DFS Furniture - Brigg Reviews 

3,050
TrustScore 5 out of 5

4.9

Mill Close, Scawby Road, DN20 9JH Brigg, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... See more

Company replied

Rated 5 out of 5 stars

The store was very well presented, with a huge selection of furniture. The staff were welcoming and attentive but not pushy. But, they were there when needed. Dean was very knowledgeable and efficien... See more

Company replied

Rated 5 out of 5 stars

Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... See more

Company replied

Rated 5 out of 5 stars

Service was very good, the salesman who served us was very helpful and explained everything perfectly. We could not have wished for anyone better.

Company replied


Company details

  1. #12 of 400 best companies in Home Furniture Shop
  2. #2 of 55 best companies in Furniture Accessories
  3. #12 of 240 best companies in Homewares Shop
  4. #5 of 113 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom

  • 0333 999 9731

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(3,050)

95,112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ease of ordering and we'll explained…

Ease of ordering and well explained process

2 March 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good morning Catherine,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Salesman

Salesman was very good guided me through everything

3 March 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good morning Lilyan,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

DFS Brigg

We visited the store in Brigg, the layout was was easy to find what we were looking for. A member of staff approached us and was very knowledgeable without being pushy.

3 March 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Afternoon,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Big Dean was extremely helpful and not pushy at all. He was friendly, knowledgeable and answered all of my questions (I had lots of them). Great experience.

1 March 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

We were left alone to browse until we…

We were left alone to browse until we needed assistance. The salesman was very personable & knowledgeable and efficient.

1 March 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Friendly and helpful.

Friendly and helpful. Would recommend. Have used before and have come back for another sofa years later so that says it all.

1 March 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Great service through out ,nice and…

Great service through out ,nice and friendly,very knowledgeable great quality and product at good price

27 February 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service, no pushy sales pitch, Dean listened to what we wanted and advised, very helpful, cant wait for my new sofa to arrive.

26 February 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Great choice of furniture.

26 February 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Thank you for your review.

We’re pleased to hear you found our staff friendly and enjoyed our wide choice of furniture. Your feedback is greatly appreciated, and we hope you love your new pieces!

Kind regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Amazing service

Amazing service. Profesionalas staff

17 February 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good morning Valdas,

Lovely review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Sales person very helpful and explained everything I needed to know.

24 February 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good morning Geraldine,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Professional and friendly salesman helped us to buy the sofa of our dreams.

We were greeted by a friendly and knowledgeable salesman who answered all of our questions and guided us through the process of buying our sofa and chair. We are so glad we went to the shop instead of just buying it online as the salesman had us sit in the actual chairs and we realised then that the first choice we had in mind would not have been suitable for our comfort needs. We feel very happy that the sofa and chair we ended up buying definitely is the right choice and the protection plan gives us peace of mind because we are the kind of people that would spill a curry.

24 February 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Afternoon Sharon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Love my bed

Love my bed
Purchased the Wisteria bed in green
Unfortunately couldnt see it in the flesh as I live near to the Brigg store, assistant checked and found noone stocked it in store. Great to place a deposit, and delivery was within a week. Super sturdy bed, super king, with a curve.

17 January 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Helpful, 'non-pushy' and professional staff

Went to look for a new sofa and wasn't hassled by sales people, we was left to look around at our own pace which is always nice. When we decided on the sofa we wanted, the salesman was extremely helpful and answered any questions we had, and also showed us other layout variations of the sofa we liked, which is what helped us choose what is right for our room. Very professional service and very helpful staff when required. Would highly recommend visiting/ using the store.

23 February 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Thank you for your positive review. We're happy to hear that you appreciated the relaxed atmosphere while browsing and that our sales team was helpful when you needed assistance. We appreciate your recommendation and are glad we could help you find the perfect sofa for your room.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent choice of armchairs

Excellent choice of armchairs. Friendly and knowledgable assistant. Good value for money

15 February 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good morning,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Positive!

The lady who served me was very friendly and helpful, she clearly wanted to make sure i was happy with my order and went out of her way to assist me.

22 February 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

We appreciate you taking the time to share your experience. We are happy to hear that the service you received was friendly, helpful, and went above and beyond.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Helpful and friendly

No pushy salespeople following you around but were available as soon as you needed help. Very helpful explaining everything with ease.

21 February 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Salesman was very helpful and had lots…

Salesman was very helpful and had lots of good information to help us purchase our sofas.

13 February 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good morning Mr Asbury,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

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