First of all we were delighted to find a traditional wing back chair which we have been looking for without paying the earth, especially as we wanted to purchase 2 chairs. Mike came to our rescue a... See more
Company replied
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Great experience at DFS. We went in several times to decide on what sofa we wanted. Every member of staff were very helpful, answers questions and also gave us space to look. David helped us through t... See more
Company replied
we were left to have a look around when we required help the service was very good and very helpful All questions were answered and their knowledge of the furniture was spot on - excellent all round.... See more
Company replied
Michael was amazing 👏. So friendly helpful understanding patient, & not at all pushy. He was happy for my wheelchair dependant husband to try out the mechanism on the bed setee we wanted & showe... See more
Company replied
Company details
- #13 of 394 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 244 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Highwood Lane, Patchway, BS34 5TQ, Bristol, United Kingdom
- 0333 999 9775
4.9
Excellent
6k reviews
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CHAIR To HELP with recovery after Hospital Stay
I wanted a riser recliner as not long been discharged from hospital and this would help with my recovery
17 July 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Coming in store and seeing them for…
Coming in store and seeing them for myself. Talking it through with the staff who know what they're talking about, can't get that online. We were gonna go another sofa but trying it out in store changed our minds as we could try them out ourselves and went for one more us. Staff were very helpful
26 July 2026
Reply from DFS Furniture - Bristol
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We arrived and had a look around we saw…
We arrived and had a look around we saw 2sets of sofa's that we really liked. We were approached by a lovely gentleman called David who spoke to us about both of our choices the decision was really easy and David was great.
26 July 2026
Reply from DFS Furniture - Bristol
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that David met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful and explained everything…
Very helpful and explained everything very happy 😃
26 July 2026
Reply from DFS Furniture - Bristol
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Bristol
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
My experience with DFS Sofas was superb.
My experience with DFS Sofas was excellent from start to finish. Dool was incredibly helpful, informative, and patient throughout the whole process. She took the time to answer all of our questions and gave us the information we needed to make the right decision without ever making us feel rushed.
Her outstanding customer service made the experience enjoyable and stress-free. I would highly recommend both Dool and DFS Sofas to anyone looking for quality furniture and exceptional service. Thank you, Dool, for all your help!
23 July 2026
Unprompted review
Reply from DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Mike was brilliant!
Mike was brilliant!
Superbly helpful and really matched our needs.
Everyone needs a Mike to help with ordering yourself a sofa!
Thank you Mike
23 July 2026
Reply from DFS Furniture - Bristol
Hello Paul,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Deliverymen were exceptional
Chris and Bartoz were absolutely brilliant. Exceptionally efficient and respectful of my property and my brand new furniture. An absolute credit to the company. Thank you gentlemen.
21 July 2026
Unprompted review
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great Service
Tom the salesman in the Bristol store was extremely friendly, helpful and knowledgeable. He didn't push and gave us time to browse. Once we had made our choices he was helpful in showing us alternatives and making suggestions. So that in the end we were very pleased with our purchases
22 July 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Neil was very accommodating and…
Neil was very accommodating and helpful.He explained all the details and answered all my queries
22 July 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Good experience visiting DFS showroom…
Good experience visiting DFS showroom twice, both visits were relaxing & helpful, with no pressure to buy. Retail Sales Advisor gave helpful advice to my questions.
20 July 2026
Reply from DFS Furniture - Bristol
Hello Mary,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great staff and happy to help with any…
Great staff and happy to help with any questions you may have. Happy to spend time with you and find what you are looking for.
17 July 2026
Reply from DFS Furniture - Bristol
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very good experience at the cribbs…
Very good experience at the cribbs branch with Tom the salesman. Very professional, polite and informative
19 July 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great in store service
Your employee Tom was very good, he was knowledgeable and not pushy, patient with our very chatty children and made the experience a good one.
19 July 2026
Reply from DFS Furniture - Bristol
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Tom.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
No pressure and excellent service
No pressure, salesman’s extremely helpful and answered all questions and was very knowledgeable and set up the order with no fuss
19 July 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful young man explaining all…
Very helpful young man explaining all the details I needed
19 July 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service
We were left alone to wander around which is what we like, but when we wanted to know anything they were very knowledgeable. The other great thing was, we looked on the Sunday and the furniture was delivered in less than a week. Very impressed
12 July 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service throughout
John in Cribbs was very helpful. Ordered with a 11 week delivery period. Came 6 weeks early. Lots of texts and emails throughout keeping me updated. Delivery drivers very friendly and quick. Everything very professional.
12 June 2026
Reply from DFS Furniture - Bristol
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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