DFS Furniture - Derby Reviews 

Best experience

Salesperson we dealt with was extremely helpful and knowledgeable regarding the product we were buying.
Answered all our questions. Easy to deal with and purchase was very straightforward .

I guess Dominic was great, he gave us an amazing shopping experience at derby dfs

The lady who served us was very pleasant and explained everything clearly and was very professional.

We’ve had item from you along time ago. We thought of going to DFS for a look around. Was very pleased with loads to choose from. We pick the one we like and the lady was very friendly and explaining every thing. We thought the store was nice and friendly.

The staff were very friendly and knowledgeable about the products and were also happy for us to take our time while we decided exactly what we wanted.

Ordered a sofa & cuddler chair at DFS Derby today, and I was very pleased with the service I received. Dominic was very helpful and listened to what I said I needed. He pointed out relevant things in relation to what I needed and then left us to look. He came back when I had made my decision and politely went through the ordering process with me. Great staff member !

Marie the sales lady was very helpful and made the purchase of both a bed and 2 sofas every easy

What an easy experience buying a new sofa. No pushy salesperson or hard sell.
When we decided on our new sofa , the salesperson sat with us and gave us a price including delivery.
Very smooth and easy transaction.
Can’t wait for the new sofa now 😁

Tasinah was very helpful and very knowledgeable about all of the sofas. She didn't mind explaining everything to me

I liked the lay out of the store. Great Parking. I also like that staff checked I was OK and left me to browse at my own pace.

Tasinah was so wonderfully helpful, I took an age picking the right suite and she worked all prices for me she was knowledgeable on the fabric and leather and which would would suit my household, she's an absolute credit to your company a lovely lady with a warm smile, excellent experience

Being greeted on entry but also left alone to browse and there when needed. How buying should be thank you, Ann Marie was very knowledgeable and made it so easy

I am very happy with the service provided by DFS. Tasinah (staff member ) explained everything to us very well and showed us every detail clearly. They also resolved our sizes issue. Thank you.

I was very clear on what I wanted and spoke with a young manager who explained and took her time with helping me choose all options were explained however no pushy sales techniques which I appreciated. The process was checked by two members and that was efficient. All staff were present and worked like a team

Such a helpful member of staff who talked us through everything clearly - made the purchase super easy

Excellent customer service and advice, polite, courteous and a pleasure to have such friendly and knowledgeable staff.

I am really happy with my experience in your showroom today. Staff were very helpful and friendly. They answered every question I asked about my purchase in a very friendly and honest way.
I felt welcomed in a warm and friendly way. I was even offered a cup of tea which was very nice.

The experience was good.staff was nice and friendly especially sunny and Mark..

We were very impressed with the choice of furniture & cost but felt really comfortable, browsing at our own pace. Dominic was exceptionally good, giving us plenty of advice (& patience!) when needed but also allowing us to look round and discuss things on our own. We're now looking forward to our chairs being delivered.