DFS Furniture - Cork Reviews 

2,807
TrustScore 5 out of 5

4.9

City Gate Park, Mahon Point, T12 DH0F Cork, IE


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Rated 5 out of 5 stars

We had a great experience at DFS thanks to Paula. She was friendly, knowledgeable, and helped us choose the perfect sofa without any pressure. She took the time to explain the different options and ma... See more

Company replied

Rated 5 out of 5 stars

Was giving as much time as needed to go over all options and even revisit and change to our desired choice of couch and armchair. Bari was our consultant in Mahon Point Cork. Exceptional customer se... See more

Company replied

Rated 5 out of 5 stars

Paula assisted me today and was friendly, helpful, and professional throughout the entire process. She was efficient, knowledgeable, and made choosing my new couch an easy and stress-free experience.... See more

Company replied

Rated 5 out of 5 stars

There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... See more

Company replied


Company details

  1. #12 of 401 best companies in Home Furniture Shop
  2. #2 of 55 best companies in Furniture Accessories
  3. #12 of 240 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 94 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(2,807)

94,354 reviews in the last 12 months

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Rated 5 out of 5 stars

There was this lovely lady that helped…

There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure trying to decide on my own. That wasn’t until she approached me with such a beautiful attitude and understanding mentality. She listened and knew exactly what I was looking for and gave me genuine advice like my sisters would. I feel very greatful to have come across such a wonderful employee first time I came into the shop. She definitely sets the standards high. My couch choice was
Cherished express formal back grande sofa.

Again thank you for being super sweet!

25 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Priya met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Friendly

Friendly, helpful & knowledgeable member of the team. Great customer service & process.

20 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Good service

Was greeted my Mary she was very good went through all our options for our measurements then her colleague who I can not remember her name came over to go through the order with us and explained everything in detail, we were very happy with our experience today

22 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

I visited the DFS store several times…

I visited the DFS store several times before deciding to purchase two suites of furniture, and on every visit the customer service was outstanding.

When I finally made my purchase, I was looked after by Orla Walsh at the Mahon Point Shopping Centre store in Cork. She was incredibly pleasant, knowledgeable, and a pleasure to deal with. She took the time to answer all of my questions and made the whole experience easy and enjoyable.

I also found the store to be bright, spacious, well organised, and very accessible, making it easy to browse the wide selection of furniture. The complimentary coffee was a lovely touch, especially while taking the time to walk around and consider the different options.

Overall, it was an excellent shopping experience from start to finish. I would highly recommend DFS Mahon Point to anyone looking for quality furniture backed by exceptional customer service.

20 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service from Peri at DFS…

Excellent service from Peri at DFS Mahon Point. She was friendly, helpful, and knowledgeable, making the whole experience easy and enjoyable. Thanks for all your help!

12 July 2026
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Reply from DFS Furniture - Cork

Hello Marija,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff was very good in showing and…

Staff was very good in showing and explaining in everything.

18 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Would recommend

Big spacious and clean shop. Staff were very helpful and patient. We were dealing with Paula she was excellent. Lovely relaxed environment.

13 July 2026
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Reply from DFS Furniture - Cork

Hello Richard,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Was excellent dealing with Daisy

Was excellent dealing with Daisy. She explained everything perfectly and was a really nice person to deal with. thank you Daisy.

12 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Paula was very helpful and informative…

Paula was very helpful and informative in dealings with purchasing my sofas, had a great experience.

10 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello Anne-Marie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Paula was absolutely fantastic to deal…

Paula was absolutely fantastic to deal with , she helped us with absolutely everything and showed us everything possible , we have bought for both our living room and sitting room and could not be any happier. Paula explained everything in detail , regarding the delivery the care of the couches. 10/10 experience

10 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Lovely experience

Lovely experience. Staff welcoming and very helpful. Information given made our decision very easy and satisfactory. Paula was exceptional.

9 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello Mary,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very impressed with the whole experience

Went to the Cork showrooms today to purchase a sofa and met a lovely Assistant called Daisy, she was very polite and could not do enough to assist me she explained everything and gave me all the information about the sofa. I was so impressed with Daisy that l bought the sofa.

8 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Staff and service

Staff and service

8 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The young lady named Pari at the Cork…

The young lady named Pari at the Cork store was extremely helpful and courteous.

8 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello Mark,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent experience

We were met with a friendly, respectful and knowledgeable member of staff.

27 June 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello Paul,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Somerford left hand chaise

Daisy was great today, she explained everything I needed to know about the sofa i was buying along with the sofa care and care kit which I definitely needed with 4 small kids. Paula explained about delivery and timing and there was a lovely man from north of Ireland that was great when asking him about how ill get the couch into the front room. Great to deal with and dient take too long. Thanks to these 3 at DFS

5 July 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Daisy and Paula.

Kind Regards,

Jordan
DFS Customer Support

Rated 1 out of 5 stars

My furniture didn't arrive on the date…

My furniture didn't arrive on the date I was informed it would. I took a half day from work to ensure that I was there for the delivery.
I contacted customer care twice, and they couldn't answer why my delivery didn't show up, and I was told that someone would contact me. Now 8 days on, I still haven't had any communication or update from DFS.

11 June 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Helo Patrick,

Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated.

We're very sorry for the overall experience you have had with DFS and for any lack of communication in relation to the order. It is really disappointing to hear this and I can assure you it's not how we like to treat our customers, we will aim to bring the issue to a mutual resolution.

I have chased this internally with the relevant department and advised the urgency to ensure you are contacted to discuss this. Apologies again for any inconvenience this may have caused.

Kind regards,

Lia
DFS Customer Support

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