We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... See more
Company replied
Location
Switch locationDale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
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See what reviewers are saying
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... See more
Company replied
Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... See more
Company replied
Great experience Lee was brilliant. He was helpful and helped us make the right choice as we was unsure on size and direction. He was very clear and explained clearly what we needed to know. Would hig... See more
Company replied
Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 58 best companies in Furniture Accessories
- #10 of 241 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, United Kingdom
- 0333 999 9738
4.9
Excellent
4k reviews
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Sales review
The lady was extremely helpful and made contact with a colleague if she wasnt sure about something. We were made to feel very welcome and she talked us through everything showing us the furniture we bought and how to care for our pieces. She was showing me the whole process on the computer and checking we were happy amd satisfied with our purchase. I would definitely recommend any of my friends and family to visit this site. A very good service.
24 August 2026
Reply from DFS Furniture - Darley Dale
Hello Karen,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
The saleswoman was fantastic,She…
The saleswoman was fantastic,She explained everything clearly and went through fabric choices etc.
24 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
The salesman was great
The salesman was great. I’d done my research and knew I wanted a choice between 2 settees. He explained everything clearly. Showed me what I wanted to see.
23 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Five star April was amazing look after…
Five star April was amazing look after us so well. Thank you 👍👍👍
23 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Really helpful and friendly…
Really helpful and friendly salesperson. Went through everything, and a very clear process.
23 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
April who helped us to buy our sofa was…
April who helped us to buy our sofa was so polite, helpful and informative.
22 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Thank you!
Thank you to April for ensuring that we had made a sound choice with our purchase!
23 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Easy no messing
Easy no messing, no distractions into making us buy anything else.
Really friendly and helpful.
20 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very informative and helpful with the…
Very informative and helpful with the questions I asked.Sam explained everything to both of us regarding the care and insurance. Overall we are very satisfied.
22 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Gary provided helpful information and…
Gary provided helpful information and explained everything clearly to us
22 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful & knowledgable staff.
The showroom is very clean and has a lovely choice of sofa's, it also has a good layout. Staff are very knowledgable and helpful on sofa styles and fabrics. Staff were also very helpful whilst discussing finance options and took time to help me with my most suitable option. Staff also discussed delivery and made me aware that the delivery date is an estimation only. Everything I required was covered to organise my purchase today. Many many thanks Dave & April.
22 August 2026
Unprompted review
Reply from DFS Furniture - Darley Dale
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Excellent choice of sofas.
I was shown a very good choice of sofa's available, and given lots of advice on fabrics and sofa styles. The showroom is set out beautifully and very clean. Staff were very knowledgeable and helpful on lots of different finance options and sofa care. The staff look after their customers very well. Dave & April. Many thanks.
22 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Alan was very helpful and patient while…
Alan was very helpful and patient while we decided which sofa we wanted. At no point did we feel pressured. Excellent customer service and very friendly.
20 August 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
We are really happy that Alan met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Gary lovely gentleman
Gary was very helpful he went through everything we needed to know he was a lovely gentleman couldn't have wished for a nicer salesman.
20 August 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Gary.
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent service. No issues encountered. Salesman went into everything in fine detail
20 August 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Gary was very helpful and spent time…
Gary was very helpful and spent time with us .explained every thing to us very helpful.
19 August 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
April the lady who works there is so…
April the lady who works there is so helpful. Honestly made the experience a lot less stressful and knew exactly what type of sofa we wanted. Her knowledge is amazing. So thank you, April!
18 August 2026
Unprompted review
Reply from DFS Furniture - Darley Dale
Hello Emma,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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