DFS Furniture - Birstall Reviews 

Polite service and excellently demonstrated the product. Brilliantly explained our options and financial options.

Very friendly and helpful, not overwhelming in anyway at all.
10/10 thank you Sunny

Not having the best experience with DFS the purchase went fine sofa arrived yesterday and it was unable to fit through the door so back it went .
Tried to ring to speak to someone at DFS was redirected to another number who refused to give me store number
Saying it could take up 72 hrs for someone to call me and I just have to wait .
Im presently with out any seating and no idea when I can reorder
Seems to me DFS are very accommodating when you purchase after wards not so much
Disappointed with this

Staff friendly and welcome, good customer service

Very easy and straightforward shopping experience. The customer service was second to none with the staff being very knowledgeable on the products they sell.

Lovely sofas 10/10 but not impressed with delivery drivers who thought it was acceptable to stand my sofas up then let them fall in the van they crashed down onto the van floor they I was watching all this unfold , I confronted the drivers which left me worrying about the damage to the frame , I contacted the delivery company but still yet to hear from them to be honest I don’t think I will

Recently ordered our Sofa for our first home - Nicola looked after us in store and was absolutely amazing. We were undecided between this one and one from another store and she didn’t pressure us at all as she knew it was a big purchase. In the end we fell in love Alani sofa. Nicola talked us through everything making sure we got the correct spec and colour. Would definitely recommend speaking with her. We can’t wait for the sofa to arrive! Thank you Nicola!

Quick and easy transaction.

We purchased 2x2 seater sofas.The sales person was very professional and answered all our questions. He gave us some good advise and didn't rush us with our purchase. Can't wait for our sofas to arrive. Thank you

No pressure selling allowed space without bugging us

Furniture displays look good. Helpful friendly staff.
Found exactly what we wanted and no sales pressure.
Nicola explained everything we wanted to know and as we had other shops to visit to compare suites she said she would telephone the next day to see if we had seen anything else or would like to place an order on the suite we were interested in which we were and ordered over the phone. Very pleasant and easy to order experience.

Great staff very helpful

Brilliant service from Daniel Baber. Very polite and explained everything to us. Cannot thank him enough.

Excellent service very helpful and polite.

My experience was really good, I was served by a lovely lady with a friendly smile and I felt really comfortable around her. She did her very best to help and support with my purchase order. She made things easy as she helped us choose the best product.

Great staff explained everything and friendly

Sonny that dealt with the sale was great , he introduced himself then left us to look round the store , then he came over when we had chosen a sofa . He was well mannered and polite as well as explaining everything we needed to know.

Friendly staff welcomed us when we entered the store .The staff member was extremely helpful and knowledgeable. He explained the options we had and different fabrics, protections and aftercare.
He also explained the different finance on offer and when applied for and accepted he explained what to do next.
Overall a pleasant experience and would like to thank him for his friendly manner and help.