We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... See more
Company replied
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Very professional staff Charlie looked after us and a great job she made of it. Knew her stuff answered all our questions and explained everything we needed to know. You have some wonderful staff in y... See more
Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... See more
Company replied
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 241 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hardwick Road, PE30 4NA, King's Lynn, United Kingdom
- 0333 999 9748
4.9
Excellent
3k reviews
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Very informative staff and answered all…
Very informative staff and answered all our questions regarding our purchase of a new sofa and no pressure on sales.
12 May 2026
Reply from DFS Furniture - Kings Lynn
Good morning Kelly,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Member of staff was very helpful
Member of staff was very helpful, knew what he was talking about. Explained everything nothing to much trouble, he was not pushy.
12 May 2026
Reply from DFS Furniture - Kings Lynn
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Young man Arron explained everything we…
Young man Arron explained everything we needed to know, Truly made us feel at home. Only set back Liverpool supporter 😀😀
12 May 2026
Reply from DFS Furniture - Kings Lynn
Good afternoon John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience
I found the showroom very interesting! Your staff although attentive were not pushy in any way. Once we had made a preliminary decision the young lady was very helpful and very aware of our time restraints
11 May 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very good young man very helpful…
Very good young man very helpful answered all my questions
10 May 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Need more flexibility in delivery
Need more flexibility in delivery. When buying a new house and you are not sure of date of exchange of contracts.
Salesperson unable to confirm even after being given door size whether sofa will go through. All sofas should have confirmation included from manufacturer as to door size required.
Salesperson very good. DFS need to do above.
3 May 2026
Reply from DFS Furniture - Kings Lynn
Good morning Elaine,
Thank you for taking the time to share your review with us, we do try and work around a customers availability when scheduling a delivery however if the chosen date is unsuitable we can always look at rearranging this for you. Our sales advisers can only offer advice regarding a product and access, it is a customers responsibility to check measurements of the furniture upon returning home to ensure the products are suitable.
Kind Regards,
Holly M
DFS Customer Support
Charlie our customer sales person at…
Charlie our customer sales person at the kings lynn branch was brilliant chatty and a hottie - very welcoming, explained everything to us and made things easy and simple all round
Couldn’t thank her enough bravo Charlie and thanks
9 May 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The sales Lady was absolutly first…
The sales Lady was absolutly first class took the time to guide us through our requirments and provided options as we went along taking time to explain features that helped us narrow down our selection.
I couldn't fault her approach to the sale never did I fell pressured or rushed.
It was the perfect sales technique in my opinion coming from sales myself.
7 May 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Fantastic customer service
Excellent guidance and advice from sales representative. She took care to go through all options available and was patient and confident in her knowledge.
2 May 2026
Reply from DFS Furniture - Kings Lynn
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good service
We were very happy with the service we recieved, we are happy to purchase from dfs in the future.
28 April 2026
Reply from DFS Furniture - Kings Lynn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Aaron was a top bloke
Aaron was a top bloke. No messing around. We were sorted very quickly and with no hassles
4 May 2026
Reply from DFS Furniture - Kings Lynn
Good morning Chris,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Made to feel very welcome
Made to feel very welcome, given full details of the furniture we were interested in and after sales support. The coffee was very much appreciated, as was the warm conversation we enjoyed.
4 May 2026
Reply from DFS Furniture - Kings Lynn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Charlie our assistant was so helpful in…
Charlie our assistant was so helpful in every way, showing us various sofas and demonstrating their features. We couldn't ask for anyone more helpful with great customer service.
Thank you Charlie from Rob and Meenu.
4 May 2026
Reply from DFS Furniture - Kings Lynn
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service staff very friendly…
Excellent service staff very friendly nice atmosphere very pleased
4 May 2026
Reply from DFS Furniture - Kings Lynn
Good afternoon Mark,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great range of sofas and no pressure
Great range of sofas and no pressure.
We were made aware that help and information was available when we wanted but was left alone to browse with the offer of a drink.
When we had decided, the process was professional, clear and straightforward.
I would highly recommend.
3 May 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
The staff were very professional and…
The staff were very professional and listened to our needs for a sofa.
The member of staff who helped us went beyond our expectations.
2 May 2026
Reply from DFS Furniture - Kings Lynn
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The sales person Charlie was great made…
The sales person Charlie was great made the whole procedure easy and stress free, she was really helpful and very friendly.
1 May 2026
Reply from DFS Furniture - Kings Lynn
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Colin was excellent
Colin was excellent, he made the whole sale process a pleasure. Well done Colin
29 April 2026
Reply from DFS Furniture - Kings Lynn
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful gentlemen gave us lots of…
Very helpful gentlemen gave us lots of information and found just what we wanted
29 April 2026
Reply from DFS Furniture - Kings Lynn
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
The team at your King’s Lynn store were…
The team at your King’s Lynn store were excellent. Aaron and Colin were both knowledgeable and personable, and they went out of their way to recommend great places to visit since I’ve recently moved up from Hampshire.”
28 April 2026
Reply from DFS Furniture - Kings Lynn
Good morning Julie,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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