DFS Furniture - Kings Lynn Reviews 

3,267
TrustScore 5 out of 5

4.9

Hardwick Road, PE30 4NA King's Lynn, GB


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Rated 5 out of 5 stars

We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... See more

Company replied

Rated 5 out of 5 stars

Very professional staff Charlie looked after us and a great job she made of it. Knew her stuff answered all our questions and explained everything we needed to know. You have some wonderful staff in y... See more

Company replied

Rated 5 out of 5 stars

Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... See more

Company replied


Company details

  1. #13 of 396 best companies in Home Furniture Shop
  2. #2 of 58 best companies in Furniture Accessories
  3. #10 of 241 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Hardwick Road, PE30 4NA, King's Lynn, United Kingdom

  • 0333 999 9748

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(3,267)

94,567 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sofa shopping.Arran was very helpful and had all the…

Arran was very helpful and had all the information we needed to choose our furniture.
And he made us a coffee!
Stressful shopping.

23 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service from Charlie so…

Brilliant service from Charlie so helpful and showing us the saving for bank holiday weekend

24 May 2026
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Reply from DFS Furniture - Kings Lynn

Hello Colby,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Aaron was amazing! 100% would recommend

My partner and I have visited DFS King’s Lynn multiple times over the past few months leading up to our completion date on our first home. Everytime we’ve visited we’ve received a warm welcome and always offered help. Today we finally ordered our sofas with Aaron who was extremely helpful, allowed us to wander and fully decide, he didn’t push a sale or demand extras like most salesman. He was honest, open and explained everything to us (sofa care, fabric care, easygliders for the bottom of the sofas) he was amazing. If he’s still working there when we need to replace or change our sofas we will be going back to him!

23 May 2026
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Reply from DFS Furniture - Kings Lynn

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great staff

Very helpful staff, great advice really happy with the sofa I chose.

23 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Very helpful

20 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Buying a sofa

Very good service and very friendly

22 May 2026
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Reply from DFS Furniture - Kings Lynn

Hello Tracy,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

I recently visited DFS and had a very positive experience

I recently visited DFS and had an excellent experience thanks to Charlie. She was incredibly helpful from start to finish offering thoughtful options, sharing knowledge that was genuinely second to none, and guiding us without ever being pushy. It felt like she truly wanted us to find what suited us best. Her friendly approach and expertise made the whole process easy and enjoyable. Highly recommended.

21 May 2026
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Reply from DFS Furniture - Kings Lynn

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Sofas sold the correct way. …

Staff allowed us to browse at leisure before talking to us.Phil approached us, listened to our requirements, was knowledgeable about relevant products, assessed the situation and provided us with an alternative that he discussed with us and allowed us to make our minds up without pressure. Once sale was agreed he explained everything in full and in a way that made it easy to understand. He used his experience to make the whole process easy for us.

21 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Mr Bhupinder Singh

Hello,
Collin from the kings lynn branch was a real help and guided us perfectly through the process,
A very professional person who gave us a great service

20 May 2026
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Reply from DFS Furniture - Kings Lynn

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Collin.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very helpful staff

Competitive price. Good product knowledge from staff who helped explain the benefits and best options clearly.

20 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello Toby,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Perfection

Aaron was very patient and knowledgeable about the sofas we looked at. He went through all the jargon needed. He was able to know exactly what we were looking for and him and his colleague worked well as a team. Well done very good staff.
Tessa and Bob Yule

20 May 2026
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Reply from DFS Furniture - Kings Lynn

Hello Tessa,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Aaron.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great service lovely lady explained…

Great service lovely lady explained everything pleasure to deal with 😃

15 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Staff experience was excellent

Staff experience was excellent, Aaron and Colin were the 2 staff we dealt with, and made the experience of shopping for furniture a pleasure rather than a chore. Choices were provided, advice given regarding care of furniture after discussing use we would put it through so that it meets our needs. They were patient in listening to our requirements and happy to figure things out with us. Discussion and advice regarding payment options that met with our approval, everything was easy with no pressure. We had a comfortable pleasant experience, with all our questions answered from 2 very knowledgeable staff who are a credit to the store.

20 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Charlie was very helpful,she explained…

Charlie was very helpful,she explained and answered all our questions well.She created a very relaxed environment.

17 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Very helpful, listend, and showed us options to how to get the kind of sofa we wanted.
Showed us the different colours, available.
Informed us of the finance options.
Explained fully about the furniture and about the guarantees.
Was very polite and friendly.

16 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Good afternoon Nicole,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff.

The lady that helped us with our purchase was very helpful. She gave us lots of time to go back and forth with different ideas until we made a final decision.

16 May 2026
DFS Furniture - Kings Lynn logo

Reply from DFS Furniture - Kings Lynn

Good morning Karen,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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