We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... See more
Company replied
Location
Switch locationCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
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See what reviewers are saying
Excellent customer service from Farzana at the Colne branch. She gave us advice, space and time to help our decision. The choices and quality were great!
Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.
Company replied
Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... See more
Company replied
Company details
- #14 of 397 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, United Kingdom
- 0333 999 9832
4.9
Excellent
2k reviews
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Totally great experience the staff were…
Totally great experience the staff were brilliant and had a good understanding off the products and after care for your new sette highly recommended.
18 July 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fantastic selection of sofas and excellent customer service!
Fantastic selection of sofas. Brilliant Sales Person Faz was a credit to the Colne store. She delivered excellent customer service and we left pleased with our purchase. Thanks x
15 July 2026
Reply from DFS Furniture - Colne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
I have purchased lounge furniture from…
I have purchased lounge furniture from DFS several times over the years. I have given (9) as I have not yet received my new furniture and my choice has electric reclining and charging point which I have not used before.
13 July 2026
Reply from DFS Furniture - Colne
Hello Loretta,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Great sofa
Great sofa, but the best part was the amazing customer service. The lovely lady who helped me was friendly, charming, and made the whole experience much more enjoyable. Excellent service!
12 July 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Taseem was a great help
Taseem was a great help, excellent customer service honest and trustworthy attitude. Sofa is very nice.
12 July 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very good staff
11 July 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Faz was efficient and more than helpful
11 July 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great staff no stress no pestering just…
Great staff no stress no pestering just polite and friendly environment
10 July 2026
Reply from DFS Furniture - Colne
Hello William,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Scarlett was very polite and…
Scarlett was very polite and informative of the product I purchased, shes an asset to your company
9 July 2026
Reply from DFS Furniture - Colne
Hello Michael,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Lovely armchair in good condition
Lovely armchair in good condition. Delivered as promised. Friendly and efficient.
29 June 2026
Reply from DFS Furniture - Colne
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Tehseen was very polite and…
Tehseen was very polite and knowledgeable about the sofa and chair I was interested in and explained the details of the ordering process well.
8 July 2026
Reply from DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great experience at DFS Colne
Lovely welcoming staff who were happy to let us browse and always there to help and advise. Great range of beds to try for size and comfort - and we made a purchase!
8 July 2026
Reply from DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
fabulous customer service
Tas was amazing fabulous customer service and really helpful, would 100% recommend
30 June 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Love this store
I was left alone to browse around, found the perfect sofa, and was very happy with the service I received, the whole experience was amazingly good from walking in to the store to leaving, feeling very happy with my purchase
6 July 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Colne
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
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