Kerri was fantastic from we stepped foot in the door. Kerri offered her assistance to us straight away and guided us through the process of ordering our sofa along with all the extras to go with it to... See more
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See what reviewers are saying
Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... See more
Company replied
Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... See more
Company replied
Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... See more
Company replied
Company details
- #12 of 400 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 240 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
49 Boucher Road, BT12 6HR, Belfast, United Kingdom
- 0333 999 9803
4.9
Excellent
10k reviews
Asks customers to review
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Review Belfast DFS
The staff member Eva was lovely and really professional. She took us through everything thoroughly and was not a pushy sales person and pointed out a really good range of chairs, providing good advice.
8 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Smooth, friendly service
We weren't ambushed as often happens in stores, we had a chance to look around and then we were approached by a very friendly staff member, Michael. He made everything very clear and easy. I think he could have sold us a sofa even if we didn't already know which one we liked!
15 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Michael in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Easy to sort out order of sofa
Easy to sort out order of sofa, great help from staff member. Robin/Robert
14 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The staff are lovely
The staff are lovely, and very informative, the girl that saw to us was so nice and pleasant, this is r second purchase from this store. Can't wait now till it arrives.
15 July 2026
Reply from DFS Furniture - Belfast
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff are very friendly and helpful
Staff are very friendly and helpful. Plus such a great range of furniture
14 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Robin was great in store today
Robin was great in store today, very professional, helpful and informative.
14 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very Helpful Staff
Staff members were very helpful in getting us sorted and explaining the options available to us such as delivery, finance options, as well as options for sofa fabrics and feet.
14 July 2026
Reply from DFS Furniture - Belfast
Hello John,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Sean, 10/10 service!!
The staff member, Sean, was phenomenal! He was so hilariously funny, incredibly informative and thoroughly helpful. He made the whole process so simple and explained everything perfectly. Amazing customer service!!
14 July 2026
Reply from DFS Furniture - Belfast
Hello Caz,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello Sharon,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Professional stuff 👌 Tomas was very…
Professional stuff 👌 Tomas was very helpful so as his supervisor, no stress no pushing as to buy pure kindness and knowledge
5 July 2026
Reply from DFS Furniture - Belfast
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Professional and helpful advice given…
Professional and helpful advice given by the sales assistant made the experience much less stressful
12 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful staff that are a pleasure…
Very helpful staff that are a pleasure to deal with.
12 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
David and Connor extremely helpful in…
David and Connor extremely helpful in my choosing of furniture and ordering of items.
10 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Robin was so helpful and explained…
Robin was so helpful and explained everything very clearly x
4 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Thomas was very helpful and friendly
Thomas was very helpful and friendly, he was very knowledgeable
9 July 2026
Reply from DFS Furniture - Belfast
Hello Richard,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The salesman I spoke with was very…
The salesman I spoke with was very helpful in answering my questions on what suited my needs and budget best,and was able to advise me about different qualities of leather and how each of them would wear. He was also well mannered and very pleasant.
9 July 2026
Reply from DFS Furniture - Belfast
Hello Joanne,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Very pleasant experience at Boucher Road…
Very pleasant experience at the Boucher Road store. Thomas showed us round and was very knowledgeable about each sofa. The one we ultimately picked, he went through the whole process and was informative and personable.
9 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
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