Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... See more
Company replied
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See what reviewers are saying
Jess gave us an all round great experience of buying our 2 new double sofa's for my my parents in law one was a fixed double the other was a matching sofa bed
Company replied
Jess (member of staff) very helpful during the whole process. Made sure we thought through the decision and made everything perfect for us. We are very grateful that Jess was there to assist us with e... See more
Company replied
I bought the Joules Patterdale 3 seater and cuddler through Adam at the Haverfordwest branch. Both Adam and the branch manager and other colleagues in store at the time were very friendly, polite an... See more
Company replied
Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 58 best companies in Furniture Accessories
- #10 of 241 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fishguard Road, SA61 2AT, Haverfordwest, United Kingdom
- 0333 999 9523
4.9
Excellent
3k reviews
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Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Very easy purchase everything ezplained
10 June 2026
Reply from DFS Furniture - Haverfordwest
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
We were greeted with a warm smile then…
We were greeted with a warm smile then we proceeded to explain what we had in mind.Jess listened to our ideas and then in a very professional manner started to explain what the store had to offer.She was very knowledgeable and gave us a few examples of what we wanted and we were very happy with the outcome.
9 June 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and knowledgeable. They were very helpful in showing us different options for the type of sofa we were looking for. We dealt with two of the staff who worked well as a team. The two young ladies were Kim and Becca. They are a credit to the business.
6 June 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello Grant,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The assistant who served us was versomething newy…
The assistant who served us was very pleasant and noligable.
4 June 2026
Reply from DFS Furniture - Haverfordwest
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great staff
Very knowledgeable staff. Stephen in particular was a huge help. As was Kim. Both very friendly and made the purchase very easy and stress free.
Store was lovely with lots on offer.
3 June 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sale team member Hope
The young lady Hope was very polite and professional. We were offered a hot drink while we browsed and made aware of offers. We was left to wonder round the show room and sit on sofas and chairs. Hope approached us and asked if there was anything we would like to discuss, Hope sat with us and ran through everything pointing out the pros and cons and had ideas on what would work or not. Great customer service from the store staff and they worked as a team supporting each other.
1 June 2026
Reply from DFS Furniture - Haverfordwest
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Friendly and helpful staff
Very friendly and helpful staff, gave time to consider prior to purchase
25 May 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Beca was really helpful with the advice…
Beca was really helpful with the advice she gave us, she was not too pushy giving us some space to wander around and test various sofas.
31 May 2026
Reply from DFS Furniture - Haverfordwest
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
5 star service from Kim
The store had a massive selection of sofas, rugs and tables all displayed well where you could try and feel how they felt and looked. Had a lovely member of staff called Kim helping and serving me. She couldn't have been more helpful, making us feel very welcome and at ease while also explaining and giving options in a down to earth and clear manor we could understand without being pushy
30 May 2026
Reply from DFS Furniture - Haverfordwest
Good Afternoon,,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kim.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello Catherine,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello Ian,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Two seater settee
Advise from Steve
Good to see product on display
French Connection settee , beautiful emerald green colour
23 May 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Jess was friendly and helpful
Jess was friendly and helpful, she was on hand for advice and showed us different features of the sofa's, she didn't rush us and she wasn't pushy, she was generally just lovely to deal with.
21 May 2026
Reply from DFS Furniture - Haverfordwest
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Kim was very helpful throughout the…
Kim was very helpful throughout the experience. She asked when we first went in to the store what we had in mind etc and provided all the information we needed
20 May 2026
Reply from DFS Furniture - Haverfordwest
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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