We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... See more
Company replied
Location
Switch locationDale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
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See what reviewers are saying
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... See more
Company replied
Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... See more
Company replied
Great experience Lee was brilliant. He was helpful and helped us make the right choice as we was unsure on size and direction. He was very clear and explained clearly what we needed to know. Would hig... See more
Company replied
Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 58 best companies in Furniture Accessories
- #10 of 241 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, United Kingdom
- 0333 999 9738
4.9
Excellent
4k reviews
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Sam was extremely helpful with the…
Sam was extremely helpful with the information she gave us. Told us everything about the product and how to look after it and helped us to choose the appropriate covering, the different ways we could pay fort it and answered all our questions.
3 June 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello David,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Efficient easy and non time…
Efficient easy and non time consuming.Leigh was brilliant and covered everything i wanted to know@
31 May 2026
Reply from DFS Furniture - Darley Dale
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very good experience knowledgeable…
Very good experience knowledgeable about the products
31 May 2026
Reply from DFS Furniture - Darley Dale
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Outstanding Service and Experience
On Entering the store we were greeted by Gary who was very welcoming and asked us what type of Sofa we were looking for he then pointed us in the right direction. He encouraged us to look around the store and try out all the sofas we liked as we would use them at home and we were left alone to do this. Gary was very professional and Knowledgeable. We then approached Gary and asked for the details of the Sofa we have purchased and there was no pressure whatsoever. It was an absolute pleasure to deal with Gary we cant speak highly enough about him. We left with the Sofa we had been looking for and the whole process was Excellent. I cant recommend Gary and DFS enough and we will ask for him personally when we return as we are now looking at making further purchases due the the Experience we have had today.
31 May 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Un-pressured
Un-pressured, friendly customer service from April, knowledgeable on products
30 May 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good experience no pressure
Enjoyed walking round ordered settee and dining set looking forward to getting the delivery
30 May 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good service
We came to buy a new sofa and bed. Saw what we wanted and found a salesperson to assist us. No one followed us around being pushy, which is what we like about dfs.
We completed the sale and were advised very well.
30 May 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Helpful and polite salesman
29 May 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The staff was very friendly & helpful
The staff member Samantha at Darley dale was very friendly & helpful with dealing with our sofa purchases,Very highly recommended,I would happily give her 10 Stars...Regards Elsie
28 May 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello Paul,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Gary was very friendly and helpful…
Gary was very friendly and knowledgable, helped us make the right decision. Can’t wait to get our new furniture 🤗
27 May 2026
Reply from DFS Furniture - Darley Dale
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Really friendly staff
Really friendly staff, thorough in their service and very knowledgeable about the products. Assisted by April today who has been great!
26 May 2026
Reply from DFS Furniture - Darley Dale
Hello Rebecca,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
We were looked after by…Gary
We were looked after this afternoon by Gary who suffered a serious kneck injury and back pain and myself just having back surgery was very unsure of what sofa would be suitable Gary was very knowledgeable made us feel very relaxed and we’ve picked the perfect sofa thanks to Gary and the great choice at DFS Darley Dale
25 May 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
sale person was helpful and made things…
sale person was helpful and made things quick with my wife being disabled
24 May 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello Craig,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
service brilliant so helpful…
Customer service brilliant so helpful not pushy and vey informative
23 May 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
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