We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... See more
Company replied
Location
Switch locationDale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
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See what reviewers are saying
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... See more
Company replied
Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... See more
Company replied
April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful... See more
Company replied
Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 242 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, United Kingdom
- 0333 999 9738
4.9
Excellent
4k reviews
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Stress free service
We knew what we wanted and the salesperson took us through the procedure simply and with no fuss or pressure.
29 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Would purchase from DFS again!
Very pleased with the purchasing experience we received on visiting your Darley Dale store. Plenty of choice to suit any budget. Staff informative and helpful a pleasure to deal with!
28 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Customer service from Lee was…
Customer service from Lee was exceptional! He is a credit to DFS. He was friendly and very patient, answered all our questions and more! He allowed us time to discuss any issues and to pick the correct sofa to fit in our room.
28 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Gary was extremely helpful explained…
Gary was extremely helpful explained everything well and in detail and such a nice guy
28 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
We were greeted on entering the…
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure.
After deciding on some furniture there was a gentleman soon with us to take us through the ordering process. He was polite, chatty and gave us all the information we wanted. The service was excellent.
26 August 2026
Reply from DFS Furniture - Darley Dale
Hello Sue,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Received friendly
Received friendly, competent and informative service from Gary which made our experience at DFS a pleasure.
26 August 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
We were able to browse around on our…
We were able to browse around on our own but when we needed assistance Gary was very helpful & polite.
26 August 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service. Made to feel so welcome. Went through all information throughout and made sure we understood everything.
26 August 2026
Reply from DFS Furniture - Darley Dale
Hello Niesha,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Sales review
The lady was extremely helpful and made contact with a colleague if she wasnt sure about something. We were made to feel very welcome and she talked us through everything showing us the furniture we bought and how to care for our pieces. She was showing me the whole process on the computer and checking we were happy amd satisfied with our purchase. I would definitely recommend any of my friends and family to visit this site. A very good service.
24 August 2026
Reply from DFS Furniture - Darley Dale
Hello Karen,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
The saleswoman was fantastic,She…
The saleswoman was fantastic,She explained everything clearly and went through fabric choices etc.
24 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
The salesman was great
The salesman was great. I’d done my research and knew I wanted a choice between 2 settees. He explained everything clearly. Showed me what I wanted to see.
23 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Five star April was amazing look after…
Five star April was amazing look after us so well. Thank you 👍👍👍
23 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Really helpful and friendly…
Really helpful and friendly salesperson. Went through everything, and a very clear process.
23 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
April who helped us to buy our sofa was…
April who helped us to buy our sofa was so polite, helpful and informative.
22 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Thank you!
Thank you to April for ensuring that we had made a sound choice with our purchase!
23 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Easy no messing
Easy no messing, no distractions into making us buy anything else.
Really friendly and helpful.
20 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very informative and helpful with the…
Very informative and helpful with the questions I asked.Sam explained everything to both of us regarding the care and insurance. Overall we are very satisfied.
22 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
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