Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... See more
Company replied
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Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... See more
Company replied
Tom who dealt with me was very good at his role he found ways to best accommodate me, was very friendly warm and efficient at his role,,and it was a pleasure meeting him
Company replied
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... See more
Company replied
Fantastic experience! The staff here goes above and beyond to provide excellent service. They were very attentive, knowledgeable, and genuinely cared about helping me make the right choice. A big than... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, United Kingdom
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Great customer service from Tom, take is time to explain more details about the chair and finance

Reply from DFS Furniture - Greenwich

Reply from DFS Furniture - Greenwich
Great assistance from Tom.
Really helped us a lot and knew what he was talking about! Very experienced salesman. All the best, see you soon for our new sofas! Lol

Reply from DFS Furniture - Greenwich
As we my husband and I was browsing and sitting on sofas, I caught the eye of a member of staff who showed me appropriate sofas that would benefit me as I have a disability, so needed higher seating and firm sofas. She was excellent in advising and colour choices and swatch service very knowledgeable.
I went there for green sofas and finally bought recliner set in grey resilience fabric .
I would recommend this store and staff service.

Reply from DFS Furniture - Greenwich
The staff was kind and gentle,he gave me explantion of all my questions. He was expctional. Thanks

Reply from DFS Furniture - Greenwich
I was attended by one of the nice staff Mo. And everything went well

Reply from DFS Furniture - Greenwich
It's my first purchase from dfs. The customer service from Mohammed was really helpful. He answered all my enquiries calmly.

Reply from DFS Furniture - Greenwich
It’s a nice store, with very acknowledged staff and with furniture for every taste.

Reply from DFS Furniture - Greenwich
Raj was extremely helpful from the very first moment we walked through the door. He stayed with us when asked and answered all the questions that we had which made our experience smooth and certain.

Reply from DFS Furniture - Greenwich
Ordered my sofa with Shaz. Such a lovely person to talk to. She was very helpful and gave me loads of information. Which helped me order the perfect sofa for my big family.

Reply from DFS Furniture - Greenwich
Fantastic experience! The staff here goes above and beyond to provide excellent service. They were very attentive, knowledgeable, and genuinely cared about helping me make the right choice. A big thank you to the team for making my visit so smooth and pleasant. 5 stars well deserved!

Reply from DFS Furniture - Greenwich
Raj was pleasant, welcoming and very helpful from the second we stepped through the door. He helped us find the perfect sofa for our new family home so we can’t thank him enough.

Reply from DFS Furniture - Greenwich
Very helpful assistant who answered all the questions was very knowledgeable .

Reply from DFS Furniture - Greenwich
Amazing experience, No pressure and no hassle whatsoever the staff member named Natalia was super helpful and easy to talk to which made the whole purchase very smooth and relaxing. Thank you 🙏.

Reply from DFS Furniture - Greenwich
Nat from Charlton DFS was the best.
I visited the store a few times and I personally requested for her. I got the product I wanted and I'm happy with my overall experience ☺️

Reply from DFS Furniture - Greenwich
Kerry was informative, attentive friendly and caring (a paper cup.of cold water in the heatwave).3 previous assistants had also been helpful and realised I needed to take time to be sure of my purchase.

Reply from DFS Furniture - Greenwich
Natalia (hope I spelt that right!) was fantastic. Great customer service, chatty and made us feel at home. We had been looking at a sofa for about 4 months and kept coming back to it, she took our details and has been really supporting us getting exactly what we were after. She’s an asset to the team/store in Charlton; we’re truly grateful to have had her support. Thank you!

Reply from DFS Furniture - Greenwich
Natalia helped us today. She gave us exceptional customer service and was patient, kind and considerate with us.

Reply from DFS Furniture - Greenwich
Moe was very very helpful and I think he deserves a pay raise I’ve never walked into dfs and such great experience
Big thank you !!

Reply from DFS Furniture - Greenwich
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