Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... See more
Company replied
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See what reviewers are saying
Jess gave us an all round great experience of buying our 2 new double sofa's for my my parents in law one was a fixed double the other was a matching sofa bed
Company replied
Jess (member of staff) very helpful during the whole process. Made sure we thought through the decision and made everything perfect for us. We are very grateful that Jess was there to assist us with e... See more
Company replied
I bought the Joules Patterdale 3 seater and cuddler through Adam at the Haverfordwest branch. Both Adam and the branch manager and other colleagues in store at the time were very friendly, polite an... See more
Company replied
Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 58 best companies in Furniture Accessories
- #10 of 241 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fishguard Road, SA61 2AT, Haverfordwest, United Kingdom
- 0333 999 9523
4.9
Excellent
3k reviews
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Welcome of arrival helpfulness of…
Welcome of arrival helpfulness of assist Hope covered everything of what we needed and totally satisfied service brilliant
3 July 2026
Reply from DFS Furniture - Haverfordwest
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Holly was helpful and informative…
Holly was helpful and informative without being pushy.
There is a good choice on show.
3 July 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Brilliant customer service
Adam provided excellent customer service from start to finish. He was friendly, knowledgeable, and made the whole process of choosing our sofa easy and stress-free. We never felt pressured, and he took the time to answer all our questions. We’re really happy with our purchase and would definitely recommend asking for Adam if you visit DFS. Thank you!
3 July 2026
Reply from DFS Furniture - Haverfordwest
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Extremely helpful staff
Extremely helpful staff. Fully explained the whole process of purchasing a new sofa. They were able to answer any questions I had regarding delivery
1 July 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service
20 June 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Fab experience hope really was…
Fab experience hope really was excellent as knew when to come give advice and when to give us a minute was really helpful with information ect. And manager gave the boys hot chocolate
27 June 2026
Reply from DFS Furniture - Haverfordwest
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sales lady so helpful and pleasant.
26 June 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great service and information
Great gentlemen helped me. Understood straight away what I needed and gave great advice and information
25 June 2026
Reply from DFS Furniture - Haverfordwest
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent friendly service
20 June 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful member of staff explained…
Very helpful member of staff explained all that we wanted thank you
22 June 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Hope was fantastic start to finish
Hope was fantastic start to finish. She was very knowledgeable, went out of her way to ensure what I was getting was what I 100% wanted. Fabulous all round.
20 June 2026
Reply from DFS Furniture - Haverfordwest
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer experience provided…
Excellent customer experience provided by Kimberly Davies, friendly and professional service.
20 June 2026
Reply from DFS Furniture - Haverfordwest
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Great customer service. Very welcoming, explained thoroughly of all our options and what would suit us best to our current needs.
Well presented shop.
Overall great experiences
20 June 2026
Reply from DFS Furniture - Haverfordwest
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Nice Products, Fair Prices and Exceptional Attention to needs of Customer
Very knowledgeable , honest, patient and kind attention from the Sales Team Member (Hope) at the Haverfordwest Branch
19 June 2026
Reply from DFS Furniture - Haverfordwest
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Hope the lady who helped me with my…
Hope the lady who helped me with my purchase in DFS Haverfordwest was very kind polite and professional and explained everything to me. Would highly recommend to my friends
19 June 2026
Reply from DFS Furniture - Haverfordwest
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
A+++ Good service and help in choosing…
A+++ Good service and help in choosing the sofas to suet us, would recommend
12 June 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Absolutely amazing service from Hope…
Absolutely amazing service from Hope and the other colleges within the shop, made everything really easy to understand and gave me great confidence when purchasing today!
11 June 2026
Reply from DFS Furniture - Haverfordwest
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Helpful service
Helpful service . took the time to research issues that arose ordering a Tetrad sofa
9 June 2026
Reply from DFS Furniture - Haverfordwest
Hello Stephanie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
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