Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. A... See more
Company replied
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Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. A... See more
Company replied
We visited the Croydon store today & was greeted by a lovely member of your staff. After looking & sitting on a lot of sofas, we chose the first one we saw. Lyn explained all the required information,... See more
Company replied
What made our experience great was the interaction with the manager,as each time we visited, we were greeted and had conversations with him, that made us feel very welcome. Also all members of the tea... See more
Company replied
Very professional and attentive sales team. Helped us decide the most suitable sofa and chairs. We didn't feel Pressured into buying something unsuitable for our needs..
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Hesterman Way, Valley Park, CR0 4YJ, Croydon, United Kingdom
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The member of staff was super knowledgeable. Understood what we were looking for, gave suggestions and solutions without being pushy.

Reply from DFS Furniture - Croydon
I had a great experience at DFS thanks to the excellent customer service. The employee was incredibly kind, patient, and helpful throughout the whole process. She took the time to help me find the right items, gave some great recommendations, and provided important information that made choosing much easier. Nothing felt rushed, and I really appreciated her knowledge and friendly attitude. She made the whole shopping experience enjoyable. Thank you for the outstanding service!

Reply from DFS Furniture - Croydon
Offer wide range of products. Salesman helpful & knowledgeable.
Showed us several suites to suit our
needs. Left us to wander around without being pressurised.

Reply from DFS Furniture - Croydon
I want to commend kush DFS Croydon. His customer service was spectacular. He was very polite and helpful throughout. He was part of the reason why we finally decided to buy from dfs.

Reply from DFS Furniture - Croydon

Reply from DFS Furniture - Croydon
Very good knowledgeable staff member. All went smoothly.

Reply from DFS Furniture - Croydon

Reply from DFS Furniture - Croydon
Mitin was so helpfull knows what he is doing full confidence off his job and a good negotiator convince you to buy with love .and when we went into dfs we felt we wr at home with welcoming we recived

Reply from DFS Furniture - Croydon

Reply from DFS Furniture - Croydon
I visited the DFS furniture store aValley Park Croydon on Monday 20th July with my mum and best friend, as I needed to order sofas, I had only moved in the last month and had an accident breaking a bone in foot,so was on crutches, on entering the store my mum enquired about parking and was given information where to park, on entering the store we had a look round, was pleased to be left alone to browse without interruption until we needed assistance, a lovely member of staff Peter helped us with our sofas and made us all a drink, he took the time to talk to us like human beings! even got us a free cleaning product for the sofa, nothing was too much trouble his manager who's name escapes me was also helpful but Peter was great at his job and cared about our shopping experience, recommend this store for great service.

Reply from DFS Furniture - Croydon
The customer agent was very helpful and knowledgeable. He was able to explain the terms and conditions so that we understood and was able to make an informed choice. Our experience was a pleasant one and we would recommend DFS to others.

Reply from DFS Furniture - Croydon
Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. Also, she remembered what I'd been looking at months before. I felt valued.

Reply from DFS Furniture - Croydon
Very happy with the service we received, talked us through all the different options and products associated with our sofas, very friendly and helpful, coffee was a bonus and very good ☺️

Reply from DFS Furniture - Croydon
Customer Services, very good didn,t wait too long be service. [Peter]

Reply from DFS Furniture - Croydon
I had a lovely sales person, who I think was Maha (that was how it was pronounced) she wasn't pushy, she gave me space and showed patience and kindness... no hard sell or being pushy at all... made me feel very comfortable. She was honest, helpful and a pleasure to deal with. She is a credit to DFS and I'm sure she has a very bright future ahead of her. thank you Maha for making my experience so easy.

Reply from DFS Furniture - Croydon
Great service received from arrival at the store all the way to finalising a purchase !

Reply from DFS Furniture - Croydon
The croydon DFS was really helpful especially the gentleman that served us. Extremely polite, not pushie & very informative. Felt very comfortable & at ease about buying an expensive 3 piece suite.

Reply from DFS Furniture - Croydon

Reply from DFS Furniture - Croydon
Good experience the staff are very helpful and nice person

Reply from DFS Furniture - Croydon
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