thoroughly helpful. He made the whole process so simple and explained everything perfectly. Amazing customer service!!
14 July 2026
Reply from DFS Furniture - Belfast
Hello Caz,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello Sharon,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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