We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... See more
Company replied
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We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... See more
Company replied
Took a trip to the Bradford Forster square store, picked two sofas & Paul sorted everything for us from start to finish. Nice & polite bloke & he leaves you to look around & to make choices for you... See more
Company replied
Fantastic help from Hafsah in the Bradford store yesterday. Friendly, full of good advice and knew details of all the sofas we looked at. Thank you so much - made for excellent sofa shopping. We'd d... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #11 of 246 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Valley Road, BD1 4AG, Bradford, United Kingdom
- 0333 999 9734
4.9
Excellent
3k reviews
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Excellent sales process
Excellent sales process, clear and informative. Delivery Excellent. Sales staff helpful and informative.
18 July 2026
Reply from DFS Furniture - Bradford
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very impressed with the good service I…
Very impressed with the good service I had today at dfs.
Very friendly gentleman who explained everything very clearly and was very helpful indeed. Thanks:)
25 July 2026
Reply from DFS Furniture - Bradford
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Friendly Customer Service
was kindly invited into the store and was asked by a few staff if i needed any refreshments. everyone was super friendly and kind and Aakash was extremely helpful, professional and kind - an amazing staff member who made a stressful situation very calm and easy.
25 July 2026
Reply from DFS Furniture - Bradford
Good Morning,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Bradford
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lovely helpful staff very pleased Bradford with…
Lovely helpful staff very pleased with their service
24 July 2026
Reply from DFS Furniture - Bradford
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We have purchased items from DFS…
We have purchased items from DFS previously, the last time was with the same member of the sales team. On this and the previous occasion, he was very professional and helpful. We are very pleased with our latest purchase
14 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
All in all very good from the moment we…
All in all very good from the moment we got there to the end sale
22 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
I went to get a sofa and ended up…
I went to get a sofa and ended up getting everything I needed for my new house with such good prices. Akash was such good help, talked me through everything and helped me come to my decision would definitely recommend asking for him when going there!!!
20 July 2026
Reply from DFS Furniture - Bradford
Hello Raheem,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Happy customer
Customer service very good very friendly helpful staff,good all round service
20 July 2026
Reply from DFS Furniture - Bradford
Hello Amanda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I had a great experience at DFS thanks…
I had a great experience at DFS thanks to the excellent customer service. The staff member Akash was friendly, knowledgeable, and took the time to help me find exactly what I was looking for without any pressure. They made the whole process easy and enjoyable. Thank you for the outstanding service!
14 July 2026
Reply from DFS Furniture - Bradford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Nice experience
Nice experience, went to look for the sofa set we already looked before a week ago but was not sure about the colour so today went to decide the colour and ended up buying it. All went okay. Xx
19 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Asked if we needed help then left us to…
Asked if we needed help then left us to do our thing,, staff very friendly and helpful.
I'm sure we'll be back
18 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service
Great service. Didn’t hound us all
The way through the shop as other do. Very knowledgeable and friendly .
18 July 2026
Reply from DFS Furniture - Bradford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Great service
Really quick and easy process ordering our sofa. Salesperson was very helpful but without being too pushy and making us feel uncomfortable
18 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Hassan from Bradford store served us…
Hassan from Bradford store served us and he helped us from the start to the final purchase .
He was very attentive and knowledgeable. He delivered great customer service and made our buying experience easy .
After our purchase of the sofas we discussed the foot stool with him ; and we did not hesitate in purchasing . He is a credit to the store .
Well done hassan thank you
17 July 2026
Reply from DFS Furniture - Bradford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Great service from Akash
We spoke to Akash who took our order. He explained everything clearly and talked us through al the options in great detail making the whole process simple and straightforward. I am a repeat customer and no doubt will go back to DFS again in the future.
15 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
Service was fab, the representative that helped us as particularly attentive & kind
8 July 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Welcoming and extremely helpful
Akash helped us through the whole experience, advising us on sizes and how we could utilise our space in the best way across several rooms.
14 July 2026
Reply from DFS Furniture - Bradford
Hello Sukhveer,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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