I had a fantastic experience with DFS Cork, thanks to Paula. She was extremely friendly, helpful and knowledgeable about the product we were interested in. She took the time to go through the orde... See more
Company replied
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We had a great experience at DFS thanks to Paula. She was friendly, knowledgeable, and helped us choose the perfect sofa without any pressure. She took the time to explain the different options and ma... See more
Company replied
Was giving as much time as needed to go over all options and even revisit and change to our desired choice of couch and armchair. Bari was our consultant in Mahon Point Cork. Exceptional customer se... See more
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From the moment I walked into the store, I felt genuinely listened to and valued. The agent took the time to understand exactly what I was looking for, answered all of my questions with patience, a... See more
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Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 239 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
City Gate Park, Mahon Point, T12 DH0F, Cork, Ireland
- (021) 435 9306
4.9
Excellent
3k reviews
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Very helpful staff
6 July 2026
Reply from DFS Furniture - Cork
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Was excellent dealing with Daisy
Was excellent dealing with Daisy. She explained everything perfectly and was a really nice person to deal with. thank you Daisy.
12 July 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Paula was very helpful and informative…
Paula was very helpful and informative in dealings with purchasing my sofas, had a great experience.
10 July 2026
Reply from DFS Furniture - Cork
Hello Anne-Marie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Paula was absolutely fantastic to deal…
Paula was absolutely fantastic to deal with , she helped us with absolutely everything and showed us everything possible , we have bought for both our living room and sitting room and could not be any happier. Paula explained everything in detail , regarding the delivery the care of the couches. 10/10 experience
10 July 2026
Reply from DFS Furniture - Cork
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Lovely experience
Lovely experience. Staff welcoming and very helpful. Information given made our decision very easy and satisfactory. Paula was exceptional.
9 July 2026
Reply from DFS Furniture - Cork
Hello Mary,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Very impressed with the whole experience
Went to the Cork showrooms today to purchase a sofa and met a lovely Assistant called Daisy, she was very polite and could not do enough to assist me she explained everything and gave me all the information about the sofa. I was so impressed with Daisy that l bought the sofa.
8 July 2026
Reply from DFS Furniture - Cork
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Cork
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The young lady named Pari at the Cork…
The young lady named Pari at the Cork store was extremely helpful and courteous.
8 July 2026
Reply from DFS Furniture - Cork
Hello Mark,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent experience
We were met with a friendly, respectful and knowledgeable member of staff.
27 June 2026
Reply from DFS Furniture - Cork
Hello Paul,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Somerford left hand chaise
Daisy was great today, she explained everything I needed to know about the sofa i was buying along with the sofa care and care kit which I definitely needed with 4 small kids. Paula explained about delivery and timing and there was a lovely man from north of Ireland that was great when asking him about how ill get the couch into the front room. Great to deal with and dient take too long. Thanks to these 3 at DFS
5 July 2026
Reply from DFS Furniture - Cork
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Daisy and Paula.
Kind Regards,
Jordan
DFS Customer Support
My furniture didn't arrive on the date…
My furniture didn't arrive on the date I was informed it would. I took a half day from work to ensure that I was there for the delivery.
I contacted customer care twice, and they couldn't answer why my delivery didn't show up, and I was told that someone would contact me. Now 8 days on, I still haven't had any communication or update from DFS.
11 June 2026
Reply from DFS Furniture - Cork
Helo Patrick,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated.
We're very sorry for the overall experience you have had with DFS and for any lack of communication in relation to the order. It is really disappointing to hear this and I can assure you it's not how we like to treat our customers, we will aim to bring the issue to a mutual resolution.
I have chased this internally with the relevant department and advised the urgency to ensure you are contacted to discuss this. Apologies again for any inconvenience this may have caused.
Kind regards,
Lia
DFS Customer Support
Paula was fantastic and very…
Paula was fantastic and very informative, we ended up buying a couch for €5000
1 July 2026
Reply from DFS Furniture - Cork
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Brilliant Experience in DFS
I visited DFS yesterday to buy my first sofa, and I couldn't be happier with the experience.
From the moment we arrived, Maeve was absolutely fantastic. She was incredibly friendly, knowledgeable, and patient, taking the time to explain every option and answer all of our questions without ever making us feel rushed. As first-time sofa buyers, we really appreciated how accommodating and helpful she was throughout the entire process.
Maeve went above and beyond to make sure we found the right sofa for our home, and her professionalism and genuine kindness made what could have been a stressful decision an enjoyable one. It's rare to receive customer service of such a high standard, and she is a real credit to DFS.
A huge thank you to Maeve for making our first sofa-buying experience such a positive and memorable one. We would happily recommend DFS to anyone, especially if they're lucky enough to be looked after by Maeve!
30 June 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent Service
Great service very friendly helpful staff. and we had a really good experience at DFS Thank you!
30 June 2026
Reply from DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Lady we did meet was very professional…
Lady we did meet was very professional & didn’t rush us
18 June 2026
Reply from DFS Furniture - Cork
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Daisy and Joe were very helpful and…
Daisy and Joe were very helpful and provided excellent customer service.
21 June 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Orla was very friendly and informative.
21 June 2026
Reply from DFS Furniture - Cork
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Super!Thank you
13 June 2026
Reply from DFS Furniture - Cork
Good Morning,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please contact a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Cork
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Cork
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
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