We had a great experience at DFS thanks to Paula. She was friendly, knowledgeable, and helped us choose the perfect sofa without any pressure. She took the time to explain the different options and ma... See more
Company replied
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We had a great experience at DFS thanks to Paula. She was friendly, knowledgeable, and helped us choose the perfect sofa without any pressure. She took the time to explain the different options and ma... See more
Company replied
Was giving as much time as needed to go over all options and even revisit and change to our desired choice of couch and armchair. Bari was our consultant in Mahon Point Cork. Exceptional customer se... See more
Company replied
Paula assisted me today and was friendly, helpful, and professional throughout the entire process. She was efficient, knowledgeable, and made choosing my new couch an easy and stress-free experience.... See more
Company replied
There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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City Gate Park, Mahon Point, T12 DH0F, Cork, Ireland
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There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure trying to decide on my own. That wasn’t until she approached me with such a beautiful attitude and understanding mentality. She listened and knew exactly what I was looking for and gave me genuine advice like my sisters would. I feel very greatful to have come across such a wonderful employee first time I came into the shop. She definitely sets the standards high. My couch choice was
Cherished express formal back grande sofa.
Again thank you for being super sweet!

Reply from DFS Furniture - Cork
Friendly, helpful & knowledgeable member of the team. Great customer service & process.

Reply from DFS Furniture - Cork

Reply from DFS Furniture - Cork
Was greeted my Mary she was very good went through all our options for our measurements then her colleague who I can not remember her name came over to go through the order with us and explained everything in detail, we were very happy with our experience today

Reply from DFS Furniture - Cork
I visited the DFS store several times before deciding to purchase two suites of furniture, and on every visit the customer service was outstanding.
When I finally made my purchase, I was looked after by Orla Walsh at the Mahon Point Shopping Centre store in Cork. She was incredibly pleasant, knowledgeable, and a pleasure to deal with. She took the time to answer all of my questions and made the whole experience easy and enjoyable.
I also found the store to be bright, spacious, well organised, and very accessible, making it easy to browse the wide selection of furniture. The complimentary coffee was a lovely touch, especially while taking the time to walk around and consider the different options.
Overall, it was an excellent shopping experience from start to finish. I would highly recommend DFS Mahon Point to anyone looking for quality furniture backed by exceptional customer service.

Reply from DFS Furniture - Cork
Excellent service from Peri at DFS Mahon Point. She was friendly, helpful, and knowledgeable, making the whole experience easy and enjoyable. Thanks for all your help!

Reply from DFS Furniture - Cork
Staff was very good in showing and explaining in everything.

Reply from DFS Furniture - Cork
Big spacious and clean shop. Staff were very helpful and patient. We were dealing with Paula she was excellent. Lovely relaxed environment.

Reply from DFS Furniture - Cork
Was excellent dealing with Daisy. She explained everything perfectly and was a really nice person to deal with. thank you Daisy.

Reply from DFS Furniture - Cork
Paula was very helpful and informative in dealings with purchasing my sofas, had a great experience.

Reply from DFS Furniture - Cork
Paula was absolutely fantastic to deal with , she helped us with absolutely everything and showed us everything possible , we have bought for both our living room and sitting room and could not be any happier. Paula explained everything in detail , regarding the delivery the care of the couches. 10/10 experience

Reply from DFS Furniture - Cork
Lovely experience. Staff welcoming and very helpful. Information given made our decision very easy and satisfactory. Paula was exceptional.

Reply from DFS Furniture - Cork
Went to the Cork showrooms today to purchase a sofa and met a lovely Assistant called Daisy, she was very polite and could not do enough to assist me she explained everything and gave me all the information about the sofa. I was so impressed with Daisy that l bought the sofa.

Reply from DFS Furniture - Cork
The young lady named Pari at the Cork store was extremely helpful and courteous.

Reply from DFS Furniture - Cork
We were met with a friendly, respectful and knowledgeable member of staff.

Reply from DFS Furniture - Cork
Daisy was great today, she explained everything I needed to know about the sofa i was buying along with the sofa care and care kit which I definitely needed with 4 small kids. Paula explained about delivery and timing and there was a lovely man from north of Ireland that was great when asking him about how ill get the couch into the front room. Great to deal with and dient take too long. Thanks to these 3 at DFS

Reply from DFS Furniture - Cork
My furniture didn't arrive on the date I was informed it would. I took a half day from work to ensure that I was there for the delivery.
I contacted customer care twice, and they couldn't answer why my delivery didn't show up, and I was told that someone would contact me. Now 8 days on, I still haven't had any communication or update from DFS.

Reply from DFS Furniture - Cork
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