We had a great experience at DFS. Paula was very helpful and professional—she even brought a measuring tape to help us figure out if the footstool would fit, which made a big difference. The manager... See more
Company replied
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We have been there twice, and it is a real pleasure dealing with the Cork Mahon branch team. They are all so helpful and informative, and they answered all of our questions. Today was our second... See more
Company replied
Very impressed with the range of furniture available. Having been allowed to browse, we were offered assistance by Paula who was very helpful and knowledgeable and guided us through our purchase of... See more
Company replied
Paula was great to deal with from start to finish. She was friendly, helpful, and professional throughout the process of buying our sofa. She answered all our questions, gave good advice, and made eve... See more
Company replied
Company details
- #15 of 402 best companies in Home Furniture Shop
- #3 of 53 best companies in Furniture Accessories
- #12 of 229 best companies in Homewares Shop
- #7 of 117 best companies in Living room shop
- #7 of 90 best companies in Sofa store
- #3 of 24 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
City Gate Park, Mahon Point, T12 DH0F, Cork, Ireland
- (021) 435 9306
4.9
Excellent
3K reviews
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Highly disgraceful service
Highly disgraceful service. We paid 3.5k for the sofa and were told that the waiting time is max 8w. Its been 10w and still no delivery. Horrible service not even meeting basic requirements and decent conditions. Will be taking legal action against this deceiving company. Shame on you
9 May 2026
Unprompted review
Reply from DFS Furniture - Cork
Good Afternoon Joanna,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture and you're not happy with the service you have received. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 1.
Kind Regards,
Lorraine A
DFS Central Customer Support
We had a great experience at DFS
We had a great experience at DFS. Paula was very helpful and professional—she even brought a measuring tape to help us figure out if the footstool would fit, which made a big difference.
The manager also came over to check everything and thank us, which was a really nice touch. Overall, lovely service and a very positive experience.
4 May 2026
Reply from DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Cork
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great experience
We have been there twice, and it is a real pleasure dealing with the Cork Mahon branch team. They are all so helpful and informative, and they answered all of our questions. Today was our second visit, and because of how Joe welcomed and treated us as well as explaining everything patiently, we decided to place our order.
Joe is a true gentleman and made the entire process so easy. He explained everything clearly, making us feel confident in our purchase.
A big thank you to Joe and the Mahon team!
I 100% recommend DFS for sofas; the material and furniture quality are excellent compared to similar products on the market. They offer a wide variety of styles, fabrics, and colors."
3 May 2026
Reply from DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
A relaxed shopping expedition.
Very impressed with the range of furniture available. Having been allowed to browse, we were offered assistance by Paula who was very helpful and knowledgeable and guided us through our purchase of a Sofa and Recliner Chairs. Altogether a very pleasant experience.
2 May 2026
Reply from DFS Furniture - Cork
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Joe the manager was very kind to my…
Joe the manager was very kind to my kids and attentive
2 May 2026
Reply from DFS Furniture - Cork
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Cork
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Paula was so patient and talked me…
Paula was so patient and talked me through all my options so I felt like I made the exact choice I needed
1 May 2026
Reply from DFS Furniture - Cork
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Paula was very helpful
Paula was very helpful, no pressure, explained everything. I am very happy with the experience.
1 May 2026
Reply from DFS Furniture - Cork
Good afternoon Caroline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Cork
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Rob was top class
Rob was top class. His knowledge of products and very friendly demeanour made my experience a throughly enjoyable one. Highly recommend him and thanks again Rob!
30 April 2026
Reply from DFS Furniture - Cork
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Staff were very helpful
26 April 2026
Reply from DFS Furniture - Cork
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Robert the staff member was…
Robert the staff member was exceptional. Very informative and honest with his information on the purchase. Very friendly and non pushy.
25 April 2026
Reply from DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great Customer Service
28 April 2026
Reply from DFS Furniture - Cork
Good afternoon,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The two female staff are simply…
The two female staff are simply fantastic and so lovely
28 April 2026
Reply from DFS Furniture - Cork
Good morning Joanne,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very helpful staff member
26 April 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Explain every aspect of color
Explain every aspect of color
Rich knowledge in the about the product
Helped to finalize the sofa along with the cushions
Thanks to the Marry
26 April 2026
Reply from DFS Furniture - Cork
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very fast and friendly service.
25 April 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service from Paula…
Excellent customer service from Paula and Meave! They were friendly, professional, and explained everything clearly. They made the whole process easy and stress-free. Highly recommend!
24 April 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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