Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... See more
Company replied
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Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... See more
Company replied
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
Company replied
I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #11 of 246 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, United Kingdom
- +443339999777
4.9
Excellent
1k reviews
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The sales person was very helpful and…
The sales person was very helpful and patient. she found the exact sofa I described with all of the features I wanted. I was very impressed, as I am usually very choosy.
22 May 2026
Reply from DFS Furniture - Greenwich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Greenwich
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Kerry was brilliant
Kerry was brilliant
Very friendly and very knowledgeable
Excellent service. Thank you!
21 May 2026
Reply from DFS Furniture - Greenwich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Greenwich
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Greenwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Mo was very friendly and professional
18 May 2026
Reply from DFS Furniture - Greenwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Best quality highle reccommded
18 May 2026
Reply from DFS Furniture - Greenwich
Good morning Saleh,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Perfect and the team was great.
Perfect and the team was great, Mohammed was very friendly and kind, responded and clarified all of our questions.
17 May 2026
Reply from DFS Furniture - Greenwich
Good morning Khair,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Greenwich
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service Mo, was very helpful and made everything easy to understand. Very happy customer here.
18 May 2026
Reply from DFS Furniture - Greenwich
Good afternoon Ms Davies,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly service and knowledgeable staff
17 May 2026
Reply from DFS Furniture - Greenwich
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Greenwich
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Sofa purchase
The salesman Tom was friendly whilst remaining professional & knowledgeable about the sofa I was interested in purchasing. He made the experience enjoyable & am very happy with my choice & service I received today. Tom is a credit to DFS.
16 May 2026
Reply from DFS Furniture - Greenwich
Good morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Greenwich
Good morning Debbie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very friendly greeting
Very friendly greeting, staff communicate well and talk you through everything. They were very thorough.
16 May 2026
Reply from DFS Furniture - Greenwich
Good morning Emma,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
I had a great experience
I had a great experience from start to finish. The team was responsive, professional, and helpful throughout the process. Everything was handled efficiently, and I would happily use the service again.
16 May 2026
Reply from DFS Furniture - Greenwich
Good morning Kennedy,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Very friendly and patient staff
16 May 2026
Reply from DFS Furniture - Greenwich
Good afternoon Dawn,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The sales people genuinely never had…
The sales people genuinely never had such a positive experience. They staff there went above and beyond made us laugh, made us comfortable and most important of all
Made sure we made the right purchase.
Couldn’t recommend them enough and genuinely 5 star service!! Keep it up!
25 April 2026
Reply from DFS Furniture - Greenwich
Good morning Siti,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Greenwich
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
We Came in and was Greeted straight…
We Came in and was Greeted straight away but we were given the space to look around I couldn’t see the one I saw online so Mo said that should be upstairs and he was spot on he showed me the options colours and I did say that I need the arms to detach as it will be difficult getting it through my door to the living Room He was very nice and very helpful I sat on the sofa and and I said yes straight away it was a Really nice Experience I had today and I’m Really looking forward to my new Sofa coming
11 May 2026
Reply from DFS Furniture - Greenwich
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
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